One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit...
A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...
BMW : Customer Services Call Centre Consultant - Midrand Job Summary You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for...
Job Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the...
A leading bank in Randburg is seeking a Call Centre Agent to provide exceptional customer service through telephone and digital channels. The role involves resolving customer queries, maintaining product knowledge, and ensuring compliance with governance. Ideal candidates will have NQF level 5 qualifications and 1-2 years of relevant experience. Join a dynamic team that thrives in a collaborative...
Call Centre Agent page is loaded## Call Centre Agentlocations: Randburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 30, 2026 (8 days left to apply)job requisition id: R45086# Job DescriptionHello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud...
Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Get AI-powered advice on this job and more exclusive features. Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global...
Minimum requirements: - Matric is a minimum requirement - Previous experience dealing with debt collection or a legal call centre, working for a bank or Law firm - 1+ years experience in a similar role Consultant: Nadine van Zyl - Dante Personnel Centurion
A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR. Job Summary - Answering or making calls related to vehicle on road breakdowns. - Responding efficiently and accurately to calls received. - Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff. -...
ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...
A leading advisory firm in Johannesburg is seeking a motivated Call Centre Sales Agent. The role involves making outbound calls, handling customer inquiries, and promoting products/services to achieve sales targets while providing excellent customer service. Candidates should have a Matric qualification and 6–12 months of call centre sales experience. Strong communication skills and a...
Overview Ampath Laboratories 2026/01/26 Centurion Job Reference Number: A240146 Department: Call Centre Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Positions Available: 1 Salary: Market Related Job Summary As an Accounts Receivable Officer II in our dynamic Call Centre environment, you are the first point of contact for customers navigating their billing and...
A staffing agency in Cape Town is seeking a Customer Service Call Centre Agent on a short-term contract. The role involves providing exceptional service to clients, taking orders, and upselling products. Candidates must have at least 2 years of call centre experience, a completed Grade 12 certificate, and a clear criminal record. The working hours are Monday to Friday, from 7:30 AM to 5:00 PM, in...
A dynamic services company in Umhlanga is looking for enthusiastic Call Centre agents. The role offers a starting salary of R6000 with uncapped commission based on performance. Candidates must have at least 2 years of call centre experience and strong communication skills. This is an excellent opportunity for motivated individuals looking to advance their careers in a supportive environment....
A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...
A leading recruitment agency in Johannesburg is seeking a Data Analyst to enhance its collections team's performance through data-driven insights. The ideal candidate will have a Diploma or Degree in Data Analytics and 2–3 years of relevant experience. Responsibilities include analyzing debtor behavior, monitoring agent performance, and providing actionable insights to improve recovery rates....
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...
Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit record -...
A leading retailer is seeking a Call Centre Supervisor to organize day-to-day activities at the Contact Centre, manage and train agents, and enhance customer service quality. Responsibilities include overseeing agent productivity, resolving customer issues, and performance reporting. Candidates should have a strong background in customer service, leadership experience, and knowledge of call...
A recruitment platform is seeking a Customer Services Call Centre Consultant in Midrand. The role involves responding to customer queries via voice and email, providing resolutions, and handling various financial adjustments. Candidates should demonstrate strong communication skills, problem-solving abilities, and a commitment to excellent customer service. This position offers a chance to work...