Job Title: Customer Service Agent Reports to: Factory Manager Location: Midrand Job Type: Fixed-Term Contract (6 months) About Us: We're a leading manufacturer and retailer of high-quality human hair products, offering a wide range of extensions, wigs, and hair care products. Our company also operates a chain of salons where our expert stylists help customers achieve their desired looks. We're...
A leading SaaS provider for asset management seeks to enhance its customer experience in Gauteng, South Africa. The successful candidate will monitor and respond to alarms while managing customer interactions effectively. Key responsibilities include ensuring compliance with Service Level Agreements and providing quality support to customers. Applicants should have strong communication skills and...
Applications are invited for the Customer Recovery Agent position to be based in Tembisa. PURPOSE OF THE ROLE: The Customer Recovery Agent will be the facilitator of the relationships between the business and the client, building an emotional connection with the brand and their customers, achieving customer centricity. Answering customer questions and addressing concerns. Problem solving and...
District Sales and Merchandising Agent Permanent • Midrand Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our...
Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature‑controlled network in Southern Africa. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can‑do people at the forefront, our assets become your assets, our service...
Vacancy for a Web Administrator/Customer Service Agent.A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for an Established Website company based in Midrand.This is a great starter position.The position entails editing of Photos and uploading it on to the Website, Photoshop skills would be...
Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...
Role Description This is a full-time on-site role for a Sales Agent, located in Midrand. The Sales Agent will engage with customers to identify their needs, provide exceptional customer service. Responsibilities include promoting and selling company products, managing client inquiries, maintaining accurate sales records, and achieving sales targets. Roles & Responsibilities - Prospecting &...
RESPONSIBILITIES SoluGrowth is looking for Call Centre Agents to respond and to resolve customer requests, enquiries, queries, and complaints via multimedia channels.- Offers a solution-based approach to all customer interactions tailored to the needs of the individual customer.- Responds to all customers with willingness and appropriate tone and language.- Ensures follow-up action is taken when...
JOB DESCRIPTION - TECHNICAL DISPATCH AGENT LEVEL 2 DEPARTMENT: CCC Customer Contact Centre REPORTS TO: Technical Supervisor BASED IN: Midrand JHB QUALIFICATION & EXPERIENCE: - Grade 12 - Customer Service oriented and experience - Coordinating Schedules & Appointments - Call Centre experience beneficial - Continuous Improvement experience beneficial JOB REQUIREMENTS & OTHER ATTRIBUTES: -...
JOBNUMBER iOCO03661- CONTRACT TYPE Permanent- CONTRACT TYPE:Hybrid The Role:We are looking for proactive and customer-focused Service Desk Agent to join our team. In this role, you will be the first point of contact for both new and existing customers, addressing a variety of support requests. Leveraging your strong product knowledge and excellent communication skills, you will deliver prompt,...
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Requirements: Matric, Financial Services industry experience advantageous, Clear Credit and Criminal record. Good communication skills (written and verbal), Presentation skills an added advantage. The incumbent will be responsible for building and maintaining their own client base,...
Overall Purpose Of The Job To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve set sales or appointment targets with potential clients. Appointments can be either reconnections, new, upgrades, link ups or relocations. Minimum Qualifications And Experience -...
A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...
A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...
A leading financial institution is seeking a Call Centre Agent in Randburg to deliver exceptional customer service through various communication channels. Responsibilities include resolving customer queries efficiently, maintaining product knowledge, and ensuring client satisfaction. The ideal candidate will have an NQF level 5 qualification and 1-2 years of relevant experience, with exposure to...
Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...
About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their...
A leading financial services provider is seeking a customer service representative in Midrand, Gauteng. This role involves handling inbound and outbound communications, ensuring excellent service quality, and providing product information to clients. Applicants should have at least 12 months of call center experience and possess strong communication and problem-solving skills. A Grade 12...
Overview Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will...