A well-established business is seeking to appoint a Head: CRM, Client Experience & Insights - (Head Office)The purpose is to oversee the implementation and management of CRM systems, analyze customer data to identify trends and opportunities, and lead cross-functional efforts to personalise marketing, sales, and customer service interactions.Education and Experience:- Bachelor’s Degree in...
Minimum requirements: - Matric required - CCNA, MikroTik Certified Network Associate, or JNCIA qualification highly beneficial - Experience troubleshooting connectivity issues, voice services, security services and cloud services is required - 2+ Years experience in a similar role required (non-negotiable) - Knowledge of networking equipment such as Cisco, Yealink or MikroTik required - Must...
Roles and Responsibilities - Manage, grow and retain assigned key accounts and customer portfolios. - Present and sell company products and services to existing and prospective customers. - Identify new sales opportunities within existing accounts and develop new customer relationships. - Follow up on all sales leads, referrals and enquiries timeously and professionally. - Prepare quotations,...
Qualifications and Experience Required: - Matric plus Degree/Diploma in Sales and Marketing or related field - Proven track record in solution sales and new customer acquisition - Strong technical understanding of IT systems, hosting, colocation, and ISP environments - Experience crafting high-quality proposals and delivering customer presentations - Excellent relationship-building,...
We are seeking an experienced Business Development Manager with strong expertise in ICT, critical connectivity, and digital transformation solutions. The ideal candidate will drive new business opportunities and engage C-level and technical stakeholders to position IT/OT convergence solutions. They must have solid technical knowledge of Huawei solutions, LAN/WAN, IoT/IIoT, SCADA, and...
The main purpose of the role: To drive sustainable, profitable growth in Export markets by acquiring new customers, activating and enabling channel partners, and creating regional demand, while growing selected strategic accounts where appropriate. The role is accountable for front-end market development in Sub-Saharan Africa. The key to success is the ability to orchestrate sales, marketing,...
Responsibilities: Team Leadership & Management - Lead, coach, and motivate the outbound sales/BDC team to achieve daily, weekly, and monthly targets - Monitor individual and team KPIs including call volumes, appointments booked, show rates, and conversions - Conduct regular performance reviews, coaching sessions, and call listening - Manage staff scheduling, attendance, discipline, and ongoing...
Job Responsibilities Relationship Management - Develop and maintain strong, long-term relationships with buyers or key account managers - Lead as a point of contact for all customer matters/issues, ensuring timely and successful account management - Maintain trust through high-level customer service Sales Strategy & Business Growth - Develop and execute customer plans and sales strategies to...
Strategy - Develop and implement account sales strategy in line with company objectives. - Plan and manage personal business portfolio/territory/business according to an agreed market development strategy. - Planning and ability to execute to achieve business plans. - Develop contingencies to be applied when plan fails. - Manage product/service mix, pricing and margins according to agreed...
We are seeking a dynamic ISP Sales Manager to drive revenue growth, expand market share, and manage key customer relationships. This role requires a strategic thinker with strong leadership and business development skills to deliver exceptional results in the enterprise and business segments. Key Responsibilities: - Develop and implement sales strategies to achieve revenue and growth targets. -...
SA - Gauteng, MidrandR 20000 - R 24000 Monthly Cost To CompanyAn IT Services company based in Midrand is looking for a Customer Experience Consultant (Helpdesk Consultant) to join their team The successful candidate's main responsibility will be to provide technical and service support to clients. The successful candidate will be handling and troubleshooting incoming and outgoing calls as well...
Are you a natural organiser with a sharp eye for detail and a passion for leading high-performing administrative teams? We’re seeking an Administrative Supervisor who can take charge of the full sales order workflow, drive operational efficiency, and ensure exceptional customer service across the business. This role is ideal for someone who thrives in a busy environment, keeps calm under...
Job Title: Internal Account Manager / Salesperson Location: Johannesburg (On-site) Company: Our Client Employment Type: Full-Time About the Role Our client is seeking a driven Internal Account Manager/Salesperson to join their team. This position focuses on managing internal accounts, developing effective sales strategies, building strong customer relationships, and consistently achieving...
Job Description The company employs 135 staff and is a medium sized fast growing company. This role requires a person with technical expertise in mechanical / electrical engineering with strong commercial acumen. The primary function of the Account Manager is to manage the relationship between the company & its clients. Ensuring that the commitments contained in our contracts are delivered upon...
Overview Job Title: Internal Sales Representative – Label Solutions Hire Resolve’s client is seeking a motivated and organized Internal Sales Representative to join their label solutions team. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for customer service. Responsibilities: Prepare Quotes, Sales Orders and other sales...
ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...
Strategy Develop and implement account sales strategy in line with company objectives. Plan and manage personal business portfolio/territory/business according to an agreed market development strategy. Planning and ability to execute to achieve business plans. Develop contingencies to be applied when plan fails. Manage product/service mix, pricing and margins according to agreed objectives.Â...
We are seeking a dynamic Business Development Manager with a strong foundation in Electrical Engineering and proven success in driving sales growth. The ideal candidate will have 3–5 years of experience in business development, contract negotiation, and project management, supported by in-depth industry knowledge, particularly within UPS solutions. The role also involves negotiating with...
We’re looking for a dynamic Channel Key Account Manager to drive sales growth and strengthen relationships with key channel partners. This role is ideal for a results-driven professional who thrives in strategic account management and business development. Key Responsibilities: - Build and maintain strong, long-term relationships with channel partners. - Develop and execute sales strategies...
Qualifications and Experience Required: - Matric \ Grade 12 (Compulsory) - Diploma/Degree in Sales, Business Administration, IT, Engineering, or a related field. - Minimum 3-5 years of experience in sales, with a focus on ICT and infrastructure solutions. Responsibilities:Sales and Business Development - Identify and engage potential clients to promote and sell solutions across the specified...