Call Centre With No Experience jobs in Midrand

RESPONSIBILITIES SoluGrowth is looking for Call Centre Agents to respond and to resolve customer requests, enquiries, queries, and complaints via multimedia channels.- Offers a solution-based approach to all customer interactions tailored to the needs of the individual customer.- Responds to all customers with willingness and appropriate tone and language.- Ensures follow-up action is taken when...

Overall Purpose of the job: To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve legit set sales or appointment targets with potential clients. Appointments can be either reconnections, new, upgrades, link ups or relocations. Minimum qualifications and...

Overall, Purpose of the Job To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service- Assist customers with enquiries regarding products and services, and account information.- Accurately record and update customer details in the CRM system.- Escalate complex...

Job Title:Registration Support Centre Agents(Fixed -Term Contract)Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.- Registration Support Centre Agents (Fixed -Term Contract).Duties and...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...

Job description:Marketing / upselling of products and services to both existing and prospective clients. Ensure that telephonic requests received within the Digital Division are handled efficiently. Ensure that all leads are actioned within agreed service levels and lead to contract conversion targets achieved. Manages all activities and the daily running of the Digital Team. Increase...

We are currently looking for young energetic, go-getter Call Centre Agents to join our inbound customer service and sales Call Centre. Responsibilities- Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service- Demonstrate teamwork as a valued team player- Assess own performance through seeking timely and clear...

Job Description:1. JOB SUMMARYThe purpose of the job is to ensure the delivery of great quality sales calls whilst ensuring that performance on all campaigns is maximized and that the Clients objectives are met as required. The incumbent(s) will need to manage and lead the activities of the Senior Sales Leaders in order to make certain that they consistently achieve and exceed the targets of...

MSA Outsourcing Solutions is actively hiring highly motivated and talented Call Centre Consultant to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-12am...

Purpose of the Job:The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. Job Objectives:All aspects of overseeing Call Centre Agents:Management of service levels within the...

Are you a strategic sales leader passionate about results and team success? Do you thrive in a high-energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We’re looking for a senior call centre manager to drive our outbound sales strategy, lead a dynamic team, and champion performance in a regulated financial sector. What...

Introduction- Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Blue Mercury is the only outsourced call center for dial direct in South Africa, Dial direct is the only insurer who pays daily cashback to clients and gives you 75% of your premium back. No Insurer has any benefits close to this Its an exciting opportunity for any manager as you will be the only person in South Africa with this opportunity, you are allowed to cross sell into any Telesure brand...

Facilities Manager The Facilities Manager is responsible for establishing work procedures and processes for the all technical, soft services and business support functions. The incumbent will also assume overall accountability for planning, scheduling, monitoring and executing all maintenance related aspects, building information management systems, planned inspections and auditing of...

The Technical Administrator will be responsible for processing all admin for the Technical Team. Areas of Responsibility Quotes: Process quotations as per RFQs received from the Team or standard service hours Ensure correct pricing quoted per modality, obtain selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical Call Centre & General...

Responsibilities: Team Leadership & Management - Lead, coach, and motivate the outbound sales/BDC team to achieve daily, weekly, and monthly targets - Monitor individual and team KPIs including call volumes, appointments booked, show rates, and conversions - Conduct regular performance reviews, coaching sessions, and call listening - Manage staff scheduling, attendance, discipline, and ongoing...

Our client, a well known medical company based in Midrand is looking for a Technical Administrator. Admin experience working with Field Service Technicians is essential. The Technical Administrator will be responsible for processing all admin for the Technical Team. Areas of Responsibility Quotes: Process quotations as per RFQ’s received from the Team or standard service hours Ensure correct...

Senior Call Centre Manager:- Full-time, Permanent- Location: Centurion, Gauteng- Urgently Required_Ready to grow your career and make an impact?Are you a strategic sales leader passionate about results and team success? Do you thrive in a high‑energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We are looking for a Senior...

We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centre Role Purpose To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and coaching. Responsibilities: - Running and...