Business unit, Department, Reporting Business Unit Sales & Solutions Department Cyber Security Job grade/level OP1 Core Description The SOC Tier 1 Engineer is responsible for monitoring, detecting, and responding to security events and alerts in real-time. This role serves as the first line of defense in the Security Operations Center (SOC), ensuring timely identification and escalation of...
Tier 1 Service Desk Engineer – Night Shift Location: Century City, Cape Town (On-site) Employment Type: Full-time Shift Options: - 17:00 – 01:00 - 01:00 – 08:00 (UK hours) About Our Client Our client is an international Cybersecurity & IT Support provider offering world-class exposure, advanced technical development, and strong career growth within a highly innovative environment...
About the Role We are looking for talented IT professionals to join our technical team at IPT. Whether you are starting your journey or are a seasoned industry veteran, we have a place for you in our tiered Systems Engineering structure. We are hiring across the board for Tier 1, Tier 2, and Tier 3 engineers who are ready to take ownership of client environments and drive technical...
Role Purpose: As a SOC Tier 1 Engineer you will be the first line of defense in our Security Operations Centre. You will monitor security events, perform initial triage of alerts, escalate confirmed incidents, and help maintain the health of our security monitoring ecosystem. Your role is crucial in the early detection of threats and in supporting the wider incident response process. Key...
Main Purpose of the Job: The Customer Service (Technical & Billing) team currently has a vacancy for a Tier 1 Technical Support Agent who will be responsible for providing customer support – that includes information sharing and resolving technical and billing related queries. You will be expected to troubleshoot and resolve issues with services such as but not limited to: Fibre and VoIP etc....
VACANCY: NOC Tier 1- Plus1X Solutions Vacancy: NOC Tier 1 - Plus1X Solutions (Pty) Based in Cape Town A vacancy exists in the Managed Services Department for a NOC Tier 1 reporting to the User Experience Manager, Juan Olivier. Purpose of Position: The NOC Tier 1 Technician provides first-line technical support to end-users and ensures the smooth delivery of IT services across the...
About our client: Our client was established in the 90's and while headquartered in Cape Town, they do have a large office in Jhb and great global presence with over 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity, training,...
We believe that every learner deserves access to quality education that unlocks their full potential. As SA's No. 1 online school, our mission is to help every learner achieve their personal best. Our team is pioneering the future of education by leveraging technology and human ingenuity to enable better results for every child. Our values – innovation, collaboration, and performance – guide...
At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued, and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply. You will enjoy working in a fast-paced environment where IT is seen as a competitive...
ENVIRONMENT: ENSURE robust Cybersecurity operations, proactive threat detection, and effective risk management as the next Mid-Tier Security Engineer sought by a cutting-edge Tech company in Durban. This role involves collaborating with IT and Security teams, conducting vulnerability assessments, and implementing security best practices to protect organizational assets. This role demands...
We are looking for candidates who want to join our vibrant and fast-growing team as a System Support Engineer Tier 3. As a world-leading smart mobility Software-as-a-Service tech company operating across 23 countries, we are looking for a System Support Engineer Tier 3 in our Research and Development department. This role requires deep technical expertise in SQL, Linux, and system...
Mid-Tier Cybersecurity Engineer (L2) Real Ops. Real Impact. Real Accountability. We're looking for a hands-on Mid-Tier Security Engineer who thrives in live environments, owns incidents end-to-end, and delivers measurable security outcomes for customers . This role sits at the sharp end of Security Operations, Threat Detection, Incident Response, and Posture Improvement , working across...
Join Our Team as a Tier 2 IT Engineer at KFC Rohloff Group Are you passionate about delivering advanced IT support and ensuring operational stability? We're looking for a Tier 2 Engineer to provide expert technical assistance across the Rohloff Group's stores and head office. In this role, you'll manage escalations from Tier 1, maintain core IT systems, and safeguard the uptime and security of...
Job Summary: The Support Technician, Tier I serves as the first point of contact for customers and employees seeking technical assistance. This role is responsible for answering support calls, responding to emails and chat inquiries, and troubleshooting basic IT issues. The ideal candidate has strong customer service skills, a basic understanding of IT systems, and the ability to resolve common...
System Support Technician (Tier 2) Location: Remote Type: Full-Time Work Hours: US Central MT (5 PM to 1 AM / 2 AM SAST) About Netsurit Netsurit is a global Managed Services Provider (MSP) empowering clients to grow, innovate, and secure their businesses through technology. With teams across the US and South Africa, our mission is to support the Dreams of the Doers while delivering exceptional...
Associate – Banking & Finance Top Tier International Law Firm | Sandton Are you a high-performing Junior Banking & Finance Lawyer ready to accelerate your career within a prestigious international law firm? Our client, a globally recognised leader in banking, finance, and corporate law, is seeking an Associate to join their dynamic Banking & Finance Practice Group in Sandton. This opportunity...
Job Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow professionally, master and practice...
About our client: Our client was established in the 90's and while headquartered in Cape Town, they do have a large office in Jhb and great global presence with over 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising cutting-edge tech and digitised processes. They prioritise integrity, training,...
Tier 1 Service Desk Engineer (Technical Support & Projects) Location: Century City, Cape Town Employment Type: Full-time About the Role Our client is looking for a technically strong Tier 1 Engineer to provide first-contact support, assist with projects, and help maintain stable IT environments. This role involves hands-on troubleshooting, ticket management, basic implementations, and...
Job Title: Tier 3 Engineer Reports To: Head of Engineering Location: Century City (On-site) Employment Type: Full-time About the Client Our client, a leading Managed Service Provider (MSP), seeks a skilled Tier 3 Engineer to manage advanced technical escalations and deliver robust IT infrastructure solutions. About the Role The Tier 3 Engineer resolves complex incidents escalated from Tier...