Service Team Leader jobs in Mitchells Plain

A leading BPO company seeks an Operations Manager in Mitchells Plain, Western Cape. This role requires ensuring smooth operations through high performance and employee engagement. You will drive a culture of continuous improvement and manage client relationships effectively. Ideal candidates have experience as Service Delivery Managers, strong communication skills, and experience in operational...

Business Segment: Personal & Private Banking To lead the effective functioning of the branch, ensuring strong operational control, disciplined risk management, sales delivery, and an exceptional customer experience. This role is accountable for the full day-to-day management of the branch environment including security, cash handling, service quality, staff leadership and performance outcomes,...

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large...

About Keen At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. About The Role We're hiring a Customer Service Team Lead to support a global client in the POS (point of sale) tech and delivery space. You'll be...

A leading retail chain in South Africa is seeking a Store Manager in Cape Town. This role involves planning and directing daily operations to achieve business objectives, ensuring profitability, and delivering exceptional customer service. A diploma in Business or Retail Management and 1-3 years of retail management experience are essential. Skills in team leadership, financial oversight, and...

Overview Our client in Cape Town is recruiting for a French Customer Service Team Leader based in Cape Town to join their team, 3 months in office and Hybrid thereafter. Responsibilities - Lead and manage a team of French-speaking CSRs, providing support and direction - Oversee daily operations to ensure smooth workflow and high service quality - Conduct regular performance evaluations and...

Customer Care Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities. Responsibilities • To guide and support team members • Driving operational and technological efficiencies within the...

Our client has an opportunity available for a Customer Service Team Leader. Requirements: - Degree in Consumer behaviour, Communications, Business or equivalent – beneficial. - 2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential. - Experience within the FMCG, retail sector or similar...

A well established company based in Brackenfell Cape Town is looking to employ experienced Customer Services Team Leader to join their organisation. This role reports into the Customer Service Manager. Hours- 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements. Purpose of...

Purpose of the job The business offers a niche of Transfer Agency administration services for Unit Trust, Retirement, Life and LISP products. The primary responsibility will be to lead and manage the team’s total operational and people capabilities. You will be required to manage a small team responsible for the resolution of exceptions and corrections on a day-to-day basis. The role requires...

PermanentCape TownPurpose of the jobJoin a financial services business in a niche area of Transfer Agency administration services for Unit Trust, Retirement, Life and LISP products.The primary responsibility will be to lead and manage the teams total operational and people capabilities. You will be required to manage a small team responsible for the resolution of exceptions and corrections on a...

Job ID:18178Position Type:Full-TimeJob Function:Services & OtherWorkplace Type:Division:TFG Financial ServicesProvince:Western CapeLocation:Cape Town NorthSuburb:Parow (Parow)Position Description:A challenging opportunity exists within the Credit Services Department for a dynamic and assertive individual with a willingness to learn. Your responsibilities would include: - Ensuring achievement of...

A leading global digital business services provider in Cape Town is seeking a Dutch Speaking Team Leader for their contact center. The role involves managing and developing a team to meet business objectives while ensuring high-quality standards. Essential qualifications include leadership experience in BPO, strong customer service skills, and the ability to communicate proficiently in Dutch....

Cape Town, Western Cape, South Africa (On-site) Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to...

Woolworths Financial Services | Full time WFS Team Leader : Collections Cape Town, South Africa | Posted on 10/17/2025 WoolworthsFinancial Services, or WFS as it is better known, is a JointVenture with Absa Bank, that supports the Woolworths retailbusiness by providing in-storecredit inthe formof the Woolworths StoreCard andoffering value-addedservices including credit cards, personal loans...

A leading South African bank seeks a Branch Manager to oversee daily operations and ensure exceptional customer service in Blue Downs. The successful candidate will have a Bachelor's degree and 4-5 years of branch management experience. Responsibilities include driving sales growth, enhancing customer experience, and managing cash and risk. This role offers the opportunity to lead a dedicated...

A leading service provider in Cape Town seeks a Service Delivery Manager to oversee team performance, ensure operational excellence, and maintain high staff engagement. The role requires substantial management experience, ideally in a BPO environment, and involves coaching Team Managers to deliver top-tier customer service. Candidates must have a Matric qualification, proficiency in Excel, and...

At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting...

Our client has an opportunity available for a Cards Customer Service Team Leader. Requirements: - 12+ months of recent tenure at the company in a Customer Service role. - Understanding of the customer service environment. - Understanding of systems including Vision Plus, Avaya, Alchemy and CSM- essential. - Matric - Leadership experience or exposure would be advantageous. Responsibilities: -...

Dutch Speaking Team Leader (BPO/Contact Center) About the job Dutch Speaking Team Leader (BPO/Contact Center) Our client is a leading global digital business services provider, recognized for its vast scale and local presence that enable impactful contributions to communities, clients, and the environment. With a commitment to innovation and sustainability, they deliver cutting-edge,...