We are seeking a detail-oriented and insight-driven AI Quality Analyst to evaluate the performance of AI-powered customer interactions across voice and chat channels. This role focuses on ensuring that AI agents deliver accurate, empathetic, and business-aligned responses while continuously surfacing opportunities for model and workflow improvement. The ideal candidate will combine analytical...
This role requires a proactive individual with strong industry knowledge, exceptional interpersonal abilities, and a proven history of achieving sales growth. The primary focus includes selling various products and services, translating complex technical information for clients, and demonstrating how equipment or solutions address specific customer challenges. The Sales Engineer will provide...
Roles and Responsibilities - Manage, grow and retain assigned key accounts and customer portfolios. - Present and sell company products and services to existing and prospective customers. - Identify new sales opportunities within existing accounts and develop new customer relationships. - Follow up on all sales leads, referrals and enquiries timeously and professionally. - Prepare quotations,...
Senior Data Analyst Introduction A leading company in the technology and telecommunications sector is seeking a highly capable Senior Data Analyst to join their South African team. This organisation provides internet and WiFi solutions to households, SMEs, and underserved communities nationwide. In this role, you will be expected to work independently, operate with minimal supervision, and...
PURPOSE OF THE JOB The Dispatch Supervisor is responsible for ensuring the right products are delivered to the right location, on time, to the quality required and in the most cost-effective way to all customers and also managing and overseeing the export dispatch operations to ensure that international shipments are processed efficiently, comply with regulatory requirements, and meet customer...
Responsibilities: Team Leadership & Management - Lead, coach, and motivate the outbound sales/BDC team to achieve daily, weekly, and monthly targets - Monitor individual and team KPIs including call volumes, appointments booked, show rates, and conversions - Conduct regular performance reviews, coaching sessions, and call listening - Manage staff scheduling, attendance, discipline, and ongoing...
Our client looking for a dynamic, high performing, problem solver, with great attention to detail, experience in the credit and risk industry and with a specific focus on member/ client satisfaction, to join their Team. The person would be individually accountable but should be able to function well within and contribute towards a collaborative team environment, where a common vision is shared....
Top-performing Chartered Accountants are always in demand and this opportunity is aimed squarely at professionally qualified CA(SA)s who are looking to leverage their technical depth, commercial insight, and leadership capability in a value-adding role. This position offers exposure to complex financial operations, senior stakeholders, and strategic decision-making within a well-established,...
About Our Client Our Client, established in 1981, specializes in advanced technologies for bio-conditioning, bio-security, and hygiene products in feed, livestock, and food. With over 40 years of expertise, the Company delivers innovative, high-quality solutions across Africa and Asia. Employee ownership fosters a motivated and innovative workplace, while operations in Kenya, a joint venture in...
Key accountabilities and decision ownership [max 5]: •Maintenance of all statutory records for all statutory entities, in digital format and where applicable, in hard copy format. •Filing of annual returns to CIPC, including the conversion to XBRL. •Lodgement of all changes to company information with CIPC including but not limited to: appointment of directors, auditors and company secretaries;...
Dis-Chem Pharmacies in Midrand has an opportunity available for a Human Resource Business Partner to join the team. The main purpose of this role will be to deliver integrated, value-adding People & Culture partnership across the assigned function (s). Provides management and employee support, drives people initiatives, and ensures operational P&C delivery that aligns with business priorities....
Our client is looking for an experienced Dispatch Supervisor based in Chloorkop, Midrand. The ideal candidate combines strong business and technical skills with the ability to think strategically and execute effectively, focusing on understanding customer needs, conducting research, and developing innovative solutions. The role is responsible for ensuring the right products are delivered to the...
CORE PURPOSETo be responsible for all internal cleaning and hygiene administration, internal cleaning material and hygiene refill quotations and dispatching of stock and to ensure all processes are complied with accordingly. PRINCIPLE ACCOUNTABILITIES Ensure the Cleaning mailbox order process is actioned and maintained daily on all orders. This includes requests for quotes for cleaning...
We are looking for a strong Functional Consultant to join our Business Applications team within Decision Inc. Our Microsoft Dynamics Business Central Consultant will provide functional and technical consulting services, deliver successful implementation and support for Microsoft Dynamics ERP software projects with a high level of client satisfaction, therefore good communication skills are a...
Job Description: We are looking for a strong Functional Consultant to join our Business Applications team within Decision Inc. Our Microsoft Dynamics Business Central Consultant will provide functional and technical consulting services, deliver successful implementation and support for Microsoft Dynamics ERP software projects with a high level of client satisfaction, therefore good communication...
CORE PURPOSE To provide office-based administrative support to all cleaning operations functions of Fidelity Cleaning Services. PRINCIPLE ACCOUNTABILITIES Administration: Specific attention is to be given to the following: Opening of new client files. Update contract client list on a monthly basis. Designing various forms and files for the purpose of recording contract activities. Filing...
- Consolidating sales reports and gap to target - Run sales cadence and ensure follow through to all action plans. - Ensure vetting and quality check of the sales pipeline and conversion. - Assist with assessing current Sales infrastructure and improving processes where needed to achieve targets. - Plan, analyze, and report on data whilst formulating Revenue strategy. - Sales gap plans both...
The Junior Sales Engineer will expand the companys reach, cultivate strategic partnerships, and drive revenue growth in the construction, consulting, and Independent Power Producer (IPP) sectors across South Africa, Zambia, and Tanzania. This role requires a proactive individual with strong industry awareness, exceptional interpersonal skills, and a proven track record of sales growth. The...
Description: Role purpose: The Senior Content Writer (UX and Marketing) – Vodacom Financial Services requires the expertise of a seasoned content strategist with a passion for creating user-centred and conversion-focused content. This role will focus on crafting clear, engaging, and sophisticated digital experiences that align with brand strategy and drive measurable results. A deep...
Description: Role purpose: The purpose of the role is to ensure that through user research, information architecture and UX design, Vodacom delivers an exceptional User Experience for customers through the Website and Mobile Application Channels. This role requires solid experience with user interface design, usability, user experience, web development technologies, and interfacing these...