Productivity: - Lead, monitor and manage staff schedule adherence through variance HR processes and policies - Monitor hourly effort service levels and adjust schedule or allocation of duties when needed to maintain an inefficient and effective productive environment - Monitor lost hours due to internal and external influences Performance Management: - Communicate the vision, strategy and...
We are looking for someone to lead, guide, develop, support and manage a team of Collectors, while ensuring that key performance requirements are achieved and delivered in line with operational requirements, processes and systems.Key Responsibilities: - Staff scheduling - Staff training - Staff performance monitoring - Managing poor performance - Recruitment - Managing the daily work flow...
The Collection Clerk/Assistant plays a vital role in the daily operations of the Dispatch and Collection Department. This position is responsible for the accurate collection, handling, and dispatch of goods for customer deliveries and inter-branch transfers. Key responsibilities include operating a forklift, loading and offloading goods, verifying stock, and ensuring that all collections and...
Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Facilitate the retaining of policies through company approved retention strategies. Focus on maintaining customer relationships, meeting various KPIs and troubleshooting specific customer problems. Focus on customer premium collection...
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
LOCATION Cape Town, ZA JOB TYPE Full-Time PAY TYPES Salary SALARY Commensurate POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud...
JOB PURPOSE To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIRED- Minimum Matric qualification is mandatory.- Tertiary qualification or course in management is an advantage.- At least...
JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIREMENTS: - Minimum Matric qualification is mandatory. - Tertiary qualification or course in management is an advantage. -...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a motivated and customer-focused Collections Agent to support a leading global...
Job Purpose:Support the Operational function through continuous and disciplined execution of daily tactical deliverables in line withdefined processes & procedures, to achieve optimal service delivery.Job Function:1. KEY PERFORMANCE AREAS, KEY PERFORMANCE INDICATORS AND STANDARD OPERATING PROCEDURES.- Continuously drive Operational KPIs, metrics and targets to maintain and improve...
JOB SUMMARY Serve as the key link between management and on-site staff, translating strategic objectives into clear operational tasks. Take responsibility for developing structured work plans, allocating resources effectively, and monitoring staff performance to ensure productivity and compliance with safety and environmental standards. By fostering teamwork and accountability, you will drive...
Job Purpose: Seeking an Operations Supervisor at our Port Elizabeth Branch. The candidate should be a highly motivated, disciplined, self-starting individual. Willing to work long hours and weekends (available 24/7/365). The candidate must be presentable and well spoken. Able to converse with clients and resolve client complaints. Key Responsibilities: · Day-to-day planning of branch...
Distribution Supervisor At Compass Medical Waste, we are dedicated to providing an efficient and reliable distribution service. We're looking for a proactive and organized Distribution Supervisor to join our dynamic team. This is an exciting opportunity to play a key role in managing our transport fleet while ensuring compliance and operational excellence. Key Responsibilities Transport Fleet...
Farm Operation Supervisor Bethel Bison Ranch Location Fenelon Falls, ON Salary 30.00 hourly / 30 hours per week Full time Day, Evening, Weekend Starts as soon as possible Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years Work must be completed at the physical Location....
Tour Guide Supervisor Yellowknife Tours Ltd Location Yellowknife, NT Salary 21.00 to 24.00 hourly (To be negotiated) / 40 hours per week Full time To be determined Starts as soon as possible Benefits: Financial benefits, Other benefits Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years Work must be...
Employment Supervisor Placement Parfait Location Saint-Éphrem-de-Beauce, QC Salary 34.70 to 35.70 hourly (To be negotiated) / 32 to 40 hours per week Full time Day Starts as soon as possible In-house position at the agency Languages French Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years Work must be completed at the physical location....
Debtors Supervisor MID578 Location: City Deep, Johannesburg Responsibilities: Manage and Monitor all aspects of the Debtors Department Manage debtors book Capture EFT payments from the bank statements & close off related invoices on SAP Vet new account applications & apply for cover from CGIC Ensure effective credit control, timely debt collection and accurate debtors reporting Assist...
Managing Supervisor - Retail McLennan's Island Meat and seafood Location: Victoria, BC Salary: 25.00 to 30.00 hourly (To be negotiated) / 40 hours per week Full-time Morning, Day, Evening, Weekend, Shift, To be determined, Overtime available Starts as soon as possible Benefits: Health benefits, Financial benefits Languages: English Education: Bachelor's degree or equivalent...
Please note this position is based in the Middle East- Saudi Arabia. All Relocation Costs will be covered by the client. The Female Soft Services Supervisor will manage and oversee the delivery of soft services within Misk Schools, primarily focusing on female areas. This role ensures that facilities management (FM) service providers deliver high-quality services in line with contractual...
Overview Hire Resolve is seeking a skilled Administrative Supervisor for our client, a leading electronics pioneer in Southern Africa’s mining industry. The ideal candidate will have strong administrative skills, proficiency in Pastel and MS Excel, and the ability to supervise junior staff in a fast-paced environment. Experience with order processing in the mining sector and the ability to work...