Customer Support Engineer jobs in Northern Cape

A leading multinational equipment provider in Northern Cape is seeking a Parts Planner responsible for ensuring optimal parts availability and inventory management. The ideal candidate will collaborate with customer managers and prepare parts lists for complex opportunities, requiring strong analytical and communication skills. This role is based onsite in Kathu and offers a dynamic work...

CUSTOMER SUPPORT OFFICER (Duty: Response/ Resolution) The Response/ Resolution Duties are responsible for ensuring a smooth and efficient support experience for merchants by addressing their concerns, technical issues/ incidents, and requests. These roles require prompt and effective communication, providing both immediate workarounds and final resolutions while escalating complex cases to the...

A leading recruitment agency based in Northern Cape is seeking a Service Desk Support Technician. The role requires analyzing and prioritizing requests, providing hardware and software support, and ensuring timely client communication. Candidates must have relevant IT qualifications like a Higher Certificate in IT, A+ and N+ certifications, and 2-3 years of experience in a related field. Strong...

Our client in PORT ELIZABETH is looking for a pre-sales support engineer SUMMARY The Pre-Sales Support Engineer’s role is to support the Hyfire wireless fire detection product range in South Africa, ensuring that the solutions offered to our client base meet the specified functional criteria and that the quotations submitted are accurate. DUTIES & RESPONSIBILITIES Sales - Assist with Hyfire...

SCOPE OF THE ROLE • To have a strong and broad high-level knowledge of the mining systems deployed. • To be a point of escalation for technical issues that the team raise as they are working on projects and to work through the escalation process to seek resolution to problems outside of the responsibility of the Project Engineers and other technical staff. • To work with Project Managers to...

We are looking for a driven and skilled Support Software Engineer to join our growing engineering team. As a key contributor, you will help maintain and enhance our existing products while developing scalable, high-performance software solutions. You'll collaborate with cross-functional teams—including product, and engineering—to build reliable and efficient applications. The ideal candidate will...

A leading retail store in South Africa seeks a General Assistant to ensure outstanding customer service, manage stock merchandising, and maintain housekeeping standards. Candidates should have a minimum of Grade 10 or NQF 3 and be able to work shifts, weekends, and public holidays. The ideal candidate must communicate well in English and be able to perform basic calculations. This role offers an...

A leading global security authority is looking for a Technical Support Analyst with business proficiency in Dutch. As a primary contact for customers, you will collaborate with product and engineering teams to resolve issues and ensure customer satisfaction. Ideal candidates have over a year of technical support experience and a Matric qualification. This role is fully remote and offers various...

A major banking institution in South Africa is looking for a customer-focused individual to enhance customer interactions and provide product solutions. Key responsibilities include directing customers to the correct channels, ensuring compliance with procedures, and contributing to overall team effectiveness. The role emphasizes ethical conduct and supports the advancement of individuals with...

A prominent financial institution in Upington is looking for an associate to manage resources and generate growth through excellent customer experience. The ideal candidate will ensure compliance with legislative requirements while focusing on process improvements to reduce costs. Responsibilities include building team relationships and contributing to budget development. All appointments will...

A leading financial institution in Springbok is seeking a dedicated Universal Advisor to enhance customer experiences by providing effective solutions and optimizing digital channels. The role emphasizes ethical conduct and aims to improve customer interactions while cross-selling products tailored to customer needs. This position supports professional growth and development within a dynamic work...

A well-known financial institution in Northern Cape is seeking a Universal Advisor to enhance customer experiences and meet individual needs through effective communication and product solutions. The ideal candidate should excel in identifying opportunities for sales and optimizing customer interactions while adhering to the highest ethical standards. This full-time position emphasizes...

A leading retail company in South Africa seeks a customer service associate to efficiently handle point of sale operations and deliver superior service. This position emphasizes accurate cash handling, effective merchandising, and promoting customer loyalty through clubcard enrollment. A background in retail or FMCG is desirable, with a minimum Grade 12 education required. Join to support the...

A leading equipment service provider in Northern Cape is seeking a skilled professional to manage service support operations. Key responsibilities include overseeing staff, providing technical support, managing the warranty process, and maintaining relationships with clients. The ideal candidate will have extensive experience in a similar role, proficiency in SAP and CRM systems, and strong...

A leading South African homeware retailer is looking for an administrative specialist to manage daily tasks, enhance customer service interactions, and ensure efficient stockroom operations. Candidates must have at least one year of retail and administration experience, and be able to communicate effectively with customers. The role requires attention to detail and the ability to work both...

Qualifications: - Trade / B.Tech / B. Degree (Electrical/Mechanical Engineering) Experience: - 8 years experience in the heavy earthmoving equipment and mining environment - 2 years supervisory management (an advantage) - Experience maintaining rope shovels and electric loaders essential Specific Knowledge Requirements: - Computer Literate MS Excel. - Customer and Supplier liaison. - Technical...

Overview Proactively assess, clarify, and validate customer needs on an ongoing basis. Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success. Assist with quotes for parts, service, and equipment management solutions. Understand the full range of the...

Overview Member Support Assistant (Office Administration and Frontline Engagement). In support of the iMasFinance transformation strategy, preference will be given to candidates from the designated groups. Job Purpose Provide effective and efficient office, administrative and customer functions in the membership support / client service department. Position is at the iMasFinance Kathu...

Key Outputs - Proactively assess, clarify, and validate customer needs on an ongoing basis - Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success. - Assist with quotes for parts, service, and equipment management solutions - Understand the full range of...

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