Job Purpose Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location Location: Duration Permanent, Part Time Hours of work 13.30 - 17.00 Monday to Friday Roles that require PVG Membership Please note that with effect from 1 April 2023, where...
Customer Care Officer (Product Genius) Reference: CAW005405-LH-1 Location: Northcliff, Johannesburg Duties & Responsibilities Our client is looking for a highly skilled and stable Customer Care Officer (Product Genius) for a well-established dealership based in Northcliff, Johannesburg. Requirements - Automotive Industry experience - 3 years minimum experience in a Customer Service role -...
A leading customer service provider in Cape Town is seeking an individual to manage customer-related queries efficiently. The role involves responding to calls and emails and requires excellent communication and problem-solving skills. You will assist with inquiries and complaints while maintaining a high standard of customer satisfaction. This position offers comprehensive medical insurance and...
SECURITY/CUSTOMER CARE OFFICER We are currently seeking to employ a Security/Customer Care Officer for our Green Point branch.- Meeting customers at the door- Checking invoices and scanning out products before customer leaves the store- Directing customers to correct salesperson- Patrolling of grounds/shop floor- Conducting searches- Opening and locking of the store with manager.- Driving other...
A South African payments and financial services business is seeking a Customer Care Team Lead to ensure exceptional customer service and lead a dedicated team. The role involves providing coaching, monitoring performance metrics, and fostering a collaborative environment. The ideal candidate will have a background in business management and at least 3 years of experience in customer care...
A leading outsourcing company in South Africa seeks a Customer Care Specialist to deliver exceptional service. Candidates must be fluent in Italian and English, computer literate, and possess strong problem-solving skills. The company offers competitive salaries, benefits, and professional growth opportunities in an inclusive environment. Join our team to make a difference in customer...
A reputable financial services company in Johannesburg is seeking a part-time Customer Care Representative. This role involves assisting customers and agents with their inquiries and resolving complaints. Candidates should have strong customer orientation skills, excellent communication abilities, and at least one year of experience in customer service. The position offers a hybrid work schedule,...
A leading data analytics firm in South Africa is looking for a Customer Care Voice specialist. The role requires 3-6 years of relevant experience, focusing on delivering exceptional customer service through effective communication, managing high volumes of transactions, and adhering to company policies. Ideal candidates should have international voice experience and proficiency in MS Office. Join...
M-KOPA South Africa (Cape Town) Not Just Retail. Real Impact You're Good at What You Do. But Does Your Work Actually Change Lives? You've mastered the rhythm of retail operations. Stock comes in, stock goes out. Customers arrive with problems, you solve them. You're reliable, competent, and probably the person your team turns to when things get complicated. But here's a question worth sitting...
We are looking for a Warranty Technician – Customer Care based at our Head Office in Denver. Create the perfect pool experience. Fluidra aims to provide a fun and inclusive work environment where our values guide our behaviour. We strive to provide the perfect pool experience, responsibly. We have a strong geographical footprint with operations in over 45 countries. In South Africa, we have a...
Overview Join the dynamic team as a customer care associate. We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a customer care associate you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need. Responsibilities - Customer Service: Greet and assist...
To record, investigate and resolve Customer issues with the view to improve organizational performance and systems. DUTIES / KEY RESPONSIBILITIES: - To be accountable and take ownership of Customer concerns, showing empathy, credibility, and confidence - Determines eligibility by comparing client information to requirements - Handle sensitive situations in a calm constructive manner whilst...
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models...
Location: Cape Town Industry: Fintech / Payments Experience Level: 3+ years Company Overview A South African payments and financial services business enabling fast, affordable, and reliable transactions for merchants across the country. Payments are the financial lifeline of every business, and the organisation’s mission is to help entrepreneurs participate and prosper in the digital economy by...
A leading claims management company in South Africa is seeking a Claims Management professional to ensure targets are met in alignment with service level agreements. Responsibilities include maintaining transaction quality, managing claims lifecycle, and prioritizing customer satisfaction. The ideal candidate should have prior international voice experience, familiarity with MS Office, and a...
About TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech,...
M-KOPA South Africa ( Johannesburg & Pretoria) Not Just Retail. Real Impact You're Good at What You Do. But Does Your Work Actually Change Lives? You've mastered the rhythm of retail operations. Stock comes in, stock goes out. Customers arrive with problems, you solve them. You're reliable, competent, and probably the person your team turns to when things get complicated. But here's a...
An advanced technology services provider is seeking a Management Trainee for their Banking Customer Care for Voice Processes in Johannesburg, South Africa. The ideal candidate will manage day-to-day operations, ensuring excellent customer service, coaching team members, and analyzing performance metrics. A High School Diploma is required, along with strong communication, organizational, and...
A business consulting firm in Cape Town is seeking a Coordinator for Customer Care Voice-Inbound to support customers through phone interactions. The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an...
A leading financial inclusion company in South Africa is seeking a Stock Controller to enhance our retail operations across Gauteng. In this role, you will manage inventory and support customer care, ensuring that every interaction contributes to financial inclusion. Ideal candidates will have experience in retail operations, a comfort with technology, and strong organizational skills. We offer a...