Client Experience Manager jobs in Newlands, Western Cape

Job Description This is an excellent opportunity for an Internal Account Manager to gain extensive Lead Generation & Client Facing experience with SA’s largest enterprise IT solutions provider Based in Cape Town, this Internal Account Manager role is paying R480-R540K per annum. THE COMPANY The premier Microsoft enterprise solutions provider, this company specialize in macro-level Microsoft &...

Business Segment: Personal & Private Banking Manage and optimise the end-to-end customer experience by overseeing, analysing and improving client interactions across all touchpoints. The role focuses on building a culture of service excellence, strengthening customer loyalty and ensuring consistently exceptional experiences. Success in this role requires strong networking and relationship...

Responsible for managing, analysing and actioning theplanning of VOC programme Delivering story driven insights Ensuring the relevant action plans are implemented Responsible for the evaluation, design thinking and implementation of journeys Implement and supporting on Quality assurance Contribute to financial controls and planning Matric / Grade 12 Tertiary Qualification - Bachelors...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

Responsibilities and Duties - KYC "Know Your Customer" FICA, risk rating, PEPs & due diligence - Opening of accounts with banking partners - Compliance checks and creation of documents sent to clients - Process flow management on the CRM system - Database management - Conversion of registrations and new FTCCs - Management of bank audits and remediation - Liaising with banks AML department and...

POSITION OVERVIEW Client Experience Experts are pivotal in ensuring exceptional customer interactions. They prioritize customer satisfaction throughout the entire journey, from pre-travel preparations to the trip itself. These experts specialize in delivering memorable experiences that exceed expectations, ensuring that each customer interaction leaves a lasting positive impression. CUSTOMER...

REQUIREMENTS - Matric - Fully bilingual in English and Afrikaans - 1-3 years of experience in sales, lead generation, or customer engagement - Strong verbal and written communication skills - Confident, persuasive, and comfortable making outbound calls - Ability to ask the right questions to qualify leads effectively - Experience using a CRM system (preferred) - Self-motivated with a proactive...

Overview Cape Town | Full-Time | Global Impact Projects Hey you! Are you the kind of person who thrives on juggling complex design projects, wrangling a world-class team of creatives, and making sure every screw and pixel is in the right place? Then read on. We’re formula D_, and we’re not your average design firm. We’re experience designers on a mission—to design spaces and experiences that...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

Job Role / Speciality: Mobile CX Programme Manager Service: Hybrid Cloud & Data Service Area: Digital Product Engineering / Mobile CX Programme Project Description: We are seeking an experienced Project Manager to lead the development of a new Mobile App integrated with a new loyalty programme, including pilot deployment and roll-out across 28 countries, while supporting the existing app...

Requirements:Responsibilities- Act as the primary communicator between clients, strategists, and internal team members.- Attend client and internal meetings, take clear notes, and share actionable follow-ups.- Ensure deadlines are met across tasks, campaigns, and projects.- Help the team prioritize and organize To-Do lists for smooth execution.- Oversee the review and approval process, ensuring...

Company & CultureEXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments- including stocks, ETFs, bonds, futures, and options- all within a single, multi-currency account.We...

Who are we: We’re a national lifestyle brand known for our focus on wellness, community, and service excellence. With a strong digital and in-person presence, we’re committed to creating meaningful experiences for our members through thoughtful, timely communication. Who are we looking for: We’re looking for a senior communications professional with solid experience in customer experience,...

A leading fashion retailer in Cape Town is seeking a Store Manager to drive business success. This role requires at least 3 years of retail experience and a minimum of 1 year in a leadership position. Key responsibilities include managing stock, recruiting, and ensuring customer satisfaction. The ideal candidate will have excellent customer service skills, a customer-focused approach, and the...

A leading retail company seeks a Store Manager for their location in Cape Town. The ideal candidate will have a Matric certificate and at least 3 years of retail experience, with a minimum of 1 year in a leadership role. Responsibilities include managing turnover, controlling expenses, and ensuring customer satisfaction. Candidates should excel in customer service, leadership, and sales...

A leading financial institution in South Africa seeks a Customer Experience Manager. The role involves overseeing and optimising customer interactions to enhance service quality and strengthen loyalty. Candidates should have 8 to 10 years experience in customer experience roles, strong data analysis capability, and excellent presentation skills. This position focuses on building relationships and...

Job Description This is an opportunity for a Data Engineer to gain experiencearchitecting scalable & efficient data solutionssolve global issues in telecommunications, sustainable water management & energy. Working 100% Remotely | R1.2M – R1.4M per annum | Based in South Africa THE COMPANY This company is a leading global software, data, and AI solutions provider renowned for solving...

REQUIREMENTS - Matric - Fully bilingual in English and Afrikaans - 3 -5 years of experience in sales, lead generation, or customer engagement - Strong verbal and written communication skills - Confident, persuasive, and comfortable making outbound calls - Ability to ask the right questions to qualify leads effectively - Experience using a CRM system (preferred) - Self-motivated with a proactive...

REQUIREMENTS - Grade 12 - Own reliable vehicle essential - 2 4 years experience in a similar sales role - Fluent in English and Afrikaans - Proactive, self-motivated, and comfortable working independently - Previous people-management or supervisory experience - An outgoing confident personality with excellent verbal and written communication skills - Strong sales experience with proven results...

REQUIREMENTS - Grade 12 - Own reliable vehicle essential - 2 4 years experience in a similar sales role - Fluent in English and Afrikaans - Proactive, self-motivated, and comfortable working independently - Previous people-management or supervisory experience - An outgoing confident personality with excellent verbal and written communication skills - Strong sales experience with proven results...