About SPARK Schools SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively. The...
A leading technology firm in Randburg is seeking a Quality Assurance Coach in the Call Centre, responsible for monitoring performance, delivering coaching interventions, and ensuring adherence to quality standards. The ideal candidate will have a minimum of 2 years of customer service experience and 1 year as a Quality Assurance Coach, exhibiting strong leadership and analytical skills. The role...
Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...
Hahn Collections is currently looking for an individual who will join our team as a Quality Assurance Consultant.Responsibilities included:- Evaluate calls, critically assess all correspondence on Digital Communication Channels in the company- Effectively, implementing intervention strategies to improve quality of service and improve performance- Identifying areas of development, leading,...
Job Title: Quality Management Professional Mission/Function of the role:Acts as quality consultant for the Siemens Organisation Analyses & implements Quality concepts, methods, tools and procedures as parts of effective an agile/lean oriented Quality Management Systems, in an assigned organization unit. Implements overarching Quality mission and strategy, and ensures implementation of related...
Our client requires the services of a Delivery Assurance Manager (Advanced) Midrand/Menlyn/Rosslyn/Home Office rotation.- Amazing brand with innovative technology: - Excellent teams in Global team collaboration: - High work-life balance with Flexible hours: - Agile working environment POSITION:Until December 2026 EXPERIENCE: 4-6 Years related working experience. COMMENCEMENT:As soon as...
ROLE PURPOSE The purpose of this role is to support the development and execution of a real-time audit programme within the MSOC support organisation. The role is responsible for auditing the quality of customer-facing support interactions to ensure accurate, efficient, and compliant service delivery. The role will identify key areas for continuous improvement, assist in the implementation of...
Company Description: At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact...
Overview:The QC Supervisor is responsible for organizing daily activities. Responsible for maintenance and troubleshooting of lab instruments. Responsible for communicating and representing day-to-day QC affairs between departments.Responsibilities:- Responsible for guiding day-to-day QC activities.- Responsible for raw material and finished goods release, as authorized, as applicable.-...
OnThree Sporting Solutions (Pty) Ltd is seeking passionate and experienced Netball Coaches to join the team in Randburg, Gauteng. This is a fantastic opportunity to inspire and develop young athletes in a dynamic school environment. Key Responsibilities - Plan and deliver high-quality Netball coaching sessions. - Develop players' technical skills, fitness, and teamwork. - Foster a positive and...
Position: Part‑Time Football Coach Compensation: R200 per session (negotiable based on coaching licenses, experience, and qualifications) Location: Edenvale & Surrounding Areas Schedule: Part‑time, session‑based About the Role We are looking for qualified and licensed football coaches to join our coaching team on a part‑time basis. Coaches must be based in or near Edenvale and have reliable...
Curro Holdings is an independent schooling provider that offers quality education from the early childhood development phase to Grade 12. Curro prides itself on providing an ethical, values-based environment and offers learner-centric, balanced, innovative and relevant curricula across schools. Curro Holdings seeks to appoint a Sports Coach:Yes Candidate (part-time) at Curro Douglasdale in...
Stay safe online.Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. A position is available at Santam Operations for a Quality Assurance Consultant in Shared Services to be based in Cape Town / Centurion. Job Purpose - The Quality Assurance Consultant monitors and analyses the interactions of agents and customers to provide feedback...
Talent Pool Quality Assurer MMH251121-5 Location: Centurion, Gauteng, South Africa To perform quality control and quality assurance on business system data, ensuring standards are met and the quality assurance process is effectively maintained and monitored. Qualifications - Grade 12 or equivalent qualification (Essential) - Relevant degree or tertiary qualification (Desirable) - Relevant...
Tracker requires the Services of Quality Assurance Coaches in the Call Centre, CX Improvement Department, based in Johannesburg. The candidates will be responsible for ensuring that employees within the organization adhere to quality standards and procedures, monitoring and evaluating the performance of individuals or teams to identify areas for improvement and ensure consistency in delivering...
About SPARK Schools SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively. The...
About SPARK Schools: Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools...
Tracker requires the Services of a Skills Coach in the Call Centre, Product Support Department, based at the Head Office in Johannesburg . The Skills Coach will be responsible for monitoring, evaluating and recording effective training activities. Design training material to help develop or improve job-related skills. - Initiation/onboarding of new recruits in the work environment - Ensure that...
About SPARK Schools SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively. The...
The Quality Verification Agent is responsible for validating and auditing call centre agent interactions — particularly customer retention calls ("retains") — to ensure adherence to compliance standards, internal policies, and customer experience benchmarks. The role ensures that all customer engagements meet regulatory, contractual, and service excellence standards while identifying...