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Customer Service Operations Manager jobs in Midrand
Job Title: Customs Database Specialist About this role This is an exciting opportunity for a skilled professional to take on the challenge of working in a fast-paced environment. - We are looking for someone with Diploma / Degree in Logistics who has experience within logistics operations roles within a country. The ideal candidate will have 5 years' experience and must be highly skilled. We...
Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and support of delivering managed services and work with...
Job Title: Customer Service Agent Reports to: Factory Manager Location: Midrand Job Type: Fixed-Term Contract (6 months) About Us: We're a leading manufacturer and retailer of high-quality human hair products, offering a wide range of extensions, wigs, and hair care products. Our company also operates a chain of salons where our expert stylists help customers achieve their desired looks. We're...
. Position: Customer Service Lead Based: Midrand, South Africa Reporting to Senior Supply Chain Manager you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum. MAIN RESPONSIBILITIES- Management of timely and within agreed lead times order processing.- Co - ordination...
About the roleLocation: Midrand - South AfricaDepartment: Controls & Digitalization (CD)Mode of Employment: permanentPosition Title: Head of Service OperationsA Snapshot of Your DayThe Lead Service Operations is responsible for leading and managing the service operations team, including spares, after-sales services, training portfolio, service projects, and long-term service contracts. The role...
About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...
About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives,...
A leading global retailer is seeking a Store Manager for their Midrand location. In this role, you will cultivate a team-oriented culture, focus on customer service excellence, and drive business growth. The ideal candidate will have a strong background in retail management, with a passion for developing team members and enhancing customer experiences. Join a diverse team that values inclusion...
Logistics Operations Specialist We are seeking an experienced Logistics Operations Specialist to join our team. The ideal candidate will have a strong background in logistics operations and be able to effectively manage customs clearance procedures. - Diploma / Degree in Logistics required. - A minimum of 5 years' experience within logistics operations role within a country is essential. The...
Overview: Responsible for the day to day management of the logistics function, ensuring cost effectiveness and timely management of carriage, using approved vendors for Exports and local distribution, working with the operations team to deliver product to the customer in an efficient manner, continually communicating with all parties to insure customer satisfaction of the highest standard. Daily...
Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...
Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...
Professionals we partner with typically demonstrate strength across the following areas: Financial Management & Reporting - Preparation and review of monthly management accounts - Oversight of financial reporting in line with IFRS - Budgeting, forecasting, and variance analysis - Delivery of accurate, decision-useful financial insights to senior management Controls, Governance & Risk - Strong...
About the Company: Honda is dedicated to the principle of creating equal opportunities within the workplace for all associates, agency workers, contractors, job applicants and visitors. Central to this is Honda's commitment to be a fair, discrimination-free company that accepts the uniqueness and differences of people around the world. Honda adheres to the principle that all people are created...
ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities. In general, the Service Manager has: - Visibility at a management level within Vodacom Business and in the Customer environment - Awareness of the Customer's business priorities, objectives and business drivers -...
Company Description: About Deloitte Africa Consulting Services Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete. Our professionals help clients identify and...
If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....
- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...
Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital transformation and cybersecurity. Our solution sets...
ROLE PURPOSEThe Service Assurance Manger is responsible for Services provided to customers who are selected based on their high Service Level Agreements on their strategic value to the business, monetary spend, number of sites, network complexity and a high demand for a focused group to manage these sensitive accounts. The Service Assurance Manager is responsible for managing a team of engineers...