Customer Support Engineer jobs in Rustenburg

A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...

A leading crypto exchange in Johannesburg is seeking a customer service representative to manage client queries and provide timely resolutions. The ideal candidate will have prior experience in customer service, preferably in the financial or cryptocurrency sectors, along with strong communication skills. Responsibilities include assisting customers with account concerns and ensuring adherence to...

A fast-growing SaaS company is looking for a Software Support Engineer to act as a vital link between development teams and customers. You will debug issues, troubleshoot incidents in real-time, and drive improvements. Ideal candidates have over 3 years of experience, especially with C# and .NET. This role offers flexibility in working arrangements and the chance to be part of a dynamic team in...

An established IT solutions provider is seeking an experienced Desktop Support Engineer (Customer Services) in Gqeberha. You will ensure the smooth running of customer environments, maintain system availability, and resolve incidents efficiently. The ideal candidate has at least 3 years of experience in customer service and desktop support with a strong focus on customer satisfaction and...

A leading IT solutions provider in Cape Town is seeking an experienced IT Support Engineer to deliver exceptional support for production IT deployments. The ideal candidate will have over 3 years of systems administration experience across UNIX/Linux and Windows, strong scripting skills in Shell and PowerShell, and excellent communication skills. Join a forward-thinking team focused on innovative...

A leading health technology company is seeking a Field Services Engineer specializing in MRI to support technical needs and enhance customer satisfaction. The role involves providing maintenance and installation, resolving complex issues, and delivering on-site/support services. Candidates should have a degree in Clinical or Electrical Engineering, with considerable experience in customer-facing...

An established industry player is seeking a detail-oriented individual to join their remote team as a Service Delivery Engineer. This role involves troubleshooting and debugging critical software issues while maintaining excellent customer relationships. You will have the opportunity to mentor Junior engineers and enhance the customer service experience. The ideal candidate will be skilled in...

A technology support company located in Gqeberha is seeking an engineer for physical onsite assistance with network devices. The role involves providing support for troubleshooting and remediation tasks, visual verification of device statuses, and coordinating with a remote support team for effective operations. Candidates should have a basic understanding of network devices and be able to follow...

An established industry player is seeking a Level 2 Support Technician to join their dynamic team in Cape Town. This role involves providing both remote and onsite technical support, ensuring client issues are resolved in a timely manner. The ideal candidate will have strong experience with Microsoft 365, Azure, and troubleshooting networks. You will be expected to visit clients, thus a valid...

A technology service provider in Midrand is seeking a systems administrator to provide technical support for their national network. The ideal candidate will have a Bachelor's degree in Computer Science or IT and good knowledge of Cambium, Mikrotik, and Ubiquiti equipment. Responsibilities include managing network hardware, providing remote support, and ensuring client communication during...

A retail company is seeking a General Assistant in Rustenburg to support business operations. Responsibilities include order fulfillment, customer assistance, loading vehicles, and cleaning duties. The ideal candidate should possess a Grade 12 qualification and product knowledge, showcasing skills in customer service and teamwork. Join a dynamic work environment that values honesty, respect, and...

A leading retailer in South Africa is seeking a customer-oriented individual to join their team. You will execute operational activities at the point of sale, ensuring accuracy in transactions and promoting customer loyalty through clubcard enrollment. Candidates should have a passion for customer service and a retail/FMCG background. This permanent position offers the chance to make a positive...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

A dynamic outsourcing firm in Cape Town is seeking Customer Service Advisors to join their team. Ideal candidates will possess strong communication and customer service skills, with a minimum of 1 year of experience in a BPO environment. Full training is offered, and employees will engage in a vibrant and supportive workplace. This is an entry-level, full-time role with a focus on team...

Overview ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are hiring! Our U.S.-based client connects...

A leading provider of open source software is seeking an Enterprise Customer Success Manager to onboard and support customers with a strong focus on cloud and data center technologies. The ideal candidate has at least 5 years of relevant experience in IT projects like Linux, cloud computing, and security. This remote role offers collaboration with diverse teams to enhance customer satisfaction...

Key Accountabilities - Maintaining empathetic and professional front with the customers. - Answering support calls, emails, support tickets. - Providing instant troubleshooting via live chat tool. - Helping customers complete online payments. - Acknowledging customer complaints. - Solving customer complaints. - Process different documents like applications, forms, and custom requests. - Constant...

Seeking an experienced long term insurance Customer Service Administrator with a RE 5 certificate, COB and CPD certificates (long term insurance products). Must stay in Rustenburg or in close range. At least 2 FULL years' of long term insurance experience Matric Excellent English communication Clear criminal record, clear credit (ITC) Great track record - reference checks will be conducted...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

A premier staffing agency is seeking a Technology Support Engineer in Cape Town, South Africa. This role focuses on providing outstanding customer service and managing IT support across various hardware and software environments. Candidates should have at least five years of experience in an IT Service Center/Help Desk, strong problem-solving skills, and familiarity with Microsoft SCCM, Remedy,...