Client Delivery Manager jobs in Olifantsfontein

Introduction A leading telecommunications company is looking for a GSOC (Global Service Operation Centre) Client Service Delivery Agent who will be responsible for coordinating International Customer inquiries by phone or email and addressing these Customer complaints. This individual needs to possess strong communication skills, empathy, problem solving abilities and have the capacity to adapt...

Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...

Business unit, Department, Reporting Business Unit Operate Department Managed Services Cloud Job grade/level M6Core DescriptionResponsible for managing the Call Centre SLA in accordance with standard processes and procedures, manage problems and identification of SIP’s and CSI’s, P1 and P2 incidents and escalations and proactively identifying and managing business risks while being the single...

Purpose of the Job:The purpose of the job is to maintain client satisfaction, by monitoring and managing the delivery of consistent, consistent quality service as per contractual SLAs for each service area. The Service Delivery Manager also manages internal structures and operational resources. Key Outputs: - Service Delivery Management - Performance and Quality Management - Technical...

Pretoria, Gauteng - Information Technology Service Delivery Manager (JB4229)Pretoria, GautengR40 - 50 000 per month, CTCPermanentRecognised as a leading cyber security and digital forensic provider, our client brings a unique service offering of specialised IT Security services.As the SDM you will be responsible for managing client relationships, coordinating service delivery across proposals,...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital transformation and cybersecurity. Our solution sets...

Responsibilities : Establish, manage, and maintain effective relationships with key clients and internal stakeholders to ensure customer satisfaction and service excellence.Oversee the delivery of contracted services in alignment with agreed SLAs and performance metrics.Ensure that service delivery processes are standardised, efficient, and aligned with best practice frameworks.Lead the...

Company Description: At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 22, 2026 Job Purpose - Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the...

We are recruiting for an IT Service Delivery Manager role, to manage and ensure high-quality delivery of IT services to internal and external stakeholders, aligning service delivery with business needs and driving continuous improvementKey responsibilities:- Oversee the end-to-end delivery of IT services in accordance with SLAs and business requirements.- Manage relationships with internal teams...

Job Purpose Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the entire life cycle in the above-mentioned context. In addition, the role is responsible for...

About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...

A market-leading property group in South Africa is launching a transformative SaaS product suite tailored for the Sub-Saharan African (SSA) real estate market. These innovative platforms are set to redefine how property professionals manage operations and client relationships across the region. As we expand this groundbreaking solution from Johannesburg to Nairobi, Lagos to Cape Town, we’re...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : January 30, 2026 - The purpose of the role is: To ensure customer satisfaction and to build suitable business relationship by providing efficient and effective interface between the GEPF and NT’s members, pensioners, employers and Government. - This position will be filled as a permanent position - SALARY : R1 494 900 – R1 787...

- The purpose of a Customer Relationship Manager is to build relationships with clients to ensure that their needs are met, they are satisfied with the services and/or products provided by the company and any challenges are overcome. Job Duties Client Relationship Management - Effectively maintains and retains existing customers by building long-term relationships. - Develop positive...

Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages. With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team. Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows...

About The Role Location: Midrand Mode of Employment: Permanent Position Title : Service Client Manager REGION EU&AF – COUNTRY SOUTH AFRICA A Snapshot of Your Day Client Manager at Siemens Energy Are you ready to craft the future of energy with an industry leader? As a Client Manager at Siemens Energy, you'll be at the forefront of driving innovation and excellence in our services. You'll work...

Job Brief: We are looking for a responsible Delivery Driver to distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Responsibilities: - Deliver a wide variety of items to different addresses and through different routes - Follow routes and time schedule - Load, unload,...

Business unit, Department, Reporting Business Unit Finance Department Financial Support Services Reports To Senior Manager: Finance Business Partner Grade S5 Core Description Responsible for the commercial and financial management of clients. This entails the commercial and financial business advisory services to the Client Account Directors and the Vertical Finance Business Partners....

Structure, Grade & Reporting Job grade/level S5 Business Unit Chief Finance Officer Position reports to Senior: Financial Business Partner Span of Control 0 Core Description Responsible for the commercial and financial management of clients. This entails the commercial and financial business advisory services to the Client Account Directors and the Vertical Finance Business Partners. The key...