Job Number 23194916 Job Category Rooms & Guest Services OperationsLocation Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front...
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes...
A 5 Star Boutique Hotel is looking for an experienced Front Office Manager to join the team. Previous experience as FOM is required, along with a Hospitality Diploma or similar. Excellent communication, training and leadership skills required. Management experience in a 5 Star Hotel is essential for this position.Please forward a full CV, written references and a recent photoSalary: R12,000.00 -...
Duties and Responsibilities The supervisor's overall role is to communicate organizational needs, oversee employees' performance, provide guidance, support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful. GENERAL All employees may be required to complete other reasonable tasks as part of the successful day-to-day...
HOTEL Front Office Lead, MUST have minimum of 2 years stable FOM Supervisory exp R22 244.00 CTCManage team of 6 Staff members South African BBBEE Position Must have OWN Transport 5-star boutique Country House, is seeking an experienced and dynamic Front Office Lead. This role requires an entrepreneurial spirit and exceptional leadership to oversee our front office operations and ensure...
The Front of House Manager will oversee all guest-facing operations, ensuring seamless service delivery from arrival to departure. You will manage the front office and guest services team, uphold service standards, and work closely with other departments to maintain the hotel's reputation for exceptional hospitality. Key Responsibilities Guest Experience & Service Excellence Deliver warm,...
Front Office Manager (Hotel Industry) Manage day to day activities within the Front Office department Connect with Guests upon Check In and Check Out Report directly to the Rooms Division Manager on Daily Operations and Guest Satisfaction Set up all operating systems for the Front Office Team Establish policies and procedures for the Front Office Department Drive Staff morale and...
Our successful Hotel Assistant Front Office Managers and Assistant Guest Services Managers ‡ ensure all front office administrative functions are fulfilled accurately and efficiently, with strict adherence to the hotels standards and procedures ‡ ensure excellent customer service levels are maintained when implementing the front office action plans, scheduling and systems ‡ conduct all guest...
Key Responsibilities: - Oversee daily front office operations to ensure a seamless guest experience - Lead, mentor, and motivate the front office team - Manage check-in, check-out, reservations, and guest relations efficiently - Maintain high service standards, ensuring consistency with brand expectations - Handle guest feedback, complaints, and VIP requirements with professionalism -...
Job Description Front Office Manager | Luxury Boutique Hotel Location: Ballito Salary: Negotiable DOE | Live-out Kendrick Recruitment is seeking an experienced Front Office Manager to join a luxury boutique hotel in Ballito. This role is ideal for a professional with strong leadership skills and a passion for delivering exceptional guest experiences. Key Responsibilities: - Oversee all...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 What will I be doing? As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact...
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact...
Permanent JHB Hospitality Gauteng, JHB - Central Market related salary We are inviting applications for a professional and service-driven Front Office Manager to lead a Front Office team at a high-performing corporate hotel. This role requires a polished individual with strong leadership ability, exceptional guest service standards, and a solid understanding of front office operations. Key...
Additional Information Job Number Job CategoryRooms & Guest Services Operations LocationJohannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa, 2076 ScheduleFull Time Located Remotely?N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis....
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...
The Rockefeller Hotel, Cape TownDUTIES & RESPONSIBILITES- Ensure that all company policies, procedures & SOPs are adhered to- Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied- Record, process & file all information relating to in-house guests- Maintains the appearance of the Front Office Department with regards tidiness...
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes...
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily...