Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...
Banking Customer Care for Voice Processes, Voice Agent–Process Associate- English, OnSite, Johannesburg SA (BFS047582) With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters. At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our...
We are Hiring Customer Care Agent (Gauteng) Closing: Instacom reserve the right not to make an appointment to any advertised position. Preference is always given to existing Instacom employees, and the choice made is purely on merit and qualifications. Instacom – Instant Communications Solutions(Pty) Ltd supports global fair practice and business ethics on continuous development of our human...
A leading financial institution is seeking a Call Centre Agent in Randburg to deliver exceptional customer service through various communication channels. Responsibilities include resolving customer queries efficiently, maintaining product knowledge, and ensuring client satisfaction. The ideal candidate will have an NQF level 5 qualification and 1-2 years of relevant experience, with exposure to...
To record, investigate and resolve Customer issues with the view to improve organizational performance and systems. DUTIES / KEY RESPONSIBILITIES: - To be accountable and take ownership of Customer concerns, showing empathy, credibility, and confidence - Determines eligibility by comparing client information to requirements - Handle sensitive situations in a calm constructive manner whilst...
A leading financial institution is seeking a Call Centre Agent located in Randburg. This role involves delivering high-quality customer service both over the phone and through digital channels. The ideal candidate must possess an NQF level 5 qualification and have 1-2 years of related experience. Responsibilities include addressing customer queries, managing service productivity, and using CRM...
A leading financial institution is seeking a Call Centre Agent in Randburg to deliver high-quality customer service through various channels. The ideal candidate will have an NQF level 5 qualification and 1 to 2 years of related experience. Responsibilities include managing customer inquiries, maintaining product knowledge, and ensuring professional communication. Candidates should be adaptable,...
A financial services provider in Randburg is seeking a Call Centre Agent to deliver high-quality customer service via telephone and digital channels. The ideal candidate will have an NQF level 5 qualification and 1 to 2 years of relevant experience, with strong telephonic communication skills. Responsibilities include resolving customer queries efficiently and ensuring compliance with governance...
A leading bank in Randburg is seeking a Call Centre Agent to provide exceptional customer service through telephone and digital channels. The role involves resolving customer queries, maintaining product knowledge, and ensuring compliance with governance. Ideal candidates will have NQF level 5 qualifications and 1-2 years of relevant experience. Join a dynamic team that thrives in a collaborative...
A leading company in customer service based in Pretoria is looking for a Call Centre Agent. The role involves responding to customer inquiries and maintaining strong customer relationships. Candidates should have a Matric Certificate, strong communication skills, and 1-2 years of relevant work experience, preferably in the FMCG sector. The position requires working on weekends and public holidays...
A leading customer service solutions provider is seeking a Call Centre Agent in Cape Town, South Africa. You will handle inbound and outbound calls, respond to inquiries, and resolve issues to maintain high customer satisfaction. Ideal candidates will have a high school diploma, excellent communication skills, and the ability to work in a fast-paced environment. Join our supportive team and enjoy...
A leading financial services provider in Randburg is seeking a dedicated Call Centre Agent to deliver exceptional customer service across telephone and digital channels. The ideal candidate should have NQF level 5 qualifications and 1-2 years of experience in a call center environment. Key responsibilities include managing customer queries, providing product information, and ensuring customer...
A higher education institution is seeking a Rental Agent for a permanent role based in East London, Eastern Cape. The successful applicant will be responsible for canvassing, listing, and managing rental properties, conducting viewings, and handling tenant documentation. Candidates must possess strong numerical skills and ideally have previous rental experience. This position offers a...
Customer Care Agent – UK B2B Location: Umhlanga, Durban | Full-Time We are looking for experienced Customer Care Agents to join our growing international team, supporting UK B2B clients. In this role, you will: • Be the first point of contact for business customers via inbound and outbound calls, email, and online chat. • Handle a wide range of enquiries including product questions, billing...
We're looking for talented customer service agents to join the CSR Holdings team. This position is for an international telecommunications client. Ideally, we're looking for candidates with call centre experience in an industry with a recurring customer base (telecommunications, media, insurance, energy etc.) Please note, you'll be working night shifts in this position. We do, however, arrange...
NB: This position is based in Umhlanga Rocks We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls...
A global services company in Johannesburg is seeking a Banking Customer Care Agent. This role involves managing calls related to fraud, assisting clients by resolving inquiries, and providing information on services. Candidates must have at least a high school diploma and 85% English proficiency. Basic knowledge of Word and Excel is expected. Join a dynamic team focused on innovation and customer...
NB: This position is based in Johannesburg (partly Hybrid) We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure...
Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...
We are looking for someone who will be able to fulfil the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered timeously, handled efficiently,...