Call Centre Manager jobs in Roodepoort, Gauteng

A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...

Data Analyst (Call Centre) required in Roodepoort. A dynamic call centre is looking for a Data Analyst to support its collections team through data-driven insights and performance tracking. This is a key role for someone with strong analytical skills, technical proficiency, and a practical understanding of collections or call centre environments. You’ll be responsible for analysing debtor...

Junior Call Centre Consultant - CDM Roodepoort Listing reference: click_022864 Listing status: Online Apply by: 10 December 2025 Position summary Industry: Pharmaceutical Sector Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking...

SA - Gauteng, RoodepoortR 5000 - R 7500 Monthly Basic SalaryImpressive Law Firm looking for a Call Centre Agent, specialising in collections within a Legal EnvironmentMinimum requirements: Matric is a minimum requirementPrevious experience dealing with debt collection or a legal call centre, working for a bank or Law firm1+ years experience in a similar role Consultant: Nadine van Zyl - Dante...

Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time...

Mission/ Core purpose of the Job **: To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people...

Careers Hospital Manager (Re-Advertised) – Umtshezi Private Hospital Business Unit: Umtshezi Private Hospital Posted: 2026-01-29, Closing: 2026-02-12 Location: KwaZulu-Natal, Estcourt Description An opportunity is available for a Hospital Manager reporting to the responsible Group Chief Operating Officer. The successful candidate will be responsible for meeting the needs of the internal and...

A recruitment agency seeks a Centre Manager in Roodepoort, South Africa. You'll handle all aspects of shopping centre management, including budget preparation, tenant relations, and leasing negotiations. The ideal candidate will have 3-5 years of experience in retail management and a strong understanding of retail operations. This full-time position offers a chance to lead and enhance the...

DESCRIPTION The Surveillance control room utilizes an escalation protocol whereby Surveillance Control Room Officers escalate their findings into a situational control room. The Surveillance Escalation Officer then handles this escalation operationally and enters feedback into the system. QUALIFICATIONS AND ATTRIBUTES- Compulsory:- Surveillance (CCTV/LPR) industry specific knowledge.-...

The Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for delivering outstanding customer experiences. - Provide effective leadership to the call centre team, including...

Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts. It operates primarily out of Gauteng with multiple branch offices across the province. Core focus & services - Debt collection & debt book management — main service offering, using arbitration...

Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support. Very...

Call Centre Manager Reference: PE002318-LS-1 Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful career opportunity awaits you. Duties & Responsibilities Requirements: - Degree or Diploma in Business Management or related field. - 5 Years’ management experience in a Call Centre environment. - Computer...

We requires the services of a Call Centre Manager that is motivated, dynamic and willing to get the job done at all costs. Responsibilities: - Hire, train, coach and lead call centre team as they provide services to our customers. - Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be made. - Lead...

Hospital Risk ManagerPOSITIONS Managed HealthcareDIVISION Hospital Benefit ManagementDEPARTMENT To plan, direct, coordinate, and supervise the delivery of day to day operational activities of the hospital utilization department - to ensure access to healthcare facilities that is cost effective and appropriate for continuous improvement of the Scheme’s member benefits. To ensure cost effective,...

A recruitment agency seeks a Data Analyst in Roodepoort to enhance its collections team with data-driven insights. This role demands strong analytical skills and proficiency in data analytics, particularly within call centre environments. The analyst will monitor performance metrics, create reports, and advise on strategies. Required qualifications include a diploma or degree in Data Analytics...

Ability Executive Recruitment | Full time Roodepoort, South Africa | Posted on 30/01/2026 The main purpose of this position is to handle the full shopping centre management function. - Responsible for all functions normally expectedfrom a Centre Manager or that is requested by the Management. - Preparation of the various schedules for theManagement pack. - Prepare, check and distribution of...

A reputable pharmaceutical company is seeking a Junior Call Centre Consultant to enhance customer service and maximize revenue. The role, based in Roodepoort, focuses on delivering professional service during customer interactions, capturing orders accurately, and developing strong customer relationships. Applicants should have at least 2 years in customer service and Matric or NQF Level 4...

Assistant Store Manager - Clicks Riverview Shopping Centre Listing reference: click_021183 Listing status: Online Apply by: 3 September 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Are...

Assistant Store Manager - Clicks Flora Centre Listing reference: click_019847 Listing status: Online Apply by: 30 April 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Are you passionate...