Service Support Manager jobs in Observatory

Job ID: 54056Date Posted: Posted 5 hours agoLocation: Kenilworth - Cape TownJob Title: SUPPORT SERVICES MANAGER - KENILWORTH - CAPE TOWN - WESTERN CAPE Support Services Manager, Head Office in Kenilworth, Cape Town. We are looking for a resourceful individual with good organisational and project management skills to join our team!! Purpose of the Role The Support Services Manager is...

Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA. Disclaimer As an applicant, please verify the legitimacy of this job...

A technology services company based in Cape Town is looking for an experienced Tech Support Team Leader to manage a team of specialists. The ideal candidate will have 3–5 years in technical support, including 2 years in a leadership position. Responsibilities include driving customer satisfaction, improving support processes, and reporting on performance metrics. This full-time, on-site role...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Service Delivery Field Support...

A leading retail company in Cape Town is seeking an IT Service Desk Coordinator with at least 5 years of experience in a Service Desk environment. The role involves providing 2nd and 3rd line support to stores, managing escalations, and contributing to knowledge base documentation. The ideal candidate should possess strong problem-solving abilities, excellent communication skills, and a customer...

A leading South African company is seeking a Service Engineer to join their Cape Town team. The role involves delivering hands-on, technical support, managing user incidents, and collaborating with a team to ensure seamless operations. Candidates should have a minimum of 3 years in IT support, solid experience with Windows systems, and strong troubleshooting skills. A collaborative and...

About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...

Overview Service Delivery Support Administrator The Service Delivery Support Administrator provides essential administrative, operational, and coordination assistance directly to the Service Delivery Manager (SDM) and the technical support team. This role is crucial for ensuring the smooth, organized, and compliant delivery of IT managed services to the client, specifically focusing on data...

About the job Support Engineer (Proactive Services) Join a dynamic and fast-growing technology services provider Remote South Africa | Salary: Negotiable | Hours: 8AM to 5PM UK About Our Client Our client is a young, dynamic, and ambitious technology services business with a strong heritage dating back to 1997. The company has consistently achieved impressive growth, averaging 23%...

Tier 1 Service Desk Engineer (Technical Support & Projects) Location: Century City, Cape Town Employment Type: Full-time About the Role Our client is looking for a technically strong Tier 1 Engineer to provide first‑contact support, assist with projects, and help maintain stable IT environments. This role involves hands‑on troubleshooting, ticket management, basic implementations, and...

A global investment advisory firm in Cape Town is seeking an IT Support Specialist to provide first and second-line technical support. The ideal candidate should have 2-4 years of experience in IT support, emphasizing teamwork, analytical skills, and collaboration. Responsibilities include managing ticket volumes, participating in IT infrastructure migration, and ensuring excellent customer...

Job Overview We require candidates that play a crucial role in providing technical assistance and support to our clients regarding network-related issues. You will be responsible for monitoring, troubleshooting, diagnosing, and resolving network problems to ensure our clients' systems operate efficiently. The majority of your workload consists of preparing and submitting quotes within SLA, with...

Senior Business Process Analyst (Finance & Shared Services) - Support Office - IS & T Job Reference Number: 4037906001 Department: Corporate Office - IS & T Industry: Information Technology Job Type: Permanent Positions Available: 1 Salary: Market Related The Senior Business Process Analyst (Finance & Shared Services) plays a critical role in supporting the CIO’s enterprise transformation...

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and...

You can find out more about this in our Developing, coding, and implementing compliance rules to NX Manager for European and local clients. Working with portfolio managers to facilitate smooth operation of pre-trade compliance rules. Investigating and troubleshooting issues that may occur. Troubleshooting classification issues, cleaning static data to support daily monitoring and monthly report...

A leading IT services company in Cape Town is searching for a Jnr Service Desk Engineer. The ideal candidate will bring IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Responsibilities include supporting IT functions and working collaboratively in a team. The role requires higher professional education, fluency in English, and 2-4 years of...

A financial services company is seeking a Business Support Assistant in Cape Town. The role involves producing quality work, training staff, and supporting branch targets. With required experience in the Life Assurance industry, the ideal candidate will have strong skills in networking and client service, alongside proficiency in MS Office. This position offers an opportunity to contribute to...

German Speaking Service Delivery Support Associate (Fully Remote) Cape Town, Western Cape, South Africa About the job Our client, one the world's largest eCommerce platforms, is looking for a highly driven German Speaking Service Delivery Support Associate . The company has been around for over 25 years and has an outstanding reputation within the eCommerce industry. They become one the...

A leading cloud solutions provider in Cape Town is seeking a Customer Service Advisor for a shift-based role. The successful candidate will handle calls and online chats, providing technical support to students during exams. Excellent customer service skills and some technical experience are desirable. The position offers a hybrid working environment and opportunities for career progression. Join...

A leading IT support company in Cape Town is seeking a Tier 1 Service Desk Engineer. In this role, you will provide first-contact technical support and assist with projects to maintain stable IT environments. Candidates should have 3-4 years of IT support experience and knowledge across various technologies, including Windows and Azure. The position offers a comprehensive benefits package...