Client Support Specialist jobs in Rivonia

Resolve escalated client queries, provide technical insight, and contribute to service improvement through proactive analysis. A key summary of the job specification is provided below. Full details are available after shortlisting. Key Responsibilities - Resolve escalated client support queries in line with defined service standards and turnaround times. - Log and manage support cases...

Essential Skills:- Planning (Back-out, Cut-over, Release)- Management (Change, Incident, IT Service)- Experience with Active Directory, Microsoft Windows, Scripting- ITL processes knowledgeAdvantageous Skills:- Excellent communication- Agile mindset- Good English proficiency- IT security knowledgeQualifications:- 5+ years IT experience- Relevant university degree- Experience with servers,...

Job Description Are you an experienced Integration Support Specialist based Johannesburg, seeking a new and challenging opportunity? This may be the position you have been searching for! Requirements: •3 - 5 years’ job-related experience within an integration administration environment •IBM integration technologies •Working experience (development and/or administration) in Oracle integration...

ROLE PURPOSE The VoIP Fraud & Technical Support Specialist is responsible for detecting, investigating, and resolving VoIP fraud incidents as well as providing advanced technical support for VoIP platforms. This role ensures service continuity, protects customers from fraud exposure, and supports the stability of VoIP systems through proactive monitoring, troubleshooting, and close collaboration...

Reports to: Sports Trading Manager / Sports Floor Manager Purpose: To provide exceptional written and verbal customer service to WSB's VIPs through varying communication channels, ensuring a seamless betting experience (night shift role). Essential Functions: Manage the VIP WhatsApp & Phone Line: • Ensure the efficient operation of the VIP Lines, providing prompt and courteous assistance to...

Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Design & deliver fit for purpose, business...

Role purpose:To provide the Consumer Business Unit (CBU) and Vodacom South Africa finance team with regular financial reporting consolidating CBU FBP Prepaid & Contract PnLs together with OPEX to create a single CBU PnL view down to EBITDA level. This includes the creation and management of CBU PnL for MEC, RF, Budgets and LRP processes through timely co-ordination of internal stakeholders (CBU...

- - Client Support Data Engineer Play a key role in supporting clients with data-driven solutions in a growing international software company. Remote (South Africa) | R18,000 R25,000 per month depending on experience | 8am5pm SAST About Our Client Our client is an international software development company, creator of Quintessence, a specialist data toolkit widely used by asset management...

Location: On-site Melrose Arch, Johannesburg Employment Type: Full-Time Industry: SaaS | Financial Services | Equity Compensation | Client Support About the Role WatersEdge Solutions is partnering with a cutting-edge share plan management platform to hire a Client and Participant Support Associate. This is a high-touch support role that bridges client success and participant services, perfect...

Visit for application Closing Date: Optimi is looking for self-driven individuals with excellent customer service skills to join our rapidly growing company in the Client Engagement Team. Successful candidates must be exceptional team players with a positive outlook and strong communication and interpersonal skills. REQUIREMENTS - Grade 12 - Certificate in Client Services or similar - 1 year...

We are looking for a motivated and ambitious Technical IT Sales Graduate to join our Johannesburg office. This role is the perfect opportunity tokick-start your career in IT, with hands-on experience, industrycertifications, and mentorship from senior professionals. As a TechnicalIT Sales Graduate, you will: - Implement Business Applications – Assist in deploying, configuring, and customizing...

Job Advert Summary:Hello Group is seeking to appoint a dedicated Client Service Support Consultant** who will be a crucial member of the customer and client service team, responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's...

Technician, Client Technical Support (Graduate)Join us as a Graduate Technician on our Client Technical Support team in Johannesburg to do the best work of your career and make a profound social impact.What you’ll achieveAs part of our Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT...

A technology solutions provider in Johannesburg seeks a Mid-Level Field Engineer to provide technical support, including software installation and troubleshooting, and manage small projects. Candidates should have 3-4 years of experience and relevant certifications like CompTIA A+, Network+, and MCSA. Strong communication skills and a valid driver’s license are essential. The role involves both...

A leading financial services firm in Centurion seeks an experienced administrative leader to provide comprehensive support within its wealth management environment. The ideal candidate will oversee day-to-day operations, lead an administrative team, and ensure compliance with financial regulations. Candidates should possess strong communication skills and a minimum of 3-5 years in a senior...

Overview: Our client, an international asset management company specialising in delivering tailored financial solutions, is seeking an Investor & Client Onboarding Specialist. The organisation is dedicated to building long-term relationships with clients through comprehensive services and a focus on sustainable, regulated asset management. This role involves supporting the onboarding and KYC...

ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Senior Client Services Specialist who will be the brand custodian for our client. You will collaborate with the Head of Client Services to design, facilitate, and oversee the complete client lifecycle from onboarding and account management to issue resolution and strategic relationship management. This role...

Job Specifics - Location: Johannesburg, Gauteng - Job Type: Permanent | Full Time - Requirement: Valid Driver's License A leading wealth-management firm is seeking a Client Relationship Specialist to service existing high-net-worth clients, conduct financial reviews, and contribute to monthly Funds Under Management (FUM) targets. This role suits an experienced financial adviser or relationship...

About the job Client Experience Specialist/Manager Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost...

ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Client Services Specialist who will serve as the custodian of the company brand and collaborates with the Head of Client Services to oversee the end-to-end client experience from onboarding and account maintenance to issue resolution and relationship management. This role is responsible for maintaining and...