Support Manager jobs in Parow

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

Key Outputs Grow market share and recognize new sales and aftersales opportunities Manager and lead the team of PSSR's to achieve set target and objectives. Build, establish and maintain strong, long-term customer relationships and ensure customer solutions. Own the customer experience and drive net loyalty score. Leads solution development and innovative efforts and ideas as identified and...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...

JOB PURPOSE:The Systems Administrator/ support manager will support and maintain the Microsoft Windows domain, Linux servers and provide desktop support for local users. Log all issues and actions taken on company help desk ticket system. The position will report directly to the general IT Manager. Duties included but not limited to:Provide 3rd line assistance to help desk technicians. Provide...

Support Desk Manager Location: Century City, Cape Town (In-office)Salary: R600,000 - R840,000 CTC per annum Benefits: Medical aid contribution We’re looking for an experienced Support Desk Manager to take ownership of a busy 24/7 support operation. This role suits someone who thrives in a technical environment, can lead from the front, and knows how to keep both customers and teams running...

PEOPLE SUPPORT GENERALIST: Order Fulfilment Departments ABOUT THE JOB Were looking for a detail-driven, service-minded People Support Generalist to join our dynamic People Support team. Youll be the heartbeat of our employee experience ensuring every HR process, from onboarding to exit, runs smoothly and with care. In this role, youll maintain accurate employee data, coordinate lifecycle...

Purpose: Respond to both internal and external customer requests for product information and pricing. Objectives/ Principle accountabilities: - Support the local Product Specialist with the help needed to meet the monthly sales target. - Preparation and submission of commercial VSD quotations. - Pro-actively follow up on quotations and open opportunities. - Provide basic telephonic support,...

The Educators prime responsibility is for delivering high-impact, practical live and online education and training on the company's brands to therapists, beauty consultants, distributors, salon teams and consumers. The role focuses on improving product knowledge, treatment execution, and retail sell-through, while supporting sales initiatives and maintaining consistent brand standards across...

PEOPLE SUPPORT GENERALIST: Order Fulfilment Departments About The Job We're looking for a detail-driven, service-minded People Support Generalist to join our dynamic People Support team. You'll be the heartbeat of our employee experience - ensuring every HR process, from onboarding to exit, runs smoothly and with care. In this role, you'll maintain accurate employee data, coordinate lifecycle...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide configuration, workflow design, and technical support for the Chorus platform. This role ensures optimal system functionality, manages requests, and drives process improvements through innovative design, coding, and configuration...

Funnelr is hiring The company is growing quickly, and we need more support agents (Must be 18-26 years and speak fluent English) Funnelr is looking to hire entry-level technical support agents in Century City to assist our team. We sell a niche online marketing app for small and medium businesses, We have customers worldwide - primarily in English-speaking first-world countries - who often...

Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...

The IT System Administrator is responsible for maintaining, advising, integration, procurement and developing of Stowe Holdings ICT Infrastructure as well as our suppliers/clients across all regions. He/She will be able to assist colleges and help the ICT Manager where applicable. SUPPORT SERVICES (30%) · The administration of client/server application, supporting tools and SQL databases, which...

Role Purpose The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the Contact Centre leadership team. The role provides efficient, proactive, comprehensive administrative support...

Purpose of the Job The role of a Support Specialist II is to support the effective and efficient functioning of a Business Unit through the delivery of varied and complex administrative services. A resourceful and flexible approach is required. The position requires a strong degree of responsibility, discretion, and confidentiality. The role also coordinates projects, conducts research and...

Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...

PEOPLE SUPPORT GENERALIST: Manufacturing Department ABOUT THE JOB Were looking for a detail-driven, service-minded People Support Generalist to join our dynamic People Support team. Youll be the heartbeat of our employee experience ensuring every HR process, from onboarding to exit, runs smoothly and with care. In this role, youll maintain accurate employee data, coordinate lifecycle processes,...

Key Outputs •Build productive, professional relationships and strategic partnerships with key personnel in assigned key account customer accounts. •Proactively assess, clarify, and validate customer needs on an ongoing basis •Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs...

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer...