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Client Services Manager jobs in Parktown North
Client Service Manager – Job Specification To co‑own a portfolio of clients alongside the Senior CSM while acting as a key operational partner to new business leads. The junior CSM is responsible for day‑to‑day client delivery, reporting, and brief quality, and plays a central role in receiving, onboarding, and operationalising new business that lands in the agency, ensuring seamless execution...
A financial services group in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role requires 4-5 years in service delivery, effective cost management, and proficiency in client relationship management. Successful candidates will develop strategies for operational efficiency and exceed customer expectations. The position offers full-time...
Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, 5 Simmonds Street Job Type: Full-time Job Ref ID: 80422938A-0002 Date Posted: 1/26/2026 Job Description To supervise the day to day client services for a portfolio of clients, to ensure effective operational business performance and delivery of excellent client service against targets, quality and...
A leading financial advisory firm in Johannesburg is seeking Wealth Managers for new business development and client servicing roles. Candidates should have a relevant financial qualification, sales skills, and experience. The position offers a competitive compensation structure with salary and commission options. This is an opportunity to engage clients from retirement funds and provide tailored...
Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions,...
A leading global fund administration firm in Johannesburg is seeking a Manager for Investor Services to ensure excellent service delivery to clients. The role involves managing investor queries, onboarding, and maintaining strong relationships. The candidate should possess a relevant third-level qualification and experience in customer service or compliance. This position offers competitive...
Client Relationship Manager We are looking for a friendly and customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable. The client relationship manager will have an office automation background and will also be responsible for handling complaints and ensuring that these complaints...
A leading global fund administration company is seeking an Assistant Manager in Johannesburg. You will oversee client portfolio administration, mentor junior staff, and ensure compliance with accounting regulations. Ideal candidates will have a CA(S) qualification and experience in the fund industry. Strong communication and analytical skills are essential. This role offers opportunities for...
The candidate must have a completed BCom (Honours) (Investment Management) and minimum 3 years client relations experience (assisting Financial Advisors) within an Asset Management / Wealth planning environment. Post Grad in Financial planning is an advantage. Outgoing personality and excellent communication skills are essential. Strong academics and a history of academic and work success are...
Job Overview To manage the processes, teams, and resources that act as the first point of contact for client queries, contributing to operational effectiveness, client satisfaction, reduced risk, profitability, and compliance with relevant control tower processes. Mining and Steel experience is a must. Duties & Responsibilities - Execute own work and team work according to set operating...
Duties & Responsibilities ENVIRONMENT: LEAD, manage and grow the Client Services Business Unit as the next Business Unit Manager sought by a dynamic ICT Specialist in Joburg. You will be accountable for all aspects of client service contracts, including end-user devices, IT support, Sales, Account Management and related services. The BU Manager will drive revenue, sales, solutions, presales,...
Duties & Responsibilities General Responsibilities: Digital Communications: - Engage with students, tutors, parents, and guardians through digital channels like WhatsApp, emails, and calls. - Manage communications effectively to address queries, provide support, and facilitate smooth interactions. Service Management: - Handle service management tasks to support the sales pipeline. - Ensure...
Job Description: Extensive IT sales experience with emphasis on client service operations, including end-user devices (printing, laptops, desktops) Must have experience with ensuing that sales targets are met Serve as a liaison between the company and their customers Must upsell the company’s services and solutions. Building strong client relationships to maintain existing business and...
IT Software Solutions Client Account Service Manager for External Companies – in the Life Insurance/ Healthcare/ Medical Aid/ or Lending/ Loans Industry + in Agile Scrum Permanent position | To work Remotely Must live near the Johannesburg North area. Must have a Matric Must have IT Software qualifications OR any other relative certificates in IT software development, OR Other Must have gained...
Job Profile Summary Our Senior Client Delivery Manager - Network Services will be responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the...
Purpose:You will be responsible for planning, overseeing and leading projects from ideation through to completion. Oversee all aspects of projects. Set deadlines, assign duties, monitor, and summarise the progress of the project. Prepare reports for upper management regarding the status of the project. Manage a number of client accounts to ensure clients remain happy, satisfied with our service...
Job ID: 28135 Location: Johannesburg, ZA Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 15 May 2025- About our Transformation, Technology and Operations Team- Our Transformation, Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse...
A leading financial services company in Johannesburg seeks a Client Services Manager to ensure high-quality service for clients and financial intermediaries. The role requires at least 3 years of management experience and strong communication skills. Responsibilities include team management, resolving client queries, and enhancing service quality. A degree or diploma with relevant experience is...
Duties & Responsibilities ENVIRONMENT: LEAD, manage and grow the Client Services Business Unit as the next Business Unit Manager sought by a dynamic ICT Specialist in Joburg. You will be accountable for all aspects of client service contracts, including end-user devices, IT support, Sales, Account Management and related services. The BU Manager will drive revenue, sales, solutions, presales,...
Overview Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment...