Location Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader’s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...
A leading hospitality company in Gqeberha is seeking an experienced F&B Manager responsible for the smooth running of food and beverage operations. You will develop and innovate quality-driven products while ensuring the highest level of guest service. The ideal candidate should have at least 2 years of experience in a 4/5-star hotel and proven leadership skills. The role emphasizes customer...
An esteemed educational institution in Gqeberha is seeking an experienced Audit Manager to lead the firm’s operations with a focus on quality and client service. The role requires a Chartered Accountant with at least 5 years in a management position within an audit firm. You will manage high-quality audit work, build client relationships, and mentor teams. This position offers a collaborative...
Quality & Services Manager | Luxury Private Reserve | Okavango Delta Salary: P35,000 – P45,000 (Negotiable DOE) Live-In Position Kendrick Recruitment is seeking a Quality & Services Manager for a luxury private reserve located in the remote Okavango Delta. This role is suited to an experienced professional comfortable working in very remote, bush-based environments. Key...
The opportunity- We are looking for an experienced individual who has a broad understanding of internal risk and governance processes and can actively support a growing business to consistently deliver exceptional client service to our clients across Africa. You will be motivated to keep up with the fast pace of the professional services industry, and as such, be able to assist staff and senior...
Posting Date:16 Jul 2025City:Cape TownLocation:Cape Town, South AfricaContract Type:FreelanceDivision:Level of experience:- RINA is currently recruiting 3 profiles experienced in Quality Assurance Management:- QA Manager- B Degree/B Tech/ National Higher Diploma/Advanced Diploma in Commerce/Engineering/B usiness Management/Risk Management/ Quality Management/Science/ Technical at NQF7 with 360...
Skills Requirements: - Bachelors Degree Computer Science/ Information Systems / Informatics or a related IT quality discipline/ technical field or certification. - A minimum of 7 years IT Quality Management experience or a combination of equivalent education and relevant experience. - Extensive knowledge of IT Quality Management Systems implementation required. - Experience in bringing an...
A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....
Quality Assurance & Service Delivery Integrity Analyst Job Type: Permanent employee, Full-time · South Africa - REMOTE Salary: 400,000 - 580,000 R per year Salary: £30,000 - £40,000 (depending on experience) Job Description At SmartPA, we transform support into innovative, technology‑driven services. We serve global leaders in tech, automotive, and retail, driving operational excellence...
Job Responsibilities Lead and motivate a team of catering staff Provide training guidance and performance evaluations to ensure a high-performing and cohesive team. Plan and coordinate catering services for a variety of events. Collaborate with clients to understand their specific requirements and preferences. Create and update diverse menus that cater to different tastes, dietary...
Job Details Closing Date: 2026/02/27 Reference Number: CCB260121-4 Job Title: In Service Trainee Quality Assurance Job Category: Manufacturing Company: Coca-Cola Beverages South Africa Job Type: Internship Location: Lakeside, Eastern Cape, South Africa Job Description Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Manufacturing department. We are looking for...
A prominent healthcare provider seeks a Patient Services Manager in Roodepoort to ensure quality management and customer care at Life Flora Hospital. The role requires a professional with at least five years in the private healthcare sector and strong leadership capabilities, assisting in managing staff and ensuring compliance with healthcare regulations. Candidates should possess relevant...
A leading automotive service provider in Gauteng is seeking a qualified technician to coordinate and supervise daily workshop tasks. The role includes ensuring quality workmanship, managing workshop staff, and overseeing customer communications. Candidates must have a Grade 12 and be qualified technicians with supervisory skills. The position offers opportunities for professional development and...
An exciting permanent opportunity has become available within Santam Client Solutions, Direct for a Service Quality Analyst (CX) to join the team. The successful incumbent will be based at our offices in Tygervalley, Cape Town. What will you do? Santam Direct is seeking a dynamic individual to drive operational excellence and enhance customer experience across all channels. This role involves...
A catering service provider in Durbanville is looking for a Cook responsible for preparing food for daily kitchen production and providing quality food service. The ideal candidate has a minimum of 2 years’ experience in a contract catering environment, customer service experience, and a Matric qualification. A Professional Cookery certificate and experience in a hotel environment are...
A leading financial services company in Cape Town is seeking a Test Analyst to join their Glacier Hub team. The role involves setting up testing documentation, executing test conditions, and ensuring high-quality outcomes throughout the testing process. Candidates should possess an ISTQB certification and have over 5 years of experience in software testing, with a solid understanding of agile...
A leading vacation ownership company in Springs, South Africa, is looking for a Maintenance Tech I to ensure the quality and working order of their facilities. The ideal candidate will perform general maintenance tasks such as service requests, repairs, and clean-up of the landscape. Customer service skills and the ability to work independently are essential. Join a company committed to creating...
A leading IT software development company in Johannesburg is seeking a Service Delivery Executive to optimize service delivery processes and enhance client satisfaction. The ideal candidate should possess strong leadership capabilities and a Bachelor’s degree in a relevant field with substantial experience in service delivery. This role aims to standardize service practices while maximizing...
A leading global engineering firm in Johannesburg, South Africa, is seeking a Service Centre Manager to lead a high-performing team in delivering exceptional service. This role involves managing customer relationships, driving continuous improvements, and ensuring operational excellence. The ideal candidate will have a mechanical engineering background with at least 10 years of experience in...
A leading insurance firm in South Africa is seeking a Service Quality Analyst (CX) to enhance customer experience and drive operational excellence. Responsibilities include conducting root cause analysis and fostering team collaboration. Ideal candidates should have 3-5 years of relevant experience and a Matric/Grade 12 qualification. Join a company committed to transformation and embracing...