IT Services Manager jobs in Nigel

A retail company is seeking an experienced Branch Manager in Springs, Gauteng. The role requires managing store operations and staff to ensure profitability while delivering exceptional customer service. Candidates should possess 3-5 years of management experience and a Grade 12 qualification, with a diploma in Retail Management being advantageous. Join the team to foster a positive work...

Are you ready to take full ownership of service excellence for global key accounts? ABB E-mobility is seeking a Service Key Account Manager to lead strategic service relationships, drive performance, and elevate customer satisfaction across our E-mobility business. In This Role - Lead 1-2 global key accounts for all service-related interactions and activities with an end-to-end responsibility...

Job Purpose Responsible and accountable for the effective delivery of the Customer loyalty programme and on-site customer services support and the growth and hygiene of the MVG Database Key Performance Areas Delivered Direct Marketing Campaigns - Have a clear understanding of consumer regulations and legislation and competitor direct marketing offerings - Perform an analysis and interpretation...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

- Define the sales strategy, considering market intelligence, customer base and sales potential. - Design the correct sales territory, making sure they are well balanced and optimized. - Define the sales team, considering the CTS sales organization and all sales roles, to maximize efficiency. - Define targets for the sales team, considering the defined strategy and growth ambitions. - Coach and...

DESCRIPTION We are looking for a talented Service Manager - Gauteng and Northwest to join our team specializing in Service for our Distribution Business Unit in Johannesburg, Gauteng, South Africa. In this role, you will make an impact in the following ways: Manages all operations including service staff and supervisors; resolves most complex business problems for those on the team. Provides...

Duties & Responsibilities Job Description / Responsibilities: - Assisting various clients telephonically, remotely and on premises with IT related issues. - Managing and monitoring all installed IT systems and infrastructure for clients. - Ensuring that clients' IT equipment & infrastructures are operating at maximum efficiency. - Installing, configuring, testing and maintaining hardware,...

Company Overview FusionTek is a Managed Security Service Provider (MSSP) with offices in multiple US locations and team members globally. We are a tight‑knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid‑sized businesses since 2007. We’re also rapidly growing and looking for top‑tier candidates who share our four core values: - Team players,...

A technology-enabled business services company is seeking an IT Support Technician in Cape Town. This entry-level role involves providing Level 1-2 technical support to call centre agents and office staff, troubleshooting hardware, software, and network issues, and managing user accounts and call centre technologies. Candidates should have a Bachelor's degree or equivalent in IT, along with 1–2...

A recruitment agency in South Africa is seeking an IT Desktop Support Technician to handle IT service requests and provide desktop support. The candidate should have a matric certificate, relevant IT diploma, A+ and N+ certifications, and 3-5 years of experience in a similar role. Responsibilities include PC maintenance, general IT administration, and monitoring network support. This is an...

A recruitment agency is seeking a Systems & IT Support Technician based in Pretoria, South Africa. The successful candidate will have experience in desktop hardware/software support, including troubleshooting, as well as a solid understanding of Microsoft Windows and Office applications. Qualifications such as A+, N+, and MCSE are considered advantageous. The role requires the ability to perform...

A technology-enabled business services company is seeking an IT Support Technician in Cape Town. This entry-level role involves providing Level 1-2 technical support to call centre agents and office staff, troubleshooting hardware, software, and network issues, and managing user accounts and call centre technologies. Candidates should have a Bachelor's degree or equivalent in IT, along with 1–2...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

An established IT solutions provider is seeking an experienced Desktop Support Engineer (Customer Services) in Gqeberha. You will ensure the smooth running of customer environments, maintain system availability, and resolve incidents efficiently. The ideal candidate has at least 3 years of experience in customer service and desktop support with a strong focus on customer satisfaction and...

A recruitment agency in South Africa is seeking an IT Desktop Support Technician to handle IT service requests and provide desktop support. The candidate should have a matric certificate, relevant IT diploma, A+ and N+ certifications, and 3-5 years of experience in a similar role. Responsibilities include PC maintenance, general IT administration, and monitoring network support. This is an...

A leading technology company in South Africa is seeking a Service Key Account Manager to take charge of service excellence for key global accounts. The successful candidate will lead strategic service relationships, monitor service performance, and enhance customer satisfaction. Required qualifications include a Master’s degree and at least 4 years of experience in the E-mobility sector or B2B...

Company Overview FusionTek is a Managed Security Service Provider (MSSP) with offices in multiple US locations and team members globally. We are a tight‑knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid‑sized businesses since 2007. We’re also rapidly growing and looking for top‑tier candidates who share our four core values: - Team players,...

Duties & Responsibilities Job Description / Responsibilities: - Assisting various clients telephonically, remotely and on premises with IT related issues. - Managing and monitoring all installed IT systems and infrastructure for clients. - Ensuring that clients' IT equipment & infrastructures are operating at maximum efficiency. - Installing, configuring, testing and maintaining hardware,...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...