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service centre manager jobs in Queensburgh
About the job National Customer Services Centre Manager National CSC Manager MinimumRequirements: - Matric (Grade 12) - A degree in management, business administration and/or marketingdiploma in Contact Centre Management is advantageous but not mandatory - Valid Code EB driver's license - A minimum of 7 years of call center experience, with at least 3 years at thesupervisor/management level -...
PURPOSE:To ensure that quality products are received, and prepared for customers according to SOP. DUTIES AND RESPONSIBILITIES:Maintain cleanliness and hygiene standards according to SOP.Maintain food safety standards according to SOP.Prepare menu items according to SOP whilst maintaining speed of service.Provide great customer service. REQUIREMENTS:Restaurant and Fast-Food Service experience,...
THE ROLE - DRIVE IT X PEOPLE| SQM (200 plus only) | OTHER STORE SPECIFIC FACTORS i.e. beach side location/shopping strip/high profile centreYour store is yours to drive; obsess about delivering on what our customer wants, drive your team to execute and achieve goals, make impactful decisions that deliver outcomes, be resourceful and have a curious mindset.- Enable your team to create amazing...
A leading customer service firm in Durban is seeking a National Customer Service Center Manager to oversee call center operations. The successful candidate will be responsible for managing performance, budgeting, and staff development. Required qualifications include at least 7 years of call centre experience and a degree in management or business. Strong leadership skills and a commitment to...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...
1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...
At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...
As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...
Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...
Job Location: Pinetown, KwaZulu-Natal, South Africa Application Deadline: January 31, 2026 Job Description - The Recruitment Officer is responsible for delivering high-quality, accurate, and timely recruitment for senior, technical, and specialist roles across Distribution Centre's in South Africa and Botswana. - The role supports critical operational functions including Logistics, Supply...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 Qualifications: - Grade 12 Matric qualification - Minimum of 1-2 years of proven experience in the retail environment What will you be doing? - Provide customer service - Achieve sales targets - Ensure up to date product knowledge. - Merchandising and store presentation - Contribute to safety &...
Primary Purpose To accurately and efficiently process and record routine branch banking transactions. Promote and advise clients on banks products and services. Minimum Requirements Qualifications: - Grade 12 - Certificate in Banking (ideal) - FAIS RE5 (ideal) Experience- 1 year experience as a teller- 2 years' experience in a Financial Institution- Foreign Exchange experience...
About the job Services and Property Manager KEY PERFORMANCE AREAS - Accountable and responsible for managing the utilities (compressed air HP & LP, refrigeration, , raw material handling, electrical infrastructure, and plant air conditioning. - Accountable and responsible for managing property maintenance. - Accountable and responsible for fire protection and security. - Preparing and managing...
Minimum Requirements - Must have a minimum of 5 years experience as a Service | Workshop Manager within the Automotive Industry - Must have a valid Drivers Licence - Must have relevant Trade Test qualifications (merSETA | Olifantsfontein | QCTO) - Strong Technical and Communication skills - Must be able to lead a team and work under pressure - Contactable references Salary Structure - Basic...
A leading recruitment firm seeks a National Customer Services Centre Manager in Durban. This role involves overseeing client relationship management, driving business development, and ensuring efficient operations within the call center. Candidates should have over 7 years of call center experience, with at least 3 years in a supervisory role, and a degree in management or business administration...
Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...
PURPOSE:***Ensure that food is prepared and plated according the Pedros Standard Operation Procedure. DUTIES AND RESPONSIBILITIES: - Able to read the orders correctly. - Maintain speed of service. - Maintain food safety standards according to SOP. - Maintain BOH Hygiene and Cleanliness standards according to SOP - Accuracy of orders they prepare. - Maintain BOH stock according to...
PURPOSE:To deliver exceptional customer service DUTIES AND RESPONSIBILITIES:1. Able to stand for long periods of time2. Able to lift, carry and move stock items and equipment3. Great Customer Service4. Able to work in a fast-paced environment5. Good eyesight REQUIREMENTS:1. Grade 10 required2. National Senior Certificate (preferred)3. Well-developed Literacy skills4. Well-developed Numeracy...
PURPOSE:To provide great Customer service by actively, timeously and accurately processing transactions on POS. DUTIES AND RESPONSIBILITIES:1. Provide Great Customer Service by processing Customer orders according to SOP2. Maintain speed of service3. Process payment types accurately according to SOP4. Educate Customers about current promotions and drive sales5. Increase ticket averages by...
Job Description The Recruitment Officer is responsible for delivering high-quality, accurate, and timely recruitment for senior, technical, and specialist roles across Distribution Centre's in South Africa and Botswana. The role supports critical operational functions including Logistics, Supply Chain, Warehousing, Transport, Production, and Quality Control, and partners closely with operational...