customer experience jobs in Mbombela

A leading retail company in South Africa seeks an Assistant Store Manager to drive performance, ensure exceptional customer service, and develop staff. The ideal candidate must have proven retail management skills, strong leadership qualities, and a passion for customer service. Responsibilities include overseeing sales targets, inventory management, and compliance with company policies. This...

You are an ideal candidate if: - you have experience in Customer Service/B2C Sales for at least 1 year; - you have a strong command of the English language; - you have worked in a semi-senior position or worked as a Manager Assistant before; - you are tech-savvy (MS Office, Google Workspace). Main tasks: - participate in outdoor promotion campaigns, support affiliate marketing strategies to...

Join the dynamic team as a customer care associate . We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a customer care associate you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need. Responsibilities: Customer Service: Greet and assist customers,...

About the role The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company's products and services and ensure that customers are fully satisfied and happy and ready to continue using the company's products and services while actively promoting the brand and acting as a brand...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit - To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products. - To provide feedback, insights,...

LOCATION: Local Municipalities : Ehlanzeni (x1) Purpose of the Job: Responsible for the supervision of the issuing of bank cards to customers at the allocated sites. This includes the day-to-day management of the distribution including supervision of staff. The Team Lead Customer Services (TL) serves as Postbank's in-store banking representative within partnered retailers. The TL provides...

We are seeking for driven individual to join our growing sales team for our well-established client. The perfect person will be eager to learn and motivated to help grow the business. - Provide exceptional customer service through face-to-face interactions. - Address customer inquiries and resolve issues in a timely and professional manner. - Maintain accurate records of customer...

CUSTOMER EQUIPMENT ENGINEER MARKETING SALES OPERATIONS, HAMMARSDALE Location: Hammarsdale, Durban, South Africa Language(s) Requirements: English Seniority Level: Intermediate Level Employment Type: Full-Time A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous improvement, this...

BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...

Duties- Negotiate pricing with customers- Strong ability to close deals- Creating new business by marketing and selling of services and products- Build and maintain existing and new client relationships- Meeting customer needs- Able to meet targets- Provision of reports- Execute any other tasks as required by the business Minimum Requirement- Presentable and professional- Must have Matric/ NQ...

Job Overview:Date Posted: Posted 14 hours ago-Location: Nelspruit, Mpumalanga-Job Title: Junior Call Centre / Customer Service Operator-Salary: R6,000 - R8,000-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: 3 - 5 YearsJunior Call Centre / Customer Service Operator - Nelspruit.:Minimum Requirements: - Experience in customer service - Route panning experience...

Role Purpose Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. Experience and Qualifications- 3 Years' Experience in Servicing (Short Term Insurance)-...

Retail Store Assistant - Nelspruit, South AfricaWe are seeking a dedicated and reliable Retail Store Assistant to join our team in Nelspruit, South Africa. The ideal candidate will assist with the daily operations of the store, ensuring a high level of customer satisfaction and efficient store management.Greet and assist customers with their shopping needs.Engage with potential customers to...

This role focuses on originating new business, facilitating the transfer of existing home loans from other financial institutions, and delivering tailored home finance solutions supported by exceptional customer service throughout the application and approval processess. Key Responsibilities Lead Sourcing & Business Development - Proactively source potential home loan clients through both...

What Youll Be Doing: - Generate new corporate business and expand existing accounts - Strategically plan and deliver sales presentations and pitches - Maintain and manage your sales pipeline to meet targets - Follow up on leads and keep accurate client records - Negotiate with clients to maximize profits and ensure repeat business - Onboard new clients smoothly, following company processes and...

Vacancy for a Vehicle Service Advisor with a vehicle dealership in Mbombela. Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles serviced. Requirements: - Minimum of 3 to 4 years experience as...

Minimum requirements: - BSc in Plant/Food Science, Microbiology, Chemistry, Botany, Biotechnology, or related field - 5+ years proven experience as a Quality Control Inspector or in a similar role - Solid understanding and practical experience with FSSC 22000 (Version 6) and HACCP - Previous experience with macadamias will be a strong advantage - Valid drivers license and own reliable...

Minimum Requirements: - Matric (Grade 12) essential - Hospitality or tourism qualification advantageous - Previous experience in reservations, front office, or guest relations preferred - Computer literate (MS Office; knowledge of reservation systems an advantage) - Excellent verbal and written communication skills - Professional, well-spoken, and customer-focused Key Responsibilities: -...

Requirements - Qualification: Matric (Grade 12). - Experience: Minimum 3 years in a similar administrative role. - Skills: - Proactive, motivated, and detail-oriented. - Strong organizational and administrative abilities. - Proficient in Microsoft Office. - Excellent communication, interpersonal, and negotiation skills. - Customer-focused with a solutions-oriented mindset. - Able to work...

LOCATION: Local Municipalities : Ehlanzeni (Kabokweni x2 and Daantjie x2) Purpose of the Job: The Customer Service Clerk (CSC) serves as Postbank's in-store banking representative within partnered retailers. The CSC provides frontline assisted support to customers who require help initiating or completing banking transactions, bridging the gap between traditional in-branch experiences and...