IT Helpdesk Support jobs in North West

PURPOSE OF THE JOB Manage and guide with calls placed for the Desktop Support environment including First-level Back Office support. Call assignment to Desktop team. Approval of Hardware Requests and ensuring service levels are met for all logged calls by managing while maintaining a high level of customer satisfaction that meets the Service Level Agreement (SLA). CALL MANAGEMENT - Effective...

- Provide Application and Software Support within the Service Management Team to the Senwes Group. - To assist the Lead Application Support Agent in the delivery of Application Support aspects within Service Management and actively contribute to the Application Support team. No experience needed Qualification: National Senior Certificate or diploma Closing date: 20 January 2026 - We are...

Responsibilities:As an IT Technician in our call center, your primary responsibilities will include: - Providing technical support to ensure the smooth operation of IT systems within the call center environment. - Troubleshooting and resolving hardware, software, and network issues promptly to minimize downtime. - Installing, configuring, and maintaining computer systems, software, and...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

Helpdesk Agent Potchefstroom Salary R11 000,00 (Please only apply if you will accept this salary) A company in Potchefstroom is looking for an IT Helpdesk Agent to start asap The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet...

Recruiter: The Talent Room Job Ref: Tal /EK Date posted: Wednesday, January 28, 2026 Location: Potchefstroom, South Africa SUMMARY: Helpdesk Agent Potchefstroom Salary R11 000,00 (Please only apply if you will accept this salary) A company in Potchefstroom is looking for an IT Helpdesk Agent to start asap POSITION INFO: The Technical Support Agents provide friendly and efficient first line...

A leading recruitment firm is looking for an experienced IT Team Leader to manage desktop support services in Orkney, North West, South Africa. This role involves leading a team, overseeing large-scale IT projects, and ensuring efficient communication between technical and non-technical stakeholders. The ideal candidate should possess advanced IT certifications and have strong project management...

IT Coordinator required for a client site in Rustenburg. Requirements is as follows- Grade 12 Diploma/Degree in IT MCSA/MCSE Certified ITIL Certified Project Management in IT Microsoft Certifications COBIT Foundation CISSP / CISM - In depth understanding and support of the overall IT Strategy. - Support in the development, implementation and updating of IT plans, policies, procedures,...

Brief Role Description To take ownership and responsibility for the entire automation system (IT + OT) considerations during project implementation as well as operational performance of the automation systems interfacing into the various IT systems; including failure analysis, maintenance, optimization analysis and future technologies. Possible Tasks within this Role - Take responsibility of...

A school district in North West is looking for Military Behavior Support Personnel to assist military-connected students with behavioral support and academic skills. Responsibilities include implementing behavior intervention programs and collaborating with teachers and administrators to ensure classroom safety. Candidates should have a high school diploma, experience in a classroom setting, and...

A South African company specializing in human development is seeking a highly organized Personal Assistant to support its executive team. This hybrid role involves managing calendars, handling confidential communications, and assisting with financial oversight, including bookkeeping and invoicing. Ideal candidates should have a diploma in Accounting or a related field and at least three years of...

Job Title Help Desk Level One Support Agent Job Summary The Linux Help Desk Level One Support Agent is an entry-level opportunity for individuals interested in building a career towards system administration within the Group. You will be responsible for delivering first-line technical support to our employees and customers, participating in training sessions, and evolving as a professional in...

IS&T Support Function Provide an effective IS&T support function for all departments of the company. SPECIFIC OUTCOMES: - Responsibilities: - Attend all aspects of the IS&T support function for all South Africa branches, as well as the Botswana & Namibian offices. - Authority: - Control access to the computerized systems, obtain program modifications where necessary, create and modify user...

Company Description NEO Technologies (Pty) Ltd. has over 23 years of experience as a trusted provider of IT and Security solutions, serving South Africa's corporate, government, and educational sectors. Renowned for its ethical practices, competence, and reliability, the company has established itself as a preferred partner for organizations across industries. With a Level One BBBEE status, NEO...

Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. Work in a children's home that makes a positive,...

A recruitment agency seeks an experienced IT manager in Klerksdorp to lead desktop support initiatives. The ideal candidate will possess strong technical expertise in desktop systems and enterprise IT, alongside proven leadership abilities. Responsibilities include overseeing IT projects, managing a team of engineers, and ensuring optimal performance of desktop operations. Advanced IT...

IS&T Support Function Provide an effective IS&T support function for all departments of the company. SPECIFIC OUTCOMES: - Responsibilities: - Attend all aspects of the IS&T support function for all South Africa branches, as well as the Botswana & Namibian offices. - Authority: - Control access to the computerized systems, obtain program modifications where necessary, create and modify user...

A leading IT support company in South Africa is seeking a Desktop Support Specialist to manage and guide calls for their support environment. The role requires strong people and telephonic skills, with a focus on customer satisfaction and service level agreements. Ideal candidates will have experience in desktop support, strong administration capabilities, and be able to work in high-pressure...

A leading agricultural services company in Klerksdorp is looking for individuals to provide application and software support within the Service Management Team. The ideal candidate should have a National Senior Certificate or diploma. This role requires no prior experience and aims to assist the Lead Application Support Agent in delivering essential application support. The closing date for...

A leading tech recruitment firm is seeking an experienced IT professional based in Orkney, North West, South Africa. The ideal candidate will have extensive technical expertise in desktop support and systems administration, along with the ability to manage complex issues and lead teams. Strong communication and project management skills are essential for overseeing IT initiatives. This position...