problem management jobs in Midrand

ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...

A telecommunications company in Centurion is seeking a Senior Problem Manager to oversee network stability and exceptional customer service. The role requires collaboration with various teams to ensure high availability across networks. A degree in a technical field and extensive experience in network operations are essential. This position involves leading complex issue investigations and...

Curro Holdings is an independent schooling provider that offers quality education from the early childhood development phase to Grade 12. Curro prides itself on providing an ethical, values‑based environment and offers learner‑centric, balanced, innovative and relevant curricula across schools. Curro Holdings seeks to appoint a Sports Manager and Coding, Robotics Teacher (full‑time) at Curro...

Sales / Account Manager Our client in an insights lead BTL marketing agency who pride themselves on creating world class shopping experiences for world class brands, has an amazing opportunity for a hands-on, customer-centric, target-driven Sales / Account Manager. This role will be reporting into a Senior Account Manager and assisting with fostering relationships and growing an existing...

Reference: JHB000049-KC-4 As a Senior Accountant, you will oversee various aspects of financial management and ensure accuracy in reporting. Lead accounting activities, collaborating with cross-functional teams, and contributing to strategic financial decision making. Duties & Responsibilities Key Responsibilities: General: - Implement accounting systems and processes for the organisation -...

An established industry player is seeking a dynamic Account Manager to foster strong client relationships and ensure contract fulfillment. This role demands technical expertise in mechanical or electrical engineering combined with excellent client management skills. You will be the primary contact for key clients, driving satisfaction and retention through strategic planning and collaboration...

Position: Software Project Manager (Agile/ ScrumMaster) Department: DevOps Reporting structure: Systems Specialist Job Purpose This role will focus on managing internal software and system implementation projects, specifically tailored for our internal DevOps team. The ideal candidate will have a strong background in Agile methodologies, particularly Scrum. Responsibilities - Project...

Key Responsibilities - Management of all journals related processing and parking for Approval. - Monitoring Income Statement GLs for validity, accuracy and completeness by month end - Analysing Incomes and Costs, including assessments for Completeness, Accruals - Liaise with various stakeholders to ensure that CB receipts (AR) & payments (AP) Allocated timeously. - Liase with AR, to ensure DSO...

We are seeking a dynamic Sales Manager with expertise in Sales of IT Software Solutions and Services, Client Relationship Management, and Key Account Management. This role is designed for someone who is passionate about the marketing and selling of IT software solutions and services, with a strong ability to generate and manage business opportunities while maintaining excellent relationships with...

The Strategic Portfolio Manager has accountable oversight to a portfolio of work within STI, applying industry best practices to manage the intake, scoping, planning, staffing, execution methodology, and long-term road mapping of projects within the portfolio. The position is for a highly skilled leader with a strong Strategy as well as Portfolio Management background. This role requires a deep...

Join our Team We are seeking a dynamic and execution-oriented professional to join our team as an Antenna Account Manager for the Middle East and Africa region. In this role, you will leverage market insights and competitive intelligence, aligned with our strategy and portfolio, to create impactful solutions for our customers. Your approach will be customer-centric—identifying key challenges,...

About The Role Location: Midrand Mode of Employment: Permanent Position Title: Service Client Manager REGION EU&AF – COUNTRY SOUTH AFRICA A Snapshot of Your Day Client Manager at Siemens Energy Are you ready to craft the future of energy with an industry leader? As a Client Manager at Siemens Energy, you’ll be at the forefront of driving innovation and excellence in our services. You’ll...

About the job Junior Application Manager Contract position - Bachelors degree in Computer Science or related field required - 3 years of experience as an application developer or computer programmer - Strong project management skills and ability to work effectively with other departments. - Experience working with databases, spreadsheets, and reports is preferred. - 3 years of experience with...

Role Summary This is a senior, highly technical role focused on delivering exceptional customer experience, maintaining SLA compliance, and driving long-term service stability across large-scale telecommunications networks. Working across OSS/BSS environments, the Problem Manager will lead proactive problem management, investigate complex service issues, and implement permanent corrective...

About the job Managed Services Operations Management Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and...

The company employs 135 staff and is a medium-sized fast-growing company. This role requires a person with technical expertise in mechanical/electrical engineering with strong commercial acumen. The primary function of the Account Manager is to manage the relationship between the company & its clients. Ensuring that the commitments contained in our contracts are delivered upon for the duration...

Reference: JHB000049-KC-4 As a Senior Accountant, you will oversee various aspects of financial management and ensure accuracy in reporting. Lead accounting activities, collaborating with cross-functional teams, and contributing to strategic financial decision making. Duties & Responsibilities Key Responsibilities: General: - Implement accounting systems and processes for the organisation -...

A leading architectural firm in South Africa is seeking a finance professional adept in managing financial journals, monitoring income statements, and conducting profitability analyses. Ideal candidates will possess an accounting diploma or degree, advanced Excel skills, and experience with SAP. This role emphasizes proactive stakeholder engagement and effective time management to enhance...

A leading ICT service provider in South Africa is looking for a Problem Management Specialist responsible for ensuring reliable IT service delivery and improving service quality. This hybrid role involves overseeing service performance, managing incidents and problems, conducting root cause analysis, and enhancing operational efficiency. Candidates should have over 5 years in ICT Service Desk,...

ROLE PURPOSE ROLE REQUIREMENT- Ensure that the Problem Management process is conducted correctly.- Ensure that the Problem Management KPIs are met.- Ensure that the Problem Management process operates effectively and efficiently.- Ensure that Problem Management Staff are empowered in their jobs.- Ensure that process, procedure and work instruction documentation is up-to date.- Provide management...