An impartial role focused on monitoring, scoring, and analyzing agent performance to ensure consistency, accuracy, and adherence to company policies and legal compliance standards. Tasks * Conduct objective evaluations of recorded and live calls, emails, and chat interactions using a standardized scoring rubric. * Identify and report on critical non-compliance issues and significant knowledge...
Functieomschrijving If you are looking for a career in Software Testing and Quality Assurance, please apply now! The QA Test Analyst will be responsible for testing and quality assurance of a variety of applications in the Product Development team. You'll test all aspects of software development, from high-level business logic to performance tests. You should have an understanding of software...
As a QA Test Analyst youll ensure software quality before production by designing and executing advanced manual and automated tests across products and programmes. Working closely with developers, product owners, and stakeholders, youll take a focused, methodical approach, guided by technical specs, user stories, and a broad range of testing tools and strategies. Requirements: - 3+ years...
Our client is searching for a Business Analyst to join their team in Pretoria - Hybrid (2-3 days a week at the office) Job Purpose: To analyse business needs, define system requirements, and translate them into effective solutions that improve business processes and support system redevelopment initiatives. The role involves working on system enhancements, legacy system rewrites, and...
Role: Senior Business Analyst (12 Month Contract) Location: Centurion Are you a highly experienced Senior Business Analyst ready to lead complex initiatives that redefine efficiency through process automation in the investment sector? A leading Financial Services Group's Investment Cluster is seeking a top-tier professional to drive its Business Process Automation (BPA) capability. This...
Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 15, 2026 - Our client was built from the ground up to deliver a complete solution for the complex needs of companies requiring world-class customer service without building their own solution. We are seeking a highly skilled and motivated Business Analyst to join our team at the Pretoria office. The successful...
Our client in the Fintech industry is searching for QA Test Analyst to ensure software quality before production by designing and executing manual and automated tests across products and programs. The role, involves close collaboration with developers, product owners, and stakeholders to deliver reliable solutions. Key Responsibilities: - Develop and run manual and automated test cases. - ...
Work location: 180 Garsfontein Road, Ashlea Gardens, Pretoria Working hours: - Monday to Friday, 6:00am - 15:00 EST (12:00 - 21:00 SAST) depending on daylight savings in the USA or Monday to Friday 8:00am - 17:00 (15:00 - 00:00) depending on daylight saving in the USA. - Availability after hours on occasion. Job purpose:Minimum education (essential):Matric Minimum education (desirable):Call...
Duties & Responsibilities - Ensure that all response times and dates are captured accordingly and are available on the drive - Identify and escalate priority issues and table business risks trend analysis to line managers - Provide accurate feedback on progress, productivity and problems to front line teams and line managers - Make recommendations to the knowledge management team of all training...
Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 22, 2026 Software Development - The Senior Software Developer confers with their stakeholders to analyze user requirements and convert requirements to design documents. They design architectures, including the software, hardware, and communications, to support the total requirements, as well as to provide for present...
Job Reference Number: Recruit128Department: QA & Data ServicesBusiness Unit:Industry: Information Technology Job Type: ContractPositions Available: 3Salary: Market RelatedResponsible for developing automated test scripts and manage the activities surrounding automated testing. Job Description:Responsibilities/Tasks: - Test planning and test case automation. - Plan and create all master data...
Indsafri is a technology services and consulting company focused on helping businesses succeed through digital transformation. We deliver innovative solutions across application development, cloud, automation, and AI, working with forward-thinking organizations to build modern, scalable systems. Role Purpose The Intermediate Automation Tester supports the delivery of high-quality business and...
Overall Responsibility: The Packaging Analyst is responsible for optimisation of the packaging process to improve efficiency and quality of packed product. The Analyst will also be responsible for effective data assimilation, analysing and presenting data to the leadership team with improvement suggestions. Focus Area 1 Health & Safety - Support the safety observation process - Lead by example...
S&P Global Corporate The Role: HRIS Configuration Analyst (US shift) The Team:The People Technology team works to enable and shape S&P Global’s people experience, business processes and service model. Building off the People Team’s movement to working in an agile mindset, behavior and approach, this team will be responsible for key, prioritized projects to drive value to the business and...
About the Role We are seeking a highly skilled Senior Automation Engineer to join our dynamic Operations Systems Department. In this role, you will lead the design, development, and execution of automated testing frameworks to ensure the reliability and performance of our web and mobile applications. You will collaborate closely with developers, product managers, and other stakeholders to...
Recruiter: Open Source (Pty) Ltd Job Ref: CPT /CM Date posted: Wednesday, December 24, 2025 Location: Centurion, South Africa Salary: Hourly SUMMARY: On-site ICT Contract Opportunities – Pretoria We're supporting a client on a large-scale ICT Digital Transformation programme. POSITION INFO: We're looking for experienced ICT professionals with a minimum of 5 years' experience, a National...
Overview GIC is seeking to hire a Senior Automation Engineer to lead design and execution of scalable automated testing, collaborate with teams to embed automation seamlessly into delivery workflows, perform targeted manual testing, and champion quality best practices. In this role, you'll own test strategy, mentor juniors, refine processes, and help evolve our testing approach with modern...
Job Advert Summary:A challenging opportunity exists for a strategic and experienced tech leader who will be responsible for leading the strategy, design, and implementation of automation across software development, testing, and deployment processes. This role combines hands-on technical expertise with leadership to build robust automation frameworks, optimize CI/CD pipelines, and embed DevSecOps...
Head of Quality Assurance (Financial Software) Permanent : Menlyn Maine Pretoria Reporting To : Chief Operations Officer BaaS (Banking as a Service) About Our Client We're on a mission to improve the global financial ecosystem by enabling banks and corporates to offer innovative financial solutions that benefit society. Integrity, tenacity, learning, enabling and agility are our core values...
Head of Quality Assurance (Financial Software) Menlyn Maine, Pretoria. Reporting To: Chief Operations Officer BaaS (Banking as a Service) About Our Client We're on a mission to improve the global financial ecosystem by enabling banks and corporates to offer innovative financial solutions that benefit society. Integrity, tenacity, learning, enabling and agility are our core values, and we've...