customer experience jobs in Maluti a Phofung

A leading financial services provider is seeking a Branch Manager in Phuthaditjhaba to drive growth in customer base and revenue. This role includes developing branch strategies, managing staff operations, and ensuring high levels of service delivery. Candidates should have at least 5 years of industry experience, including 3 years in leadership, along with a solid background in service...

Free State, South Africa Be the First to Apply Job Description A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store. Responsibilities - Manage stock, and control expenses to meet business targets. - Achieve and/or exceed the required targets that are set out...

PURPOSE: Ensure all orders are packed and plated correctly as per order and that customers receive their orders on time as per our Standard Operating Procedures. DUTIES AND RESPONSIBILITIES: 1. Able to pack and plate orders correctly 2. Maintain speed of service 3. Great Customer Service 4. Maintain FOH stock according to Co-Ordinator SOP 5. Maintain food safety standards according to SOP 6....

Purpose Job Description Ensure that food is prepared and plated according to the Standard Operation Procedure. Duties And Responsibilities - Able to read the orders correctly. - Maintain speed of service. - Maintain food safety standards according to SOP. - Maintain BOH Hygiene and Cleanliness standards according to SOP - Accuracy of orders they prepare. - Maintain BOH stock according to...

Listing reference: click_ Listing status: Online Apply by: 28 December 2025 Position Summary Industry: FMCG & Supply Management Job category: FMCG, Retail, Wholesale and Supply Chain Location: Harrismith Contract: Permanent EE position: Yes About Our Company Clicks Group Introduction To deliver service excellence through efficient customer service, point of sale (POS) operational...

Job Description To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests - Achieve net profit growth for business - Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards - Manage the migration of accounts from transactional to Self Service - Manage the growth of...

Small Business Services Manager- Mobile- Requisition Number 138226- Closing Number- 19 June 2025- Location- Harrismith- Free State- Job Family- Sales And Services- Career Stream- Relationship Management- Leadership Pipeline- Manage Self: Professional- FAIS Affected- FAIS Affected - Yes Job Purpose- To deliver banking solutions to clients by understanding their business and needs through...

Who are we? Sanlam Developing Markets [SDM] (a wholly‑owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry‑level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education,...

Purpose Job Description Ensure all orders are packed and plated correctly as per order and that customers receive their orders on time as per our Standard Operating Procedures. Duties And Responsibilities - Able to pack and plate orders correctly - Maintain speed of service - Great Customer Service - Maintain FOH stock according to Co-Ordinator SOP - Maintain food safety standards according to...

PURPOSE: To deliver exceptional customer service DUTIES AND RESPONSIBILITIES: 1. Able to stand for long periods of time 2. Able to lift, carry and move stock items and equipment 3. Great Customer Service 4. Able to work in a fast-paced environment 5. Good eyesight REQUIREMENTS: 1. Grade 10 required 2. National Senior Certificate (preferred) 3. Well-developed Literacy skills 4. Well-developed...

Who are we? Sanlam Developing Markets (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education,...

Purpose Job Description To ensure that quality products are received and prepared for customers according to SOP. Duties And Responsibilities - Maintain cleanliness and hygiene standards according to SOP - Maintain food safety standards according to SOP - Prepare menu items according to SOP whilst maintaining speed of service - Provide great customer service Requirements - Restaurant and...

PURPOSE: Ensure that food is prepared and plated according to the Standard Operation Procedure. DUTIES AND RESPONSIBILITIES: - Able to read the orders correctly. - Maintain speed of service. - Maintain food safety standards according to SOP. - Maintain BOH Hygiene and Cleanliness standards according to SOP - Accuracy of orders they prepare. - Maintain BOH stock according to...

Who are we? Sanlam Developing Markets (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education,...

Job Description DUTIES AND RESPONSIBILITIES: - Overseeing overall operation of the restaurant/ take-away - Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained - Overseeing and managing stock control, purchasing and orders - Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away - Maximising profitability and...

DUTIES AND RESPONSIBILITIES: - Overseeing overall operation of the restaurant/ take-away - Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained - Overseeing and managing stock control, purchasing and orders - Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away - Maximising profitability and meeting sales and...

DUTIES AND RESPONSIBILITIES: - Overseeing overall operation of the restaurant/ take-away - Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained - Overseeing and managing stock control, purchasing and orders - Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away - Maximising profitability and meeting sales and...

Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education,...

Job Description DUTIES AND RESPONSIBILITIES: - Overseeing overall operation of the restaurant/ take-away - Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained - Overseeing and managing stock control, purchasing and orders - Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away - Maximising profitability and...

PURPOSE: To provide great Customer service by actively, timeously, and accurately processing transactions on POS. DUTIES AND RESPONSIBILITIES: 1. Provide Great Customer Service by processing Customer orders according to SOP 2. Maintain speed of service 3. Process payment types accurately according to SOP 4. Educate Customers about current promotions and drive sales 5. Increase ticket averages...