Customer Care Assistant jobs in Mitchells Plain

Assistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. It includes supervisory support, escalation/complaint handling, and delivering results as per Service Level Agreement targets/timelines. Flexibility regarding shift times for this process is...

A leading pharmacy retailer in Cape Town is seeking a registered Pharmacist to ensure operational excellence in the dispensary. The role requires delivering high standards of pharmaceutical care and managing stock responsibly. Candidates should have proven retail pharmacy experience and knowledge of SAPC regulations. Additionally, you will oversee the training of assistants and drive customer...

Overview Join the dynamic team as a customer care associate. We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a customer care associate you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need. Responsibilities - Customer Service: Greet and assist...

A customer service solutions provider in Cape Town is seeking vibrant, experienced Webchat Customer Service Advisors. Responsibilities include assisting inbound customers with queries and complaints. Candidates should have a minimum of 2 years' experience in customer care (Webchat) and must be proficient in English. Additional skills in CRM and social media are advantageous. Successful applicants...

- Locations ZA Cape Town C76 (Work From Office) - Job Role Customer Care Voice-Inbound - Experience (In Years) 0-3 Job Description Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalated complex matters where...

A leading customer service provider is seeking a Customer Care Representative in Cape Town. Your role will involve delivering exceptional customer service, resolving inquiries related to consumer electronics, and supporting sales opportunities. The ideal candidate should have at least 6 months of experience in a similar environment, a Matric qualification, and a strong customer care orientation....

Responsibilities - Excellent customer care and communication skills. - Accurate and efficient till operating skills with a good track record of overs and unders. - High standard of work on sales floor in terms of standards. - Good record of attendance and punctuality. - Consistent application of Ackermans values, policies and procedures. Knowledge Skills & Experience - Excellent customer care...

A leading technology retail company in Cape Town is looking for a Stock Controller to enhance their operations. The ideal candidate will have experience in customer care and inventory management, ensuring effective device swaps and customer issue resolutions. You'll work directly with customers and contribute to the economic infrastructure. Join a team dedicated to making a real difference in...

A leading customer service provider in Cape Town is seeking an individual to manage customer-related queries efficiently. The role involves responding to calls and emails and requires excellent communication and problem-solving skills. You will assist with inquiries and complaints while maintaining a high standard of customer satisfaction. This position offers comprehensive medical insurance and...

A leading customer service provider in Cape Town is seeking a Team Leader to oversee a team of Customer Advisors. You will drive operational performance while ensuring compliance with regulatory standards. The ideal candidate has at least 2 years of Team Leader experience and skills in coaching and performance management. Benefits include medical insurance and transportation assistance. Join us...

A leading customer service company in Cape Town is looking for a Customer Service Advisor to join their team. This role involves delivering exceptional customer care through various digital channels, leveraging AI tools for proactive solutions. Candidates should be customer-centric, digitally savvy, and empathetic communicators. Experience in a BPO environment, coupled with a Matric or...

Coordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Responsibilities - Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalating complex matters where necessary. - Run basic diagnostics to...

A leading health and beauty retailer in Cape Town is seeking a dedicated Service Advisor. The role involves ensuring operational excellence at the point of sale and delivering superior customer service. Ideal candidates will have experience in retail, proficiency in stock management, and a strong focus on customer satisfaction. Responsibilities include managing cash and stock, training staff, and...

M-KOPA South Africa (Cape Town) Not Just Retail. Real Impact You're Good at What You Do. But Does Your Work Actually Change Lives? You've mastered the rhythm of retail operations. Stock comes in, stock goes out. Customers arrive with problems, you solve them. You're reliable, competent, and probably the person your team turns to when things get complicated. But here's a question worth sitting...

A leading data analytics and digital operations company in Cape Town seeks a Customer Care Voice-Inbound for promoting self-service options and resolving customer complaints. The ideal candidate has a Grade 12 qualification and at least 6 months of call center experience, demonstrating excellent communication and empathy skills. This role offers a chance to improve service processes and...

A consulting and services company in Cape Town is seeking an Entry-Level Coordinator for the Customer Care Voice-Inbound role. This full-time position involves promoting digital self-service options and assisting customers, resolving complaints efficiently, and running diagnostics to understand issues. The successful candidate will maintain data records, identify potential problems, and suggest...

Executive-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa $1,200.00-$1,500.00 4 days ago Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with...

A business consulting firm in Cape Town is seeking a Coordinator for Customer Care Voice-Inbound to support customers through phone interactions. The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an...

A leading service provider in Cape Town is seeking a Coordinator for Customer Care in a full-time role. The position focuses on promoting digital self-service options and efficiently resolving customer complaints. Responsibilities include running diagnostics for issues, ensuring accurate data entry, and identifying opportunities for process improvements. This is an entry-level position requiring...

Executive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa The intake agent will receive and review the fax images and start data entry in the system. - Validate and verify the provider and member using all compliance metrics. - Create the precert case and route the case to the appropriate bucket for initial or final review. - Attach the fax for existing...