query resolution jobs in Randburg

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

Job Classification- Job Requisition: 140915- TA Specialist: Refilwe Falatsi- Closing Date: 14 July 2025- Location: Sandown, Sandton- Cluster: Personal and Private Banking | Nedbank Insurance | Client Experience- Please Note: Preference will be given to applicants from Underrepresented Groups Job Purpose- To log, investigate and respond to all client complaints received at Nedbank in line with...

Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business incidents and requests are resolved...

Job Description Hello Future System Administrator Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the...

Customer Service Consultant is a representative dedicated to the resolution of customer queries directed from Technical Support Consultants, primarily, and other departments that cannot be resolved over the phone or immediately. Cases may involve tasks such as reconciliation of accounts between primary and sub-meters, historical checking into metering accounts as well as municipal accounts,...

Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Work as part of an agile team to provide...

Our Client requires the services of a Fixed Term Contract Credit Controller (12 Months) in the Finance Department at our Johannesburg Head Office. work under pressure. We require a diligent and hard-working individual, who can be a part of a highly motivated team. Key roles and responsibilities: Managing own set of accounts Collections call Compiling of detailed monthly...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

Overview A reliable, professional, consistent and detail-oriented person. The individual appointed to this role will be responsible for managing the accounts payable function, ensuring timely payments of all our suppliers, maintaining accurate records, and supporting the finance department with day-to-day financial administration. This document outlines your responsibilities, expectations, and...

It's fun to work in a company where people truly BELIEVE in what they're doing The role of Group Quality & Food Safety Specialist (Consumer Services, Systems & Standards) is responsible for the implementation and maintenance of Tiger Brands Quality and Food Safety Management Systems and Standards across the Supply Chain, as well as providing technical support and ensuring compliance to...

Listing reference: track_001443Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Call Centre and TelesalesLocation:RandburgContract:ApprenticeshipRemuneration:Market RelatedEE position:YesIntroduction:Job description:As part of the learnership, participants will engage in both theoretical learning and practical workplace activities, which may include but are not limited...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer serviceProvide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work Drive sales across product and campaign initiatives to exceed set...

Fixed Term Contract Position Based in Randburg To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited...

Responsibilities: - Drive business profitability in the context of cost management through Information technology solutions - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective - Cultivate and manage...

Customer Service Consultant is a representative dedicated to the resolution of customer queries directed from Technical Support Consultants, primarily, and other departments that cannot be resolved over the phone or immediately. Cases may involve tasks such as reconciliation of accounts between primary and sub-meters, historical checking into metering accounts as well as municipal accounts,...

Job Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service - Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work - Drive sales across product and campaign initiatives to...

Listing reference: track_001082 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. Job description: -...

Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...

Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and systems Expected to manage and coach the...