incident management jobs in Midrand

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

FusionTek is a Managed Security Service Provider (MSSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players,...

ROLE PURPOSE As part of the Customer-facing Nexio SOC team, the Cybersecurity Incident Manager is a crucial role within an organization's cybersecurity team. The primary responsibility of the Cybersecurity Incident Manager is to detect, respond to, investigate, and mitigate cyber threats and incidents that occur within the organization's network and information systems. The Cybersecurity...

A transportation services company in Centurion seeks a candidate for a role that revolves around incident management and CCTV surveillance. Candidates should have at least Grade 12 and two years of relevant experience. Key responsibilities include monitoring incidents, logging and reporting incidents efficiently, and coordinating road service responses. This role demands strong communication...

A transportation management company in Centurion seeks an Entry Level candidate for incident monitoring. Responsibilities include detecting incidents, logging them accurately, and coordinating with response units during emergencies. Successful candidates should possess Grade 12, at least 2 years of relevant experience, and strong communication skills. The role demands a team player who can manage...

A leading surveillance management company located in Centurion is looking for an Entry Level Incident Manager. The role involves monitoring and detecting incidents, accurate logging, and dispatching services. Candidates should have Grade 12, at least 2 years' experience in incident management systems or CCTV surveillance, and be fluent in at least 2 languages. Strong communication skills are...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

About the job Junior Application Manager Contract position - Bachelors degree in Computer Science or related field required - 3 years of experience as an application developer or computer programmer - Strong project management skills and ability to work effectively with other departments. - Experience working with databases, spreadsheets, and reports is preferred. - 3 years of experience with...

Middle Manager Process Control and Assurance About the job Middle Manager Process Control and Assurance Eskom Holdings SOC Ltd, a state-owned company wholly owned by the South African government, is seeking dynamic and results-oriented professionals to join our Finance Corporate Strategy Development team as Senior Advisors. In this pivotal role, you will contribute to shaping the future of...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading services management firm seeks a Managed Services Operations Manager to oversee service delivery and ensure high client satisfaction. The role involves monitoring client incidents, managing team training, and driving operational performance. The ideal candidate will have substantial experience, relevant certifications like ITIL, and strong leadership and communication skills. This is an...

ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities. In general, the Service Manager has: - Visibility at a management level within Vodacom Business and in the Customer environment - Awareness of the Customer’s business priorities, objectives and business drivers -...

About the job Managed Services Operations Management Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

ROLE PURPOSE The Availability & Capacity Management Specialist is responsible for the end-to-end operational execution and continual improvement of Availability and Capacity Management practices across Nexio’s/Clients ICT services and infrastructure. The role ensures that IT services and supporting infrastructure are available, performant, and adequately resourced to meet current and forecasted...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...

A leading staffing solutions firm in South Africa is seeking a Junior Application Manager to support the day-to-day operations of business systems and third-party applications. The ideal candidate will have a Bachelor's degree in Computer Science and three years of experience in application development or IT support. Key responsibilities include providing first and second line support,...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A global consulting firm is seeking a Regional Protective Services Manager in Gauteng, South Africa. This critical role involves managing crisis and incident responses, conducting risk assessments, and ensuring the safety and security of operations across Sub-Saharan Africa and Mauritius. Candidates should have over 10 years of relevant experience, a degree, and strong crisis management skills....