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Customer care consultant jobs in Midrand
Job brief Job brief Position Title: Contact Centre Sales/Customer Care Advisors Location: Midrand, Gauteng, South Africa Employment Type: Full-Time Compensation: Basic Retainer + Commission Structure About Us A client of ours is a UK-based consultancy firm headquartered in Birmingham, United Kingdom, specialising in the design, marketing, and distribution of insurance products and risk...
Are you an experienced and dynamic professional fluent in Amharic and Somali? We're looking for a Customer Engagement Consultant to join our team at ikeja, where you'll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you'll be the first point of contact for our customers, guiding them through their entire journey with...
Summary The Customer Engagement Consultant is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner About The Role Major accountabilities: - Drive Competitive Sales Growth. - Identify and...
We are looking for a Customer Collections Consultant to join our team at ikeja. This role is key to maintaining strong relationships with our customers by ensuring timely payments, providing exceptional support and actively assisting with account and service management. You will play a crucial part in customer retention, working closely with both our customers and internal teams to address...
Minimum Requirements: - Matric/ Senior Certificate - Completed RE5 for Representatives - FAIS/ Insurance related qualification required - Must be registered on the Central Register of Representatives with the FSCA - Must have 3 years' experience in short-term insurance - Must have at least 1 year in a Call Centre environment Duties and Responsibilities: - Handle all insurance related queries...
Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be an advantage - I.T knowledge and experience will...
About The Job - Monthly tracking of projects - Supporting the franchise in terms of compliance and management - Manage all compliance submissions for event management - Liaising with agencies on marketing material - Assisting franchise leads and product managers with Veeva vault submissions - Managing all promotional material to get referenced, reviewed, and approved - Assisting with population...
Listing reference: cartr_000474Listing status: Online-Position summary Industry:Telecommunication Services Job category:Service Advisor Location:Rosebank Contract:Permanent EE position:No Introduction- We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are...
Position Overview:Specific Role Responsibilities:Process and Governance- Deliver on agreed performance targets according to set procedures and service level agreement- Execute work in line with governance and compliance processes- Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability- Monitor and evaluate...
Job Title: Customer Service Agent Reports to: Factory Manager Location: Midrand Job Type: Fixed-Term Contract (6 months) About Us: We're a leading manufacturer and retailer of high-quality human hair products, offering a wide range of extensions, wigs, and hair care products. Our company also operates a chain of salons where our expert stylists help customers achieve their desired looks. We're...
Job Title: Associate Manager, Customer Marketing Location: Midrand, South Africa OVERVIEW:About the role: Reporting into the Customer Marketing Manager for Africa Cluster, you will play a local role in developing the Customer Marketing strategy for the assigned categories. You will be in close collaboration with Marketing, Sales and Supply Chain Teams. You will do deep analyses of the market,...
Job Advert Summary An exciting and challenging opportunity for an energetic, attention to detail results focused Care Consultant exists. The successful candidate will utilise the HEAPS system(AI predicatable model) in co-ordination of clinical programs in Disease Risk & Care coach Management experience in building effective relationships with our members and manage the scheme's risk. Minimum...
Position Summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Consultant in the Customer Value Management Contact Centre situated at the head office...
Listing reference: track_ Listing status: Online Apply by: 4 February 2026 Position summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Consultant...
Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Fraud & Risk Department. This role is critical in ensuring customer concerns related to security, suspicious activity, and account irregularities are handled professionally, efficiently, and with the highest level of discretion and care. The consultant will manage queries, process tickets, and escalate concerns...
Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Kyalami Store in Midrand , Gauteng. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service. Essential: - Grade 12 / Matric - Retail experience as a sales consultant - Computer literate -...
How will you CONTRIBUTE and GROW? Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance). - Field and handle incoming Customer Tech Support Requests and Complaint Calls calling customers back to assist and resolve each ticket logged. Ensuring...
Visit for application Closing Date: Job description DescriptionHello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing...
Are you an experienced and dynamic professional fluent in Amharic and Somali? We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers, guiding them through their entire journey with...
Minimum Requirements Minimum Requirements (Non-Negotiable): - Education: - Matric Certificate (Grade 12) - Experience: - Minimum 2 years working in a customer service consultant role - Experience in a finance, telecommunications, risk, fraud, or security-focused environment - Experience handling customer complaints, escalations, and sensitive information Preferred...