Service Support Manager jobs in Mount Edgecombe

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

A dynamic retail company seeks a results-driven Store Manager in Umhlanga Rocks. This role requires a proven background in retail management and strong leadership abilities. You will drive store performance, ensure exceptional customer experiences, and foster staff development. The ideal candidate must possess excellent communication skills and a passion for retail excellence. This position...

General Product Manager The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spans: - Motor Products - Medical Products - App based security services - Communication Products We are looking for a General Product Manager to provide enhancement and oversight of our existing product lines with core focus...

ROLE PURPOSE - Ensure infrastructure services are maintained and operational to service standards specified. - Maintain availability of assets and building in accordance to specified standards. - Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime. - Proactively manage the maintenance process and identify potential equipment / asset failure or...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Management Consulting Service Manager iTECH Conseil Canada Inc. Location Ottawa, ON Salary 52.50 hourly / 40 hours per week Full time Morning, Day Starts as soon as possible Languages English Education Bachelor's degree Experience 3 years to less than 5 years Work must be completed at the physical location. There is no option to work remotely. Work setting Re Location costs covered by...

A healthcare laboratory provider in Durban is seeking a client services/switchboard operator. The ideal candidate will excel in client communication, assist with laboratory orders, and handle administrative tasks. Responsibilities include tracking lab turnaround times, educating clients, and maintaining accurate client records. This role demands strong communication, organizational skills, and...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

IT Corporation is a leading IT systems support company committed to delivering exceptional services to our clients. Our work environment encourages collaboration and innovation, empowering every team member to thrive. We are currently hiring a skilled Desktop Support Technician to join our Service Desk IT team. Position Overview As a Service Desk Support Technician at IT Corporation, you will...

A financial services firm in Durban is looking for a skilled Advisory Assistant to support Advisors with client relationships and key business drivers. The role involves administration and support, with tasks including managing client queries, following up on instructions, and updating CRM systems. The ideal candidate will have strong admin skills, attention to detail, and experience in the...

A government justice department in Durban seeks a Human Resource Administrator to facilitate recruitment and selection processes. The role requires a Grade 12 certificate and knowledge of the PERSAL system. Responsibilities include providing administrative support to HR functions and implementing transactions on the PERSAL system. An advantage includes a National Diploma in Human Resource...

A leading service provider in Durban is seeking a Customer Service Advisor. This role involves delivering exceptional service to customers through phone, live chat, and email. Candidates should have a passion for travel and at least 6 months of experience in a travel sales role. Responsibilities include handling customer inquiries throughout their journey and building strong relationships. The...

A catering services company in Durban is seeking a Food Service Assistant to support Cooks and Chefs with food preparation and service. The role involves maintaining cleanliness in the dining area and kitchen, assisting with meal preparation, and ensuring the serving line is stocked. Candidates should have Grade 12 and 1-2 years of experience in a similar role. Culinary qualifications and...

Position: Field Services IT TechnicianLocation: Durban AreaWe are seeking a detail-oriented, thorough, and organized IT Technician to join our growing Field Services team. In this role, you will provide hands-on technical support to our clients, ensuring systems run smoothly and efficiently. You will be responsible for troubleshooting, implementing solutions, and maintaining IT infrastructure...

1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...

Join Rewardsco as an an Application Support Consultant Solve, Support, Succeed - Be the Backbone of Our IT Excellence We're looking for Application Support Consultants to provide essential technical and application support to our Outbound, Inbound, and International Sales Divisions. Your goal is to maximise user productivity, ensure system stability, and deliver exceptional service across the...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office, a dynamic and...

Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...

A recruitment agency is looking for a skilled IT Manager in Umhlanga Rocks, responsible for overseeing a team and managing incidents within SLAs. The ideal candidate will have a strong technical background, experience in stakeholder management, and the ability to implement process improvements. This role requires effective communication and collaboration with clients and internal teams to enhance...

About the job Infrastructure Support Engineer Key purpose: As a business, we are going through a period of Transformation and are continuing to bolster the IT function from the company's IT centre of excellence in Glasgow. Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and...