Are you ready to lead a high-performing team and make an impact in a dynamic collection's environment? At Nimble Credit Solutions, we believe in empowering our leaders to drive performance, inspire teams, and create an environment where people thrive. Our values - Positive Impact, Get it Done, Find Better Ways, and Do the Right Thing - guide every decision we make. We're looking for a...
JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIREMENTS: - Minimum Matric qualification is mandatory. - Tertiary qualification or course in management is an advantage. -...
This role is about guiding people, keeping operations running smoothly, and helping the team achieve strong recovery results. You’ll focus on supporting your team, solving problems, and making sure our collections work is effective and fair, while contributing to the overall success of the business What You’ll Do: Lead the team: Oversee the daily operations of the collections call centre,...
Purpose of the Job - Good negotiation skills (for payment arrangements) - Excellent interpersonal & communication skills - Passionate Driven and compassionate - Hard Working, Enthusiastic, Self-Motivated, and Tenacious - Good listener - Empathetic with friendly & professional telephone etiquette - A positive, professional, and flexible attitude to work - Results and target driven with a desire...
Key deliverables: - Supervising collections activity to ensure compliance and quality standards - Supporting process optimisation and system usage - Acting as an escalation point for complex collections matters - Working closely with finance and operational teams - Maintaining confidentiality and professionalism at all times Minimum requirements: - Leadership experience in collections or...
TEAM LEADER X 2 (Municipalities/Government) Understanding Excalibur and strategy Skill set on predictive dialler, campaign building and managing big teams To analyse unsatisfactory items and implement action plans Ensure all deadlines are met Analyse and document for quality assurance To work closely with the team to ensure the team has sufficient phone coverage in relation To requests for leave...
COLLECTIONS TEAM LEADER JOB OVERVIEW JOB TITLE Collections Team Leader DEPARTMENT Collections department LOCATION 2 Eagle Business Park, Milnerton REPORTS TO Collections Manager GENERAL JOB DESCRIPTION · Managing collections and ensuring that collections targets are met. Ensure all team members follow accounting principles. Ensure high quality invoicing and collection procedures are...
Now Hiring: Collections Team Leader — Lead, Motivate & Maximize Recovery Are you the kind of leader who thrives under pressure, inspires performance, and keeps operations razor-sharp? We're hiring a Collections Team Leader to drive a high-performing team in a fast-paced, well-funded startup — where your precision, leadership, and results-focused mindset directly fuel our success. This is your...
JOB PURPOSE To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIRED- Minimum Matric qualification is mandatory.- Tertiary qualification or course in management is an advantage.- At least...
Do you enjoy working in an environment that is driven by targets and has a strong focus on customer experience? Mrp money is looking for a self -motivated, passionate Collections Team Leader to join their fast-paced team. The Team Leader will be responsible for leading a team of associates to minimise bad debt write off. The key focus of this role will include motivating associates to achieve...
Team Leader, Collections This job is for you if you have the following;- Excellent communication skills.- Experience in managing a Credit Control team in multiple locations We offer hybrid work, a competitive salary, and a commission based on success. What you will do- Lead a team of 6 collections specialists that are actively collecting payments from customers by liaising closely with Debt...
Listing reference: cartr_000564Listing status: Online-Position summary Industry:Call Centre Industry Job category:Others: IT and Telecommunication Location:Rosebank Contract:Permanent EE position:No Introduction- A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial...
Main Purpose Team Leader – Inbound &Non-Voice Collections We are seekinga forward-thinking and digitally savvy Team Leader to guideour inbound and non-voice collections team, with a strong emphasison WhatsApp and digital engagement channels. This role is ideal forsomeone who is passionate about enhancing customer experience,driving early intervention strategies, and leveraging AI toimprove...
Key Responsibilities: - Manage and assist with collection projects - Implement appropriate collection strategies and campaigns - Load campaigns; send emails/sms’s, monitor productivity and provide daily stats - Conduct call audits and provide coaching - Conduct High Risk calls/queries and escalating to the relevant departments - Compile, analyze and submit reports to Management - Manage and...
»Date:18 Jun 2025Location: Johannesburg, GT, ZACompany:Capitec Bank LtdWe're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:1. To see what life at Capitec is all about and complete a short assessment, !Purpose Statement:To manage and lead a team to optimally deliver on set...
Office Manager / PA Luxury Boutique Property Collection – De Waterkant A luxury boutique property collection based in De Waterkant is seeking an organised, proactive, and highly presentable Office Manager / PA to support the executive team and Heads of Departments. This is a multi-functional role requiring a confident professional who can manage front-of-house administration, provide personal...
This is your chance to step into a high‑influence strategic role where your ideas dont sit in someones inbox they shape the future of how a major financial institution drives collections, optimizes risk, and leverages AI and machine learning across the full credit life cycle. Youll be the person who answers the question: "How do we collect smarter, faster, and more efficiently at scale?" What...
This is your chance to step into a high‑influence strategic role where your ideas dont sit in someones inbox they shape the future of how a major financial institution drives collections, optimizes risk, and leverages AI and machine learning across the full credit life cycle. Youll be the person who answers the question: "How do we collect smarter, faster, and more efficiently at scale?" What...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. - This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections...
1.2 Responsibilities: - Set and communicate the vision and strategy for Collections department. - Develop long-term plans to balance collections and academic support goals effectively. - Collaborate with finance, academics, and other departments to ensure smooth operations. - Streamline processes for both collections and academic support. - Introduce tools and systems to increase efficiency and...