A leading recruitment agency based in Randburg seeks an experienced professional in Customer Experience Design. The ideal candidate will have 5-8 years of experience, expertise in process modelling, and a strong grasp of UX/UI principles. This role involves working closely with development teams to ensure successful customer journeys, defining personas, and documenting customer narratives. The...
ABOUT THE JOB: JOB PURPOSE Holds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey. KEY ACCOUNTABILITIES Sales KPI Achievement -...
Summary The Customer Engagement Consultant is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner. About The Role - Drive Competitive Sales Growth. - Identify and prioritize...
Are you an experienced and dynamic professional fluent in Amharic and Somali? We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers, guiding them through their entire journey with...
Company Description About Deloitte Africa Consulting Services Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete. Our professionals help clients identify and solve...
No Relocation Assistance Offered Job Number#170426 - Midrand Gauteng South Africa Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name! Join...
Are you an experienced and dynamic professional fluent in Amharic and Somali? We're looking for a Customer Engagement Consultant to join our team at ikeja, where you'll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you'll be the first point of contact for our customers, guiding them through their entire journey with...
Customer Supply Chain- Location: Midrand, South Africa- Function: EMEA Shared Service Centre (SSC) - Customer Supply Chain About the role As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock...
Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will drive improvements in service delivery...
Customer Service Administrator page is loaded## Customer Service Administratorlocations: Centurion, South Africatime type: Full timeposted on: Posted Todayjob requisition id: R1517443Customer Service AdministratorLocation: Midrand Department: Customer Servicespharmaceutical and medical diagnostics industry as a Customer Service Administrator. This role is perfect for someone who thrives in a...
Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. Permanent position based in Midrand. We are more than that. We are people serving people. With skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions. Vector’s vehicle...
We are seeking an experienced Channel Manager to establish, grow, and execute a high-performing partner ecosystem across Sub-Saharan Africa. The role is responsible for developing and managing a professional partner programme, onboarding new channel partners, and driving a partner-for-life approach that supports long-term growth and collaboration. The Channel Manager will work closely with sales,...
A recruitment firm in South Africa is looking for an experienced Business Analyst to support pre-grooming analysis efforts. The successful candidate will facilitate project planning, document business processes, and model requirements. The role demands a Bachelor's degree and significant experience, including at least 10 years in business analysis and 8 years in process modeling with enterprise...
Summary The Customer Engagement Consultant is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner About The Role Major accountabilities: - Drive Competitive Sales Growth. - Identify and...
Overview Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all service delivery channels. This role is central to ensuring that every customer interaction reflects Tracker’s brand promise, drives satisfaction, and strengthens loyalty. The successful incumbent will oversee the...
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team...
A South African technology company seeks a dynamic Customer Engagement Consultant fluent in Amharic and Somali. In this pivotal role, you will be the first point of contact for customers, guiding them through their journey from sign-ups to managing their internet experience. You'll respond to queries via calls, emails, and social media channels, ensuring exceptional customer satisfaction....
A prominent recruitment firm in South Africa seeks a Principal for Journey & MarTech Analytics. The ideal candidate will have extensive experience in digital customer experience and marketing technologies. Responsibilities include coordinating analytics platforms, maintaining tagging systems, and improving ROI on performance marketing budgets. A degree in an analytical field and strong analytical...
About the job Principal: Journey & MarTech Analytics - A Degree in an analytical field, e.g., Informatics, Computer Science, Data Science, Commerce - A Post Graduate qualification is preferred Experience - 5-8 years of experience gathering requirements and analyzing data - 8-10 years working experience preferred - Experience required with a proven track record in the drafting and...
Minimum requirements: - A Degree in an analytical field, e.g., Informatics, Computer Science, Data Science, Commerce - A Post Graduate qualification is preferred Experience - 5-8 years of experience gathering requirements and analyzing data - 8-10 years working experience preferred - Experience required with a proven track record in the drafting and implementation of Journey Analytics, driven...