Customer Service Analyst jobs in Midrand

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team...

Job Title: Customer Service Agent Reports to: Factory Manager Location: Midrand Job Type: Fixed-Term Contract (6 months) About Us: We're a leading manufacturer and retailer of high-quality human hair products, offering a wide range of extensions, wigs, and hair care products. Our company also operates a chain of salons where our expert stylists help customers achieve their desired looks. We're...

. Position: Customer Service Lead Based: Midrand, South Africa Reporting to Senior Supply Chain Manager you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum. MAIN RESPONSIBILITIES- Management of timely and within agreed lead times order processing.- Co - ordination...

Minimum Requirements: - Matric/ Senior Certificate - Completed RE5 for Representatives - FAIS/ Insurance related qualification required - Must be registered on the Central Register of Representatives with the FSCA - Must have 3 years' experience in short-term insurance - Must have at least 1 year in a Call Centre environment Duties and Responsibilities: - Handle all insurance related queries...

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order...

We are looking for a Customer Service Agent - Logistics to provide professional, efficient, and customer-focused support to ensure client satisfaction, resolve queries, and maintain company service standards in line with operational requirements.Key Responsibilities:- Provide accurate and clear product and service information.- Resolve customer complaints with professionalism and empathy;...

ROLE PURPOSE The Service Analyst plays a pivotal role in enabling data-driven service excellence across Vodacom Business Technology Solutions. This role supports proactive service management through advanced analytics, SLA governance, customer engagement, and continuous improvement. The ideal candidate combines technical acumen with business insight to elevate customer satisfaction and...

Overview: Responsible for the day to day management of the logistics function, ensuring cost effectiveness and timely management of carriage, using approved vendors for Exports and local distribution, working with the operations team to deliver product to the customer in an efficient manner, continually communicating with all parties to insure customer satisfaction of the highest standard. Daily...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management...

About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...

In order to be considered the following is required: - Relevant Degree or National Diploma - Minimum 4 + years Project Management Experience - Minimum 4 + years database experience - Experience in managing an internal or externally operated production systems environment - Customs programs experience and Customs Applications Support Knowledge - Experience in working with Customs, Excise...

A leading global retailer is seeking a Store Manager for their Midrand location. In this role, you will cultivate a team-oriented culture, focus on customer service excellence, and drive business growth. The ideal candidate will have a strong background in retail management, with a passion for developing team members and enhancing customer experiences. Join a diverse team that values inclusion...

We are looking for a Customer Collections Consultant to join our team at ikeja. This role is key to maintaining strong relationships with our customers by ensuring timely payments, providing exceptional support and actively assisting with account and service management. You will play a crucial part in customer retention, working closely with both our customers and internal teams to address...

Are you an experienced and dynamic professional fluent in Amharic and Somali? We're looking for a Customer Engagement Consultant to join our team at ikeja, where you'll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you'll be the first point of contact for our customers, guiding them through their entire journey with...

ABOUT THE JOB: JOB PURPOSE Holds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey. KEY ACCOUNTABILITIES Sales KPI Achievement -...

Job brief Job brief Position Title: Contact Centre Sales/Customer Care Advisors Location: Midrand, Gauteng, South Africa Employment Type: Full-Time Compensation: Basic Retainer + Commission Structure About Us A client of ours is a UK-based consultancy firm headquartered in Birmingham, United Kingdom, specialising in the design, marketing, and distribution of insurance products and risk...

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

Customer Supply Chain- Location: Midrand, South Africa- Function: EMEA Shared Service Centre (SSC) - Customer Supply Chain About the role As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock...

ROLE PURPOSE The purpose of this role is to support the development and execution of a real-time audit programme within the MSOC support organisation. The role is responsible for auditing the quality of customer-facing support interactions to ensure accurate, efficient, and compliant service delivery. The role will identify key areas for continuous improvement, assist in the implementation of...