Customer Support Administrator jobs in Midrand

ROLE PURPOSEThe Customer Satisfaction Administrator plays a crucial role within the ITIL framework, ensuring that the organisation's IT services meet or exceed customer expectations. This position is responsible for gathering, analysing, and reporting customer satisfaction data, and working closely with IT service management teams to implement improvements based on feedback.ROLE REQUIREMENT-...

Minimum requirements: - Bachelor's degree in Computer Science, Information Technology (IT), Network Administration, or a related engineering field - Good knowledge of Cambium, Mikrotik and Ubiquiti equipment is essential - Basic understanding BGP, OSPF and network routing will also be an advantage - Must have worked as an ISP systems administrator for at least 6 months - Will be required to...

SA - Gauteng, MidrandR15 000 - R20 000 (Cellphone allowance , Negotiable)Our client based in Midrand in the IT industry is looking for a ISP Junior Network Systems Administrator to join their team.Minimum requirements: Bachelor's degree in Computer Science, Information Technology (IT), Network Administration, or a related engineering fieldGood knowledge of Cambium, Mikrotik and Ubiquiti...

In order to be considered the following is required: - Relevant Degree or National Diploma - Minimum 4 + years Project Management Experience - Minimum 4 + years database experience - Experience in managing an internal or externally operated production systems environment - Customs programs experience and Customs Applications Support Knowledge - Experience in working with Customs, Excise...

ABOUT THE JOB: JOB PURPOSE Holds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey. KEY ACCOUNTABILITIES Sales KPI Achievement -...

Our client in the liquor industry is seeking a Customer Marketing Manager – Spirits to join their team in Midrand, Gauteng. This role is pivotal in driving the growth of premium spirit brands through the development and execution of customer-focused marketing campaigns. Key Responsibilities includes: - Align customer marketing plans with brand objectives to ensure seamless execution across...

Deposita is a leading cash & payment solutions company. Our globally-implemented cash management, payment, e-payment, and self-service technologies reduce the risks associated with handling money business, currently has a vacancy for a Customer Retention Officer based at our office in Midrand, Gauteng and reporting to the Customer Retention Manager. The successful incumbent is a self-starter...

About MezzanineMezzanine builds and delivers enterprise-grade digital solutions for public- and private enterprise customers across Africa. Founded in 2012, Mezzanine established itself as a thought-leader in a number of verticals - agricultural, financial inclusion, health and utilities (water & energy). Mezzanine is a home-grown African company delivering value to the people of Africa, and a...

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

. Position: Customer Service Lead Based: Midrand, South Africa Reporting to Senior Supply Chain Manager you will be responsible for managing sales order processing for an assigned portfolio of accounts, maintaining the highest possible service levels while keeping costs to a minimum. MAIN RESPONSIBILITIES- Management of timely and within agreed lead times order processing.- Co - ordination...

Purpose of the role:Key Responsibilities:- Monitor daily customer credit limits and inform customers approaching their limits to ensure smooth order processing.- Handle all customer queries via the customer care line and WhatsApp.- Act as the liaison between Customer, Logistics, Sales, and Finance regarding account issues.- Communicate estimated time of arrivals (ETAs) for customer loads.- Manage...

About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...

Summary The Customer Engagement Consultant is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner About The Role Major accountabilities: - Drive Competitive Sales Growth. - Identify and...

Job brief Job brief Position Title: Contact Centre Sales/Customer Care Advisors Location: Midrand, Gauteng, South Africa Employment Type: Full-Time Compensation: Basic Retainer + Commission Structure About Us A client of ours is a UK-based consultancy firm headquartered in Birmingham, United Kingdom, specialising in the design, marketing, and distribution of insurance products and risk...

We are looking for a Customer Collections Consultant to join our team at ikeja. This role is key to maintaining strong relationships with our customers by ensuring timely payments, providing exceptional support and actively assisting with account and service management. You will play a crucial part in customer retention, working closely with both our customers and internal teams to address...

About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives,...

About the RolePosition Title: Customs SpecialistLocation: ZA - MidrandDepartment: SE TC C MEAGrouping: Customs ProfessionalMode of Employment: Permanent / Full-timeA Snapshot of Your DayAs a Customs Specialist, your role focuses on customs classification, origin management (preferential and non-preferential), and the execution of import and export customs clearance activities under various...

Are you an experienced and dynamic professional fluent in Amharic and Somali? We're looking for a Customer Engagement Consultant to join our team at ikeja, where you'll play a crucial role in delivering an exceptional customer experience. About the Role: As a Customer Engagement Consultant, you'll be the first point of contact for our customers, guiding them through their entire journey with...

In order to be considered the following is required: - Relevant Degree or National Diploma - Minimum 4 + years Project Management Experience - Minimum 4 + years database experience - Experience in managing an internal or externally operated production systems environment - Customs programs experience and Customs Applications Support Knowledge - Experience in working with Customs, Excise...

ROLE PURPOSE The Trade Partner Support Administrator is responsible for providing day-to-day operational and administrative support to trade partners. The role ensures accurate processing of partner requests, queries, and transactions, while maintaining records, tracking cases, and ensuring adherence to service levels. The incumbent works closely with the Trade Partner Support Team Lead and...