A prominent service delivery firm in Cape Town seeks a Real Time Analyst. The role involves tracking telecommunication metrics, adjusting staffing in real-time, and generating insightful reports. Ideal candidates should hold a Higher Education Diploma and possess 1-2 years of relevant experience. Skills in communication and conflict management are essential. This position is open to applicants...
A global contact center leader in Cape Town seeks a Real-Time Analyst to manage real-time resource allocation and monitor service levels. This role requires strong analytical skills, proficiency with real-time monitoring tools, and effective communication abilities. The ideal candidate will have at least 18 months in an RTA role and experience in a BPO environment. Join us to enhance workforce...
A telecommunications provider in Plattekloof, Cape Town is seeking a Network Monitoring Agent. This role involves real-time monitoring of network activity, responding to alerts, and communicating effectively with stakeholders to minimize downtime. The ideal candidate should have experience in network monitoring tools and strong communication skills. The position requires a Grade 12 qualification,...
We’re hiring a full-time Real Estate Cold Caller to help us connect with potential leads.All applicants must have a minimum of 1 year of experience in Real Estate. You must speak very fluent English with a neutral accent, and have a strong and stable internet connection. This is a remote position that requires excellent communication skills, reliability, and a positive attitude. What You’ll Be...
A leading B2B commerce platform in Cape Town is looking for a Senior Data Engineer to design and maintain scalable data pipelines. The ideal candidate will have 8 years of experience with Azure and Databricks, strong skills in ETL workflows, and expertise in both real-time and batch data processing. This full-time role requires close collaboration with product teams and data architects to...
A top-tier manufacturing company in South Africa is seeking a PowerBI Data Analyst. The role involves maintaining data flows between production machinery and SQL Server, and designing Power BI dashboards. Ideal candidates should have strong SQL skills and significant experience with Power BI. A salary of up to R40,000 per month is offered for well-qualified individuals. This position is perfect...
A leading data consultancy firm in Centurion is seeking a Data Engineer certified in Databricks. The role involves designing, developing, and optimizing scalable data pipelines, transforming raw data for analytics, and implementing real-time streaming solutions. Candidates should have strong expertise in Python, SQL, and cloud platforms. This position offers a dynamic environment and the chance...
A leading recruitment agency in South Africa is seeking a Data Analyst/SQL Developer to support the Real-time Data Enablement team in developing data-driven solutions. This role involves SQL and Azure development, enhancing business solutions, and ensuring alignment with industry best practices. Candidates must possess a degree in Computer Science and have significant experience with SQL and...
A leading Business Process Management company in Cape Town is seeking a Real-Time Analyst to join their WFM team. The successful candidate will monitor real-time staffing to ensure service level targets are met and will need strong analytical skills and the capability to make immediate decisions. Qualifications include a Matric certificate and preferably a Bachelor's degree in Business or...
A leading immersive technology studio in Johannesburg is seeking a mid/senior developer for full-time in-person work, focusing on XR-specific development projects. The ideal candidate should have at least 5 years of experience in real-time app development using Unity and/or Swift, with a strong commitment to nature conservation. This role involves collaboration in a small, dedicated team, and...
A well-established supplier and transporter in Empangeni seeks a full-time 24 Hour tracking controller. The ideal candidate will monitor vehicle movements with GPS systems, manage incidents like breakdowns and driver compliance. Strong problem-solving and communication skills are essential, along with integrity and the ability to work 24/7 shifts. The role involves real-time alerts, collaboration...
- 5-10 years of experience working within security operations centre with focus on threat hunting and validation. - The candidate must be well-versed in KQL and monitoring SIEM platforms. Required certifications Key responsibilities - Responsible for detecting, analysing and prioritising security incidents in real-time. - Strong competence in using SIEM platforms and identifying false...
A leading tech firm seeks a Principal Machine Learning Engineer in Johannesburg for a remote permanent position. This senior role combines engineering leadership with architectural strategy in a high-paced AI environment. Candidates should have over 10 years of experience, with a minimum of 2 years in machine learning implementation. Key responsibilities include designing real-time ML systems,...
A healthcare staffing agency is seeking a Nurse Scheduling Coordinator to manage shift coverage for healthcare facilities. This remote role involves high-energy communication and problem-solving in real-time. Ideal candidates thrive under pressure and possess excellent communication skills. Experience with U.S. long-term care staffing is preferred. The position requires internet and power...
A leading service company in Cape Town seeks a Real Time Analyst to manage real-time metrics and agent schedules. You will handle staffing adjustments and generate reports to improve operations. The ideal candidate has a Higher Education Diploma and 1-2 years in a relevant role. Strong communication and analytical skills are essential. Preference is given to applicants from historically...
A leading tech firm in Johannesburg is seeking a Principal Machine Learning Engineer to shape its Intelligent Data division. The candidate will provide technical leadership and contribute to innovative real-time AI projects, including fraud prevention and advanced vehicle telemetry solutions. Ideal candidates will have extensive experience in machine learning and a vision for driving AI...
A global risk management firm based in Cape Town is seeking an individual to monitor real-time events and assess potential threats. The role requires a Bachelor's degree and a minimum of two years of experience in related fields. Responsibilities include drafting intelligence products and supporting 24/7 operations. Ideal candidates will possess excellent analytical and communication skills. This...
A recruitment agency is looking for an Intermediate Data Engineer based in Gqeberha, South Africa. Ideal candidates will have a Master's degree in Software Engineering or related fields and 2-3 years of relevant experience. Responsibilities include building data infrastructure for real-time processing, scaling production systems, and creating APIs. Proficiency in Scala or Java, knowledge of cloud...
Overview Job Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource allocation in our contact center to meet forecasted call volumes while ensuring service level goals and efficiency targets. This role involves live monitoring, data analysis, and proactive problem-solving to optimize workforce efficiency and client satisfaction. Additionally, the role...
- Locations ZA Cape Town C40 (Work From Office) - Job Role Real Time Analyst-Real Time Analyst (RTA) - Experience (In Years) 0-3 Job Description - Continuously track key metrics like call volume, agent availability (ACD status), queue wait times, and schedule adherence. - Adjust staffing, breaks, and agent assignments in real-time to handle unexpected spikes or dips in demand. - Ensure proper...