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Support Team Manager jobs in Plattekloof
Our client has an opportunity available for a Sales Support Team Manager based in Cape Town. Requirements: - Fluent in English. - Matric - 4+ years administration in a call centre environment and call centre experience- essential. - Knowledge of sales back-end processes- essential. - Knowledge of the ISP industry and products would be advantageous. - Customer service...
Main Purpose of the Job:The primary objective of the role is to take responsibility for managing a team of sales specialists in order to assist in the achievement of sales targets through the allocation of targets resulting in outstanding sales performance. The role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet...
Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management qualification/degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight...
Key Outputs Grow market share and recognize new sales and aftersales opportunities Manager and lead the team of PSSR's to achieve set target and objectives. Build, establish and maintain strong, long-term customer relationships and ensure customer solutions. Own the customer experience and drive net loyalty score. Leads solution development and innovative efforts and ideas as identified and...
Support Desk Manager Location: Century City, Cape Town (In-office)Salary: R600,000 - R840,000 CTC per annum Benefits: Medical aid contribution We’re looking for an experienced Support Desk Manager to take ownership of a busy 24/7 support operation. This role suits someone who thrives in a technical environment, can lead from the front, and knows how to keep both customers and teams running...
Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life...
JOB PURPOSE:The Systems Administrator/ support manager will support and maintain the Microsoft Windows domain, Linux servers and provide desktop support for local users. Log all issues and actions taken on company help desk ticket system. The position will report directly to the general IT Manager. Duties included but not limited to:Provide 3rd line assistance to help desk technicians. Provide...
We're looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD. The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets. We are aiming for speed, efficiency, increase in quality service delivery that makes a positive impact on our...
Tech Support Team Leader Location: Cape Town, South Africa Job Type: Full-Time | On-site About the Role: Our client is seeking a highly skilled and motivated Tech Support Team Leader to oversee and manage a team of technical support specialists. The successful candidate will ensure the delivery of exceptional technical assistance to clients, maintain high service standards, and drive...
OUR HIRING PROCESS: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via...
Role Purpose: The Support Agent Team Leader oversees the day-to-day performance of the support team, ensuring exceptional customer service, efficient query resolution, and data-driven improvement of service delivery standards across operations. Key Responsibilities: - Team Leadership: Supervise, coach, and motivate support agents to achieve individual and team performance goals. - Customer...
Team Leader Supported Hosted Employment Support people with disability in a medical packaging/quality control environment Permanent part-time (36 hrs/fortnight) role in Eight Mile Plains with independent leadership Use clean room, PPE, and quality control skills daily About the Role: Are you ready for a truly unique leadership opportunity? As a Supported Hosted Team Leader with Endeavour...
Qualifications: - Matric - Electrical / Technical qualification beneficial Requirements: - Must have experience leading a Technical Team - Electrical knowledge - Instrumentation knowledge beneficial - Must be able to speak English and Afrikaans fluently Duties- Lead the technical support team- Must be highly motivated, energetic as you will be going from stores to head office- Electrical field
Responsibilities : Lead the Solutions Teams in their day-to-day prioritizationManage Demand Planning with Project teamsLead the Design and Configuration of Business Application and Report Designs.Manage the end-to-end Implementation process for specific Applications.Conduct Pre and Post Go-live Planning, taking charge of Go/No-Go decisions on Deployments.Perform Due Diligence as required.Oversee...
Apply By We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: - To see what life at Capitec is all about and complete a short assessment, please click here - Once you have completed the above finalize your application by clicking apply below *Purpose Statement * To lead a...
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
Company Description Vision Elevators is a local elevator company with offices based in Durban, Cape Town and Johannesburg. Job Description About the Role We are seeking a detail-oriented and highly organised Service Administrator to join our Cape Town branch. The successful candidate will be responsible for coordinating service activities, managing client communication, and providing essential...
COLLECTIONS TEAM LEADER JOB OVERVIEW JOB TITLE Collections Team Leader DEPARTMENT Collections department LOCATION 2 Eagle Business Park, Milnerton REPORTS TO Collections Manager GENERAL JOB DESCRIPTION · Managing collections and ensuring that collections targets are met. Ensure all team members follow accounting principles. Ensure high quality invoicing and collection procedures are...
Apply By We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: - To see what life at Capitec is all about and complete a short assessment, please click here - Once you have completed the above finalize your application by clicking apply below *Purpose Statement * To lead a team...
Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management qualification/degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight...