Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...
We are seeking a Service Desk Manager to own the service desk end-to-end. This is a hands-on role focused on discipline, urgency, and customer experience. You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and predictably. Key Responsibilities: - Own day-to-day Service Desk operations - Resolve L1 and L2 tickets...
JOBNUMBER iOCO03661- CONTRACT TYPE Permanent- CONTRACT TYPE:Hybrid The Role:We are looking for proactive and customer-focused Service Desk Agent to join our team. In this role, you will be the first point of contact for both new and existing customers, addressing a variety of support requests. Leveraging your strong product knowledge and excellent communication skills, you will deliver prompt,...
Role Purpose:The Executive Head: VFS IT Lending role is based within Vodacom Financial Services. Role purpose:The core purpose of this role is to provide Information Technology leadership to the Lending Business and IT teams in Vodacom Financial Services. Your responsibilities will include:Define execution models and deliver VFS Lending Projects within the IT strategy defined by the ME : VFS...
- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...
Requirements - Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to...
The aim of the job of an IT Service Desk Specialist is to provide efficient technical support and assistance to end- users and clients. They aim to resolve IT-related issues promptly to ensure smooth and continuous business operations. MAIN TASKS AND RESPONSIBILITIES - Provide 1st line on-site and remote IT support to the organisation's end users - Provide after-hours IT support - Provide IT...
Ampath Laboratories 2025/12/05Centurion Job Reference Number: I Department: IT Infrastructure and Operations Business Unit: Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Positions Available: 1 Salary: Market Related As an IT Service Desk Technician, you will be the first point of contact for colleagues who need support to keep their work flowing. Job...
POSITION: FRONT DESK COORDINATORLOCATION: KYALAMI, RANDBURG JHBINDUSTRY: MEDICAL AESTHETIC PRACTICE This premier Medical Aesthetic Practice was established in 2018. They offering non-surgical aesthetic procedures performed by a qualified medical doctor specializing in medical aesthetics, alongside licensed and experienced aestheticians. APPLICATION REQUIREMENTS: - 2 years+ administration...
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: Senior IT Support Analysts are responsible for the delivery of quality Level 1 Operational Management to Retail Stores, Support Centres and Warehouses. They lead 24x7 shifts of IT Support Analysts as part of Lovisa's global Service Delivery function acting as the...
The Support Agent must act as the first level client support of the ISP. The Support Agent is the point of contact for customers with queries about orders and any other queries received after a sale was made (after sales support). Must be a good communicator, working with other departments that are responsible for fulfilling orders or providing service to customers.We pride ourselves on exemplary...
Job Description:The Senior Project Manager is a seasoned professional responsible for leading ITS’s most complex, strategic, or high-risk projects. With a proven track record of managing multi-phase or multi-location engagements, the Senior PM is trusted with clients and initiatives where clear communication, deep technical understanding, and high judgment are critical to success. In addition to...
Requirements: - Expert JAVA EE development knowledge - Knowledge of authentication solutions, SAML, OpenID Connect, API Gateway Expert knowledge in the areas of web and cloud technologies - Expertise in agile development and DevOps - Knowledge of current IT architectures, manufacturers and trends - Strong sense of reliability, being available to support after-hours as required. - Proven...
About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...
SA - Gauteng, MidrandR 20000 - R 24000 Monthly Cost To CompanyAn IT Services company based in Midrand is looking for a Customer Experience Consultant (Helpdesk Consultant) to join their team The successful candidate's main responsibility will be to provide technical and service support to clients. The successful candidate will be handling and troubleshooting incoming and outgoing calls as well...
A national company in Midrand is seeking a high-energy Junior IT Support Technician. Salary negotiable between R9,500 to R12,500 following interview and dependent on experience. Essential Requirements: Completed Matric Completed relevant tertiary IT qualification – beneficial Completed A+ / N+ - highly beneficial Own transport with a valid driver’s license – essential 2+ years’ experience...
Job Description The purpose of this role is to be responsible for the development of the Internal Audit IT plan for the Bank as well as the execution thereof. Some duties include: •To develop and record a risk-based plan for each engagement, including the scope, objectives, and timing and resource allocations. •To develop and update risk-based audit programmes for the allocated audit...
Minimum requirements: - Matric required - CCNA, MikroTik Certified Network Associate, or JNCIA qualification highly beneficial - Experience troubleshooting connectivity issues, voice services, security services and cloud services is required - 2+ Years experience in a similar role required (non-negotiable) - Knowledge of networking equipment such as Cisco, Yealink or MikroTik required - Must...
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: IT Support Analysts are responsible for the delivery of quality Level 1 and 2 technical support to Retail Stores, Support Centres and Warehouses. They work largely within their home time zone as part of Lovisa's global Service Delivery function to supporting IT...
About the job Senior IT Operations Engineer Senior IT Operations Engineer Responsibilities: Design, administer, and maintain the companys IT infrastructure. Create and implement policies, procedures, and standards for IT operations and services. Keep up to date with rapid technological changes. Support the administration of a wide area and local network. Provide technical 2nd and 3rd level...