Job Duties/Responsibilities will include:Ensure that all systems are within compliance of laid out StandardsEstablish communication lines accordingly with different support teamsTailor assigned activities to site’s needs and coordinate with other stakeholders to minimize disruptionMaintain necessary SLA & supply individuals with required equipment, configurations and trainingProvide support when...
The IT Support Technician is responsible for providing technical assistance and support to end users, ensuring the smooth operation of computer systems, networks, and software. The role involves diagnosing hardware and software issues, resolving technical problems, and maintaining IT infrastructure to support business operations.Key ResponsibilitiesProvide first- and second-line technical support...
Applicants must have the following requirements:Must have an equivalent tertiary IT qualification.Must have 2–4 years of experience in IT support with systems and network exposure.Must have experience in first- and second-line end-user support.Must have experience in desktop, endpoint, and user access administration (Active Directory exposure).Must have experience in network monitoring,...
Company Description An exciting career opportunity exists for a 2nd Line Support Consultant seeking growth and being part of the Infrastructure as a Service team within the Technology by Design Business (TBD) Unit of the business. Job Description A career opportunity exists for a 2nd Line Support Consultant seeking growth and being part of the Infrastructure as a Service team. The IT Support...
Senior IT Support Engineer (L3) - MSP Focused Location: Remote (Must be available during U.S. Eastern Standard Time working hours) Company: We are a fast-growing U.S.-based Managed Service Provider (MSP) that delivers innovative IT solutions to small and medium-sized businesses across various industries. We pride ourselves on our proactive service model, team collaboration, and a...
**Perm Position: Level 3 IT Support Engineer Location: on site in Johannesburg OR Cape Town - South Africa Start Date: ASAP Salary: Negotiable depending on experience** Reference: 20093 A great opportunity for an experienced L3 Support Engineer to join a forward-thinking Managed Service Provider. This role serves as the highest point of escalation within the support function, responsible for...
IT Support Technician CBD R15 000.00 CTC Business consulting Service is looking for a young technical person who will be responsible for ensuring both hardware and software is maintained and installed for clients within the buildings. The responsibilities of the IT Support Technician for ALL branches are listed below, however is not limited to: - Support Ticket System - Printers - Internet -...
IT Administrator & Support Minimum Requirements: - Proven experience as an IT Administrator or Technical Support role. - Familiarity with cybersecurity principles and best practices. - Excellent problem-solving, analytical, and troubleshooting skills. - Strong verbal and written communication skills. - Ability to work independently and manage multiple priorities. - Bachelor’s degree in...
We are looking for a motivated and ambitious Technical IT Sales Graduate to join our Johannesburg office. This role is the perfect opportunity tokick-start your career in IT, with hands-on experience, industrycertifications, and mentorship from senior professionals. As a TechnicalIT Sales Graduate, you will: - Implement Business Applications – Assist in deploying, configuring, and customizing...
We are seeking a highly skilled IT Support Technician to join our team. The ideal candidate will have 2 to 3 years of experience in IT Support , with expertise in Hardware, software and troubleshooting. This role is based in Kimberly. Responsibilities and Duties - Installation, maintenance and support of all hardware and software - Capture and maintain all IT assets in the ICT inventory...
Qualifications - Matric Requirements / Duties - Knowledge of UI/UX designs and website designs - IT knowledge
An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Please note the formal education and experience required.Your: - Formal Education: - Relevant degree or...
About the roleAssist with IT support, website updates, data analysis, and inverter system management. Gain hands-on experience in IT and technology operations. Responsibilities - Resolving IT support requests from employees. - Answering employee questions regarding computer systems. - Gathering and analyzing data to diagnose problems with computer systems. - Changing configurations, settings...
Description: User Support & Helpdesk - Provide technical support to end users (hardware, software, and network-related issues) - Log, track, and resolve support tickets within agreed SLA timeframes - Diagnose and troubleshoot desktops, laptops, printers, and peripheral devices - Provide on-site and remote support to users Hardware & Software Support - Install, configure, and maintain PCs,...
Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot and resolve hardware, software, account, and basic network issues. Install, configure, and maintain laptops, desktops, mobile devices, and peripherals. Support operating systems, business applications, productivity tools, and email platforms. Assist with user account setups, password resets,...
Purpose of the Role To provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation. Key Responsibilities - Provide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels. -...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
IT Support Engineer Location: Remote (Must be available during U.S. Eastern Standard Time working hours) Company: We are a fast-growing U.S.-based Managed Service Provider (MSP) that delivers innovative IT solutions to small and medium-sized businesses across various industries. We pride ourselves on our proactive service model, team collaboration, and a customer-first mindset. We are seeking...
IT Helpdesk Support Engineer Location: Remote (Must be available during U.S. Eastern Standard Time working hours) Company: We are a fast-growing U.S.-based Managed Service Provider (MSP) that delivers innovative IT solutions to small and medium-sized businesses across various industries. We pride ourselves on our proactive service model, team collaboration, and a customer-first mindset. We are...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...