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Customer Services Assistant jobs in oThongathi
Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...
PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment Customer Care & Support - Serve as...
Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....
A Ballito based software company is looking for a Customer Service Consultant to assist in the Customer Care Department. If you have experience in the Customer Service Industry and speak fluent English, you can use it to land this incredible opportunity. Working in a fun and dynamic Customer Service environment, this role requires a positive 'can do attitude' with a high level of customer...
Purpose of the job Bloom's Customer Services Representatives need to be highly skilled individuals, tasked with Effectively assisting Bloom customers with queries and/or complaints, across any channels required in Bloom's operational processes and maintain excellent customer satisfaction. Duties & Responsibilities Specific Tasks 1. Ensuring high-level sales performance as a representative. -...
Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you We are looking for Customer Service Agents for Call Centre Operations to support international customers, manage queries, adhere to KPI's and provide a world-class service. PACKAGE DETAILS: Guaranteed Basic Salary Additional incentives based on performance Growth...
Key purpose: The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities: - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account...
Job Description Job Overview Huntswood is looking for Customer Service Advisers to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails. - Proactively...
Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...
1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...
Job description Job Title: Customer Service Representative Company: Remove Debt We are looking for a Customer Service Representative that will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Your responsibilities will include: - Managing large amounts of incoming...
Job description Outworx is looking for International Customer Service Agents Responsibilities: - To provide exceptional customer service to our international clients as well as able to identify, assess and meet our client needs and provide them with information when needed. - Present all information to guests in a polite, clear and comprehensive manner. Requirements: - Matric - 6-12 Months...
Our client is looking for English Customer Service Agents that is excited about entering the international market. Package: - R 6000 per month - Medical Aid for the main member - Funeral Cover - Full training - Night shift allowance Campaign : UK Customer service - Telecommunications Working Hours: UK hours, however, you need to be open to 24/7 rotational shifts. What employees say...
URGENT IMMEDIATE START FOR THE RIGHT CANDIDATE A vibrant and established print company is search of a new team member. Do you have graphic design, video or animation skills? Are you a confident and outgoing, customer centric person that can work with the public? Are you eager to grow your skill set and customer experience? REQUIREMENTS - FULLY COMPUTER LITERATE - Proficient with the...
Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...
Job Description Job Overview Huntswood is looking for Customer Service Advisers to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails. - Proactively...
Call Centre Advisors required Minimum of 2 years in a customer service environment Excellent communication skills Receive incoming calls from clients Attending to various queries Following up on customers escalations Computer literate Matric and additional certificates required Preference will be given to candidates that are available immediately
Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...
Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...
Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...