Service Desk Coordinator jobs in Parow

Job Purpose The purpose of the job is to provide a focal point for customers to contact Service Desk Department for assistance. The System Technician receives and responds to any inquiries or requests for technical assistance from customers. He/she provides possible solutions, assigning support actions to other departments where needed. Key Responsibilities- Professionally respond to and assist...

Purpose of the Job The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group. Job Objectives - Providing excellent customer service experience to all Shoprite...

Do you enjoy being the first point of contact for clients and keeping things running smoothly behind the scenes? We’re looking for a Front Desk Coordinator to join our car rental team in Cape Town. What you’ll do: - Welcome clients and provide excellent service - Answer calls and emails quickly and professionally - Keep records up to date with data entry and filing - Help with scheduling and...

The purpose of the People Support Desk Coordinator role is to attend to and resolve basic employee queries (submitted via telephonic or email) relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning for the Shoprite Group.

Our client is seeking an experienced and driven 24/7 Service Desk Manager to provide strategic leadership and operational oversight of our always-on Service Desk function. This role is accountable for service excellence, team performance, and continuous improvement across a multi-tier, 24x7 support environment. You will lead, mentor, and develop a high-performing Service Desk team while ensuring...

Service Delivery Coordinator Industry: Internet Service Provider (ISP) Location: Sable Square, Cape Town Type: Full-time About the Role We're looking for a Service Delivery Coordinator to coordinate the end-to-end delivery of our internet services, from order acceptance to activation. This role sits at the heart of operations, working closely with clients, internal teams, and third-party...

Company Description Bidvest Steiner is a leading provider of integrated hygiene solutions, serving businesses across diverse industries. As part of the respected Bidvest Group, a multinational company with a strong global presence, we leverage decades of industry expertise to deliver clean, safe, and compliant environments. Our services include washroom hygiene, waste management, pest control,...

The University of the Western Cape (UWC) is a vibrant, diverse and dynamic university, rooted in the African continent with an increasing global reach. UWC actively responds in critical and creative ways to the development needs of the country, within an ever-changing and challenging global context. Campus Protection Services (CPS) seeks a suitably qualified and experienced energetic individual...

Faculty- Department- Cape Peninsula University of Technology -> Facility Management -> Protection Services- Campus/ Location- Bellville Campus - Bellville, Cape Town, WC ZA (Primary)- Job Type- Permanent- Occupational Function- Support / Admin- Number of Positions- 1- Annual Salary Package (incl. Medical Aid rate based on principal member only)- To be confirmed- Advert Closing Date- 2/3/2025- Job...

The Sales and Leads Desk Coordinator is a vital frontline support functionresponsible for managing inbound sales enquiries and coordinating lead handlingactivities for the leasing team. This role ensures leads from various sources(calls, web, listings) are responded to timeously, qualified and allocated to theappropriate leasing executive. The coordinator facilitates appointmentscheduling,...

1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...

What youll do: - Welcome clients and provide excellent service - Answer calls and emails quickly and professionally - Keep records up to date with data entry and filing - Help with scheduling and general office admin - Support management with day-to-day tasks What were looking for: - Matric / Grade 12 minimum - 24 years of admin or office experience, ideally with customer service exposure -...

Front Desk Manager - Sorbet Glengarry Key Responsibilities: - Coordinate and manage front desk operations and staff. - Strong focus on driving monthly sales targets - services and retail. - Manage appointment bookings and client inquiries. - Handle administrative duties and ensure accurate cash ups. - Manage guest complaints and resolve issues effectively. - Motivate and drive staff performance...

The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...

Our client is a large international law firm with offices in Sandton, Cape Town and Durban, providing premium legal services to clients globally. The Cape Town office is seeking a Junior Service Desk Analyst to join its Business Services IT team. Role Summary Reporting to the IT Customer Service Manager, this is a highly visible, customer-facing role requiring excellent communication,...

Job Title: Service Desk Engineer (Hybrid – Cape Town) We’re looking for a skilled Service Desk Engineer to join our dynamic IT team based in Cape Town. This hybrid role requires working in-office three times a week, with the flexibility to work remotely on the remaining days. Key Responsibilities: - Provide first- and second-line technical support to end users. - Troubleshoot hardware,...

A leading cloud solutions provider in Cape Town is seeking a 24/7 Manager for their Service Desk. This role requires strategic leadership in managing service delivery and operational performance. The ideal candidate will have over 5 years of experience with Microsoft technologies and strong management skills. Responsibilities include overseeing a diverse team and ensuring high levels of customer...

About our client: Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance. What you will be doing: - Provide essential 1st, 2nd and 3rd level support for end users, applications,...

Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...

We are searching for a Jnr Service Desk Engineer to join our team in Cape Town. Bring your IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment. Requirements: - Higher professional education - Ability to building strong relationships with others and desire to work in a team environment - Knowledge of databases and IT systems - 2-4 years of work...