customer operations manager jobs in Parktown North

To maintain and execute collection strategies in line with set standards and policies. To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customers immediate and future needs. Enhance ISO standards and procedures to ensure continuous improvement using First...

Sector: Logistics | Express & International Trade | Aviation | Supply Chain Location: OR Tambo International Airport (Gateway Office) Nature of Role: Permanent | Full-time | Management Level: Senior Operations Leadership Role Context 3L Consulting is recruiting on behalf of a leading global express logistics and international trade organisation operating within a highly regulated aviation and...

A national retailer is seeking an experienced Assistant Manager for their store in Johannesburg. The ideal candidate will have at least 2 years of retail management experience and possess strong leadership, accounting, and administrative skills. Responsibilities include managing the store's business plan, driving customer loyalty programs, and ensuring compliance with safety regulations. This...

Key Responsibilities Regulatory & Compliance Management - Ensure full legal and regulatory compliance across Customs, SARS, CAA, OHASA, Civil Aviation, Labour and other relevant authorities. - Guarantee compliance with the Customs Act for all imports, exports and transit shipments. - Manage accurate, timely customs entries while maintaining high‑quality output to minimise penalties. - Ensure...

Careers that Change Lives By joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world. Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians, procurement departments, suppliers, national...

Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to...

A leading retail operations company in Johannesburg is seeking a motivated individual to oversee customer service and operational efficiency. Ideal candidates should have 2-3 years of experience in retail or supply chain operations while leading a team to ensure exceptional service delivery. Responsibilities include managing customer relationships, resolving complaints, and facilitating...

A growing logistics company in South Africa is seeking a CF Admin Graduate to support customs operations. The role requires a Bachelor's in Freight Forwarding or Logistics and at least one year of experience in customs declarations. Responsibilities include executing customs entries, tracking shipments, and managing warehouse operations. Candidates should have a clear understanding of Customs...

A leading IT & Internet firm is seeking a committed Senior Operator for its monitoring Control Centre in Randburg. This role requires delivering excellent customer service while ensuring vehicle safety and managing customer interactions. The ideal candidate will work shifts and have at least 2 years of experience in customer service delivery, with preferred call center experience. A strong...

- Operating a Forklift - Maintenance of forklift - Customer Service - Goods location, stacking and packing - To uphold and promote the company values and culture Seniority level Entry level Employment type Contract Job function Management and Manufacturing Industries Wholesale Building Materials #J-18808-Ljbffr

A leading medical device company in Johannesburg seeks a Senior Supervisor in Customer Service. The candidate will manage high-performing teams and coordinate solutions for customer-facing issues. Requirements include a college diploma and 5-6 years in a customer service role, along with advanced knowledge of MS Excel and ERP systems. A proactive mindset and strong relationship-building skills...

International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...

Owns customer journeys for a specific business unit i.e. S&D, CBU, EBU, Network & Coverage, Digital & Fintech etc.Responsible for ensuring that customer experience principles are followed by the business units within MTN, as well as ensuring that the different channel’s processes are streamlined for customers.Defines the Customer experience vision and strategic priorities required to deliver...

Job Specification: Customer Success & Business Growth Manager -Retail Marketing Job Title: Customer Success & Business Growth Manager Department: Client Services Reports To: Business Unit Manager Location: Johannesburg, South Africa Work Environment: Onsite Employment Type: Full-Time Purpose of the Role The Customer Success & Business Growth Manager is responsible for managing and growing...

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary The Fraud Solutions team is seeking an...

A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...

If you thrive on building long-term client partnerships and driving sales through meaningful engagement, this role offers the perfect blend of relationship management and commercial impact. Join a fast-paced, customer-centric environment where trust, collaboration, and proactive engagement are at the heart of success. As a Customer Manager, you will own a defined customer base and be responsible...

A leading global logistics firm is seeking a Customs Affairs Operations Manager for their Johannesburg location. This senior role requires a strong leader to manage customs compliance, operational risk, and stakeholder relationships within a high-volume express environment. The ideal candidate will have extensive experience in customs affairs and a degree in logistics or related fields. This...

A logistics solutions company in Johannesburg is seeking a Customs Affairs Manager to ensure compliance with legal regulations and manage productivity through various tools. The ideal candidate will have a degree in a relevant field, customs experience on tariffs, and at least 5 years in a senior management role in a leading organization. This position emphasizes the importance of maintaining...

International Operations Specialist Location: Johannesburg Employment Type: Full-Time | Shift-Based | 24/7 Operations Be the Calm in the Crisis. Deliver Global Assistance That Matters. Looking for a dynamic International Operations Specialist to join the Johannesburg Assistance Centre. If you thrive in high-pressure environments, have a passion for helping others, and want to be part of a...