service operation jobs in Midrand

A leading services management firm seeks a Managed Services Operations Manager to oversee service delivery and ensure high client satisfaction. The role involves monitoring client incidents, managing team training, and driving operational performance. The ideal candidate will have substantial experience, relevant certifications like ITIL, and strong leadership and communication skills. This is an...

Specialist: Risk Management (Financial Services) Job Purpose The Specialist: Risk Management assures that residual value risks of BMW Financial Services (South Africa) (Pty) Ltd (SF3-ZA) are identified, analysed, steered and communicated appropriately within the local SF3-ZA and the SF central functions. The associate is also responsible for managing and steering residual value risk on a...

Overview Company Description Deloitte provides industry-leading audit and assurance, tax and legal, consulting, financial advisory, and risk advisory services to nearly 90% of the Fortune Global 500® and thousands of private companies. Our professionals deliver measurable and lasting results that help reinforce public trust in capital markets, enable clients to transform and thrive, and lead...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose / Business Unit - Are you passionate about digital innovation and ensuring robust governance in a fast‑paced environment? Join our dynamic team as the Manager of Risk & Compliance for E‑Commerce and Digital Lifestyle Services. This role...

Select how often (in days) to receive an alert: Specialist: Risk Management (Financial Services) Job Purpose The Specialist: Risk Management assures that residual value risks of BMW Financial Services (South Africa) (Pty) Ltd (SF3-ZA) are identified, analysed, steered and communicated appropriately within the local SF3-ZA and the SF central functions. The associate is also responsible for...

A global consulting firm is seeking a Regional Protective Services Manager in Gauteng, South Africa. This critical role involves managing crisis and incident responses, conducting risk assessments, and ensuring the safety and security of operations across Sub-Saharan Africa and Mauritius. Candidates should have over 10 years of relevant experience, a degree, and strong crisis management skills....

A telecommunications company seeks a Service Manager responsible for day-to-day operations and ensuring customer satisfaction. The role demands a deep understanding of customer business priorities and effective communication with technical teams. Candidates should possess an ITIL Foundation Certificate and experience in IT or Telecommunications. This position plays a critical role in managing...

A reputable IT sourcing firm in Midrand is seeking a leader for its IT Service Desk operations. The role involves overseeing enhancements using AI, mentoring team members, and ensuring smooth service delivery aligned with business goals. The ideal candidate will have extensive experience in IT management, particularly within service desks, and robust leadership skills. This position offers hybrid...

POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating...

A leading technology firm in Midrand is looking for a strategic OSS Architect to own end-to-end OSS architecture. This role involves designing and optimizing solutions across various products to significantly improve service reliability and customer experience. The ideal candidate will have over 7 years of experience, a strong grasp of OSS architectures, and relevant educational background. Join...

A leading financial services provider in Midrand is seeking a Branch Manager to grow the customer base and manage retail strategy. The ideal candidate should have a minimum of 5 years industry experience, with at least 3 years in leadership roles. Responsibilities include overseeing branch operations, ensuring compliance, and fostering stakeholder relationships. The position offers competitive...

A catering services provider in Midrand is looking for a General Assistant to support cooks and chefs with food production, operate the cash register, serve food, and maintain cleanliness in the kitchen and canteen. Ideal candidates will have food handling experience, strong hygiene standards, and excellent customer relations skills. Flexibility with working hours and the ability to thrive in a...

About the job Managed Services Operations Management Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and...

Lead the strategic direction of enterprise-wide IT Service Desk operations Drive AI‑driven innovations and deliver exceptional service experiences across global automotive IT systems. Senior product ownership with AI‑driven service desk transformation and strategic planning Hybrid and remote working flexibility with 1,960 flexible annual hours. Leadership role with team mentorship stakeholder...

ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities. In general, the Service Manager has: - Visibility at a management level within Vodacom Business and in the Customer environment - Awareness of the Customer’s business priorities, objectives and business drivers -...

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...

ROLE PURPOSE The Service Analyst plays a pivotal role in enabling data-driven service excellence across Vodacom Business Technology Solutions. This role supports proactive service management through advanced analytics, SLA governance, customer engagement, and continuous improvement. The ideal candidate combines technical acumen with business insight to elevate customer satisfaction and...

A telecommunications solutions provider in Gauteng is seeking a Service Analyst to enhance service excellence through data analytics and performance monitoring. The ideal candidate will have a National Diploma in IT, 2 to 4 years of experience in service management, and proficiency in Power BI and other BI tools. Responsibilities include designing dashboards, ensuring SLA compliance, and...

A leading recruitment company is seeking a Winder Field Service Technician in Gauteng, South Africa. The ideal candidate will have an Electrical National Diploma and at least 5 years of experience maintaining winders. Responsibilities include supervising teams on-site, ensuring compliance with health and safety regulations, and resolving complex faults in winder operations. Strong project...

A leading ICT service provider in South Africa is looking for a Problem Management Specialist responsible for ensuring reliable IT service delivery and improving service quality. This hybrid role involves overseeing service performance, managing incidents and problems, conducting root cause analysis, and enhancing operational efficiency. Candidates should have over 5 years in ICT Service Desk,...