service excellence jobs in Midrand

A leading service delivery company is seeking a National Service Delivery Manager in Midrand, South Africa. This role is responsible for the effective delivery of services across all business lines, ensuring alignment with customer expectations and service level agreements. Candidates must have a Bachelor's Degree and extensive experience in service delivery management, particularly in leadership...

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...

A telecommunications firm seeks an Account Manager in Midrand to provide customer support and manage accounts. The role involves negotiating agreements, compiling reports, and ensuring adherence to service-level agreements. Candidates should have a Matric and relevant qualification, with 2-5 years in customer service for business clients in telecom. Skills in communication, reporting, and...

A leading retail company is seeking an Assistant Store Manager in Randburg to support store operations and drive sales excellence. The role involves managing staff, executing promotional activities, and ensuring compliance with company standards. Candidates should have a minimum of Grade 12 and at least 2 years of experience in retail management. This position offers a permanent contract with...

Duties: Must come from an Office Automation background at least 2 years. Filing of all corporate divisions service related documents. Ordering spares for engineers in corporate division. Quotes to be drafted, emailed and followed up on. Filing all delivery & collection documentation for all repairs and items sold to clients via quotes. Overseeing the dispatching of Technicians. Manage dispatch...

Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...

Overview Hire Resolve’s client, a leading civil engineering firm based in Midrand, is seeking a highly skilled and experienced Site Agent to join their team. The ideal candidate will have a strong background in underground services, including stormwater, water, and sewer reticulations, as well as experience in bulk earthworks and road construction. The Site Agent will be responsible for managing...

About the Company: Honda is dedicated to the principle of creating equal opportunities within the workplace for all associates, agency workers, contractors, job applicants and visitors. Central to this is Honda's commitment to be a fair, discrimination-free company that accepts the uniqueness and differences of people around the world. Honda adheres to the principle that all people are created...

** Automotive Industry Experience Essential ** Purpose The Service Advisor serves as the primary point of contact between customers and the workshop/dealership. The role is responsible for delivering excellent customer service, accurately diagnosing service needs, coordinating repairs, and ensuring customer satisfaction while supporting workshop efficiency and profitability. Key...

ROLE PURPOSE The Service Analyst plays a pivotal role in enabling data-driven service excellence across Vodacom Business Technology Solutions. This role supports proactive service management through advanced analytics, SLA governance, customer engagement, and continuous improvement. The ideal candidate combines technical acumen with business insight to elevate customer satisfaction and...

Job Title: Service Engineer Organization: Innomotics (PTY) Ltd. Location: South Africa We are looking for a Service Engineer (f/m/d) to join our team at Innomotics. The Industry-Leader of Motors and Drives Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all of the world's...

Recruiter: Mirror Images Job Ref: JHB /SB Date posted: Thursday, January 29, 2026 Location: Midrand, South Africa Salary: 17 000 Monthly SUMMARY: An Office Automation company based in Kyalami/Midrand are currently seeking a Service Controller. POSITION INFO: Duties: Must come from an Office Automation background at least 2 years. Filing of all corporate divisions' service related...

We are seeking a Service Desk Manager to own the service desk end-to-end. This is a hands-on role focused on discipline, urgency, and customer experience. You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and predictably. Key Responsibilities: - Own day-to-day Service Desk operations - Resolve L1 and L2 tickets...

About The Role Location: Midrand Mode of Employment: Permanent Position Title : Service Client Manager REGION EU&AF – COUNTRY SOUTH AFRICA A Snapshot of Your Day Client Manager at Siemens Energy Are you ready to craft the future of energy with an industry leader? As a Client Manager at Siemens Energy, you'll be at the forefront of driving innovation and excellence in our services. You'll work...

Role Summary The Scrum Master is the delivery orchestrator for Modern Workplace CloudOps pods, responsible for ensuring Agile ceremonies run smoothly, impediments are removed, and teams deliver sprint outcomes on time and to quality standards. You're not a project manager—you're a servant leader who empowers engineers to do their best work. This role requires a blend of Agile expertise,...

Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and support of delivering managed services and work with...

Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...

Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...

A leading retail company is seeking an Assistant Store Manager in Randburg. The role involves driving sales, ensuring exceptional customer service, and supporting the Store Manager in operations. Ideal candidates should have at least 1 year of experience in retail management and possess strong financial management skills. This position offers opportunities for career advancement within a dynamic...

ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities. In general, the Service Manager has: - Visibility at a management level within Vodacom Business and in the Customer environment - Awareness of the Customer's business priorities, objectives and business drivers -...