Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...
Location: Stellenbosch (Hybrid 2 days in office to start, with increased flexibility over time) A fast-growing payments technology business is seeking an experienced Network Customer Relationship Manager to join its team in Stellenbosch. This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction...
Key Responsibilities - Provide client support through daily operational security tasks - Monitor the service desk/ticketing system and respond to incidents and requests in a timely manner - Perform change management activities, including logging and documentation - Create and maintain firewall policies and conduct regular health checks - Deliver first-line troubleshooting for firewall-related...
Qualifications, Experience and Skills Required: - Matric \ Grade 12 (Compulsory) - MTCNA - CCNA - N+ qualification and 3+ years experience - Valid drivers license and own vehicle - Basic Linux command line skills - Good practical networking skills: IPv4 understanding, TCP/IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SD-WAN - Equipment knowledge (know your way around),...
Key responsibilities / main job duties: - Design SDN and LAN. - Implementing and testing SDN solutions that optimize, secure and manage data across connected networks. - Integration of SDN technologies into existing networking hardware, software, and processes. - Data Network fault investigations and analysis and the implementation of resolutions. - Work closely with support groups to refine...
Job Summary: We are seeking a Network Engineer to provide Business-As-Usual (BAU) coverage and deliver network projects. This role involves managing day-to-day network operations, troubleshooting, implementing changes, and ensuring the stability and security of our infrastructure. Key Responsibilities: - Provide BAU coverage (typically 9:00 AM – 6:00 PM (GMT); extended coverage may be required...
We are seeking a highly motivated and skilled 5G Network Optimization Engineer to join our team. In this role, you will be responsible for optimizing the performance and efficiency of our 5G network, ensuring a seamless and high-quality user experience. 4G/5G Network Optimization Engineer responsible for monitoring, analyzing, and optimizing the performance of a mobile network, specifically...
The primary function of this role is to provide a technical response/ fix to incidents and service requests reported by our customers, performing second line diagnostics to resolve or identify the best possible next escalation path. This role is based within a team that works as part of shift pattern that covers Monday to Friday between 8am and 6pm (UK Time) Required previous technical...
Our client in the BPO Call Centre is urgently looking for a Network Manger: This is a SME (Subject Matter Expert) role that ensures a seamless IT Network Management , helping business growth and creating value for business and their clients through IT intervention. Basic Requirements: - 10+ years of experience in Networking and Network security technologies with minimum 3 years in above...
Job Description/Duties: · Install, configure, and maintain the organization's IT infrastructure. · Manage the organization's network, including its security, performance, and availability. · Monitor and troubleshoot network and system issues. · Manage user accounts, permissions, and access controls. · Perform regular backups and disaster recovery operations. · Keep current with the latest...
Key Responsibilities Provide client support through daily operational security tasks Monitor the service desk/ticketing system and respond to incidents and requests in a timely manner Perform change management activities, including logging and documentation Create and maintain firewall policies and conduct regular health checks Deliver first-line troubleshooting for firewall-related issues...
About Us: We are a fast-paced, technology-driven online betting and gaming business operating within a highly regulated environment. Our technology platforms must remain secure, available, and resilient at all times to support 24/7 operations, regulatory compliance, and an excellent customer experience. The Role: The Network, Security & Windows Systems Administrator is responsible for the...
Applications are invited for the Network Monitoring Agent position. This is an office-based position, to be based in Plattekloof, Cape Town. PURPOSE OF THE ROLE: The Network Monitoring Agent is responsible for the real-time monitoring of network activity, swiftly responding to alerts from network monitoring systems, assessing their customer impact, and proactively driving issue resolution....
Applications are invited for the Network Engineer - Tier 3 position to be based in Plattekloof, Cape Town . Purpose Of The Role As a Network Engineer – Tier 3, you will work with both hardware and software to ensure the smooth operation of network systems. This includes installing and maintaining network components such as routers, switches, and data centre equipment. You will monitor and...
Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...
Applications are invited for the Network Engineer - Tier position to be based in Plattekloof, Cape Town. PURPOSE OF THE ROLE: As a Network Engineer – Tier 3, you will work with both hardware and software to ensure the smooth operation of network systems. This includes installing and maintaining network components such as routers, switches, and data centre equipment. You will monitor and optimize...
Applications are invited for the Network Monitoring Agent position. This is an office-based position, to be based in Plattekloof, Cape Town. Purpose Of The Role The Network Monitoring Agent is responsible for the real-time monitoring of network activity, swiftly responding to alerts from network monitoring systems, assessing their customer impact, and proactively driving issue resolution. Acting...
Key Responsibilities: * Maintain and manage, in conjunction with networking team, networking switches and routers conforming to requirements from Networking Security Team * Develop, manage and maintain documentation of the system architecture. * Develop and maintain database of existing networking equipment ô²ôlocation, serial number, model, configuration management. * Manage, in conjunction with...
Applications are invited for the Network Project and Implementation Manager position to be based in Plattekloof, Cape Town. PURPOSE OF THE ROLE: The Network Project and Implementation Manager will be responsible to plan, facilitate, manage and track implementation projects of all new transmission links, collaborating with stakeholders and ensuring the successful completion of network projects is...
Applications are invited for the Enterprise Network Engineer position to be based in Plattekloof, Cape Town. PURPOSE OF THE ROLE: As an Enterprise Network Engineer, you will be responsible for the design, deployment, and support of network infrastructure environments for enterprise customers. Operating within a Managed Services Provider (MSP) framework, this role is focused on the internal...