Inbound Customer Service Representative jobs in South Africa

Healthcare Inbound Customer Service Agent - USA Hours (Remote) Healthcare Inbound Customer Service Agent - USA Hours (Remote) Get AI-powered advice on this job and more exclusive features. ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client in the Healthcare sector, who is urgently seeking a Inbound Customer Service Agent. We are seeking a...

A business consulting firm in Cape Town is seeking a Coordinator for Customer Care Voice-Inbound to support customers through phone interactions. The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an...

A customer service company in Cape Town is seeking a Sepedi Speaking Customer Service Advisor. The successful candidate will have a minimum of 12 months inbound call centre experience, ideally within the healthcare or financial sectors. Responsibilities include answering customer calls, providing information, and resolving issues. Salary offered is R9500 per month with Monday to Friday work...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Hospice Healthcare sector, who is seeking a Inbound Customer Service Representative to work weekends (PST hours (Pacific Time)). We are looking for empathetic individuals with excellent English communication skills, a warm and engaging phone presence, and the patience to provide...

Requirements - At least 1 year International Customer Service experience (UK or USA) - Contact Centre experience (voice) - Excellent written and verbal communication skills (English) - Problem solving skills - Ability to work in a fast paced high pressure environment - Must be willing to work shifts (4pm – 2am & 5pm – 3am) - Must come from or close to Mount Edgecombe – easy commute...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

UK Inbound Customer Services Consultants (STB or CPT based) Reports to:UK Customer Service Team Lead Working hours:UK Summer Period (alternating shifts during No-Daylight-Savings from April - September)- Shift 1 - 09h00 to 18h00- Shift 2 - 10h00 to 19h00- Monday to Friday UK Winter Period (alternating shifts during Daylight-Savings from October - March)- Shift 1 - 09h00 to 18h00- Shift 2 -...

Overview About the client: Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. What you’ll be doing - Answer inbound...

Customer Service Representative Fully Remote | South Africa-BasedMonday to Friday, 8 AM - 4 PM UK Time R25,000 per month Job Overview We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will provide high-quality support via phone, email, and chat, assisting customers with inquiries, troubleshooting basic issues, and ensuring...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a USA-based client in the Hospice Healthcare sector, who is seeking a Inbound Customer Service Representative to work weekends (PST hours (Pacific Time)). We are looking for empathetic individuals with excellent English communication skills, a warm and engaging phone presence, and the patience to provide...

About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...

Requirements - Client based in the North of Durban - At least 1 year International Customer Service experience (UK or USA) - Contact Centre experience (voice) - Excellent written and verbal communication skills (English) - Problem solving skills - Ability to work in a fast paced high pressure environment - Must be willing to work shifts ( 4pm – 2am & 5pm – 3 am) On Offer - R5500 Basic + R1000...

One of our wholesale - catering / hospitality clients are looking for Top performing Inbound / Outbound Agents / Customer Service to join their call centre in Brackenfell. This is a 3-month contract. Qualifications and experience: Matric Communicate in English and Afrikaans No less than 5 years' outbound call centre experience Great track record as reference checks will be conducted...

Overview Assistant Vice President-Customer Service - Inbound Voice-Account & Portfolio Management EXL, Cape Town, Western Cape, South Africa Requirements - Minimum 8 years’ work experience; preferably from BPO background - Should have managed a large BPO Operations Teams for at least 3 years as an HOD Seniority level - Executive Employment type - Full-time Job function - Business...

Overview STA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client in the Real Estate Management sector, who is urgently seeking an Inbound & Outbound Customer Service Agent. We are looking for an experienced Customer Service Agent to support our US client who is a real estate investment and development company. You will handle inbound and outbound...

A dynamic customer service company is seeking a Venda Speaking Customer Service Advisor in Century City. The role focuses on providing exceptional service, responding to customer inquiries, and resolving issues with efficiency. Candidates should have at least 12 months of inbound call center experience, a Grade 12 certificate, and be fluent in Venda. The position offers a salary of R9500 and...

Customer Service Representative EXL, Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client in the Healthcare sector, who is urgently seeking a Inbound Customer Service Agent. We are seeking a highly professional individual with exceptional English communication skills, who demonstrates dedication and a strong work ethic. The ideal candidate will be a fast learner with excellent...

In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client in the Healthcare sector, who is urgently seeking a Inbound Customer Service Agent. We are seeking a highly professional individual with exceptional English communication skills, who demonstrates dedication and a strong work ethic. The ideal candidate will be a fast learner with excellent...